Custom Email Invitations

Prior to adding users to Keeper we recommend uploading your company logo to the vault and customizing the email invitation that will invite your employees to create their Keeper Vault. These configurations are highly recommended as they have shown to help with quick user adoption of Keeper's software.

To customize the email language, subject and logo, select Configurations then Edit next to "Email Invitations".

The email invitation template supports customization of the following four attributes:

• Subject

• Message Heading

• Message Body

• Download Button Text

Markdown Syntax

The body of the message supports plain text as well as basic markdown syntax. Example of markdown syntax:

Embedded Image from URL:
![Image](https://keeper-email-images.s3.amazonaws.com/common/acme.jpg)

**This is bold text**

*This is Italic*

# This is Heading 1
## This is Heading 2

Link Text:
Visit [Keeper](https://keepersecurity.com)!

For more information on the markdown language supported by Keeper, visit the following:

Custom Email Template on Admin Console:

The example above produces the following email invitation:

Note Regarding Domain Reservation

For security reasons, a custom email invitation can only be sent to a user if the domain has been reserved to the tenant. If the email domain of the recipient is not reserved, the user will receive Keeper's default email invite, which looks like the below:

To ensure that your domains are reserved, please see the Domain Reservation documentation page.

Custom Invites on a Per-Node Basis

When creating a custom email invitation, the template is applied to users at the root node and all child nodes.

If you would like to have a different email invitation on a sub-node, you can use Keeper Commander's enterprise-node command to set a custom template for each node.

enterprise-node --invite-email="C:\path\to\emailTokyo.txt" Tokyo

Documentation for this feature is linked here.

Additional info for creating and inviting users with Commander are documented here.

Custom Vault and One-Time Share Logo

Upload your unique company logo to the console so it will appear in the Keeper Vault header when users are logged into their Keeper Web Vault and Desktop App. It will also appear in your users' One-Time Share invites. To upload your logo, select Configurations and Edit next to "Company Logo".

Custom Vault Logo on a Per-Node Basis

If you would like to have a different vault logo and one-time share logo on a sub-node, you can use Keeper Commander's enterprise-node command to set a custom logo for each node.

enterprise-node --logo-file "/path/to/logo.jpg" Tokyo

Documentation for this feature is linked here.

For MSPs, a Managed Company can be associated with a node. Using this method, a custom logo file can be added for each node.

Overview

When formatting the body message of your custom email templates, Keeper supports plain text as well as basic markdown syntax. This document will go over the markdown syntax supported by Keeper

Heading

To create a heading, add the hash symbol (#) in front of a word or phrase. The number of hash symbols you use corresponds to the heading level.

Paragraphs

Sentences are plain text and multiple sentences can be grouped together to form a paragraph.

Line Breaks

To create a line break or new line, press return or enter at the end of the line. Pressing return or enter multiple times will create multiple line breaks

Bold & Italic

To bold text, add 2 asterisks (**) To italicize text , add 1 asterisk (*)

Links

To create a link, enclose the link text in brackets (i.e. [Keeper]) and place the URL in parentheses (i.e. (https://keepersecurity.com)). You can also format (bold or italics) the link as needed.

Embed Images from URL

To embed images from URL, add an exclamation mark (!), followed by the word Image in brackets, and the path or URL to the image asset in parentheses:

![Image](https://keeper-email-images.s3.amazonaws.com/common/acme.jpg)