Configure a custom invite email and logo before inviting users
Prior to adding users to Keeper we recommend uploading your company logo to the vault and customizing the email invitation that will invite your employees to create their Keeper Vault. These configurations are highly recommended as they have shown to help with quick user adoption of Keeper's software.
For security reasons, custom email invitations are only allowed for reserved domains. If you are sending invitations to users on domains that are not currently reserved to your tenant, please follow this guide.
To customize the email language, subject and logo, select Configurations then Edit next to "Email Invitations".
The email invitation template supports customization of the following four attributes:
Subject
Message Heading
Message Body
Download Button Text
Markdown Syntax
The body of the message supports plain text as well as basic markdown syntax. Example of markdown syntax:
For more information on the markdown language supported by Keeper, visit the following:
Custom Email - Markdown LanguageCustom Email Template on Admin Console:
The example above produces the following email invitation:
For security reasons, a custom email invitation can only be sent to a user if the domain has been reserved to the tenant. If the email domain of the recipient is not reserved, the user will receive Keeper's default email invite, which looks like the below:
To ensure that your domains are reserved, please see the Domain Reservation documentation page.
When creating a custom email invitation, the template is applied to users at the root node and all child nodes.
If you would like to have a different email invitation on a sub-node, you can use Keeper Commander's enterprise-node command to set a custom template for each node.
Documentation for this feature is linked here.
Additional info for creating and inviting users with Commander are documented here.
Upload your unique company logo to the console so it will appear in the Keeper Vault header when users are logged into their Keeper Web Vault and Desktop App. It will also appear in your users' One-Time Share invites. To upload your logo, select Configurations and Edit next to "Company Logo".
If you would like to have a different vault logo and one-time share logo on a sub-node, you can use Keeper Commander's enterprise-node command to set a custom logo for each node.
Documentation for this feature is linked here.
For MSPs, a Managed Company can be associated with a node. Using this method, a custom logo file can be added for each node.
When formatting the body message of your custom email templates, Keeper supports plain text as well as basic markdown syntax. This document will go over the markdown syntax supported by Keeper
To create a heading, add the hash symbol (#
) in front of a word or phrase. The number of hash symbols you use corresponds to the heading level.
# heading 1
Heading of font size 32
## heading 2
Heading of font size 24
### heading 3
Heading of font size 19
#### heading 4
Heading of font size 16
##### heading 5
Heading of font size 13
###### heading 6
Heading of font size 11
Sentences are plain text and multiple sentences can be grouped together to form a paragraph.
Do not indent paragraphs with spaces or tabs as it can cause formatting issues
This is a one line paragraph
This is a one line paragraph
This is a multiline paragraph. I like formatting
This is a multiline paragraph. I like formatting
To create a line break or new line, press return
or enter
at the end of the line. Pressing return
or enter
multiple times will create multiple line breaks
This is an example. Of a linebreak.
This is an example.
Of a linebreak.
This is an example. Of Multiple linebreaks.
This is an example.
Of Multiple linebreaks.
To bold text, add 2 asterisks (**
)
To italicize text , add 1 asterisk (*
)
This is **bold**
This is bold
This is *italics*
This is italics
This is **bold** and *italics*
This is bold and italics
To create a link, enclose the link text in brackets (i.e. [Keeper]
) and place the URL in parentheses (i.e. (https://
keepersecurity.com))
. You can also format (bold or italics) the link as needed.
Visit [Keeper](https://keepersecurity.com)!
Visit Keeper!
To embed images from URL, add an exclamation mark (!
), followed by the word Image
in brackets, and the path or URL to the image asset in parentheses: