Enterprise users can create a free Keeper Family Plan and easily switch between their business and personal Keeper account
All Keeper Enterprise users can create a free, Keeper Family Plan for up to 5 family members with unlimited devices. Once the user sets up the Family Plan, each family member receives their own vault. They can also share passwords between family members using either Shared Folders or individual record sharing.
This vault is intended for personal use only. All business-related credentials must be stored within your company issued vault.
(1) Log into the Keeper Web Vault or Desktop App
(2) Click on your email address found in the top right corner.
(3) Select Account
(4) Enter your personal email in the "Keeper Family License for Personal Use" section and click Send Email
(5) Please logout from the Business vault on your browser by clicking on Email > Logout.
(6) Accept the invitation sent to your personal email.
(7) Follow the links to create your Keeper account. Please ensure you are logged out of your Business vault first.
(8) Select a Master Password
If you follow the link sent on your desktop computer, you'll be properly routed to the same geographic data center that is associated with your Keeper Business vault. Therefore we recommend using your Desktop computer to create your personal Keeper Vault.
If you decide to use your mobile device for creating your personal vault, see the instructions below.
If you decide to create your personal account on an iOS or Android device, please take note of the "Data Center" option at the bottom of the screen:
Please ensure that you are selecting the correct Data Center location. If you set up your personal Keeper account in the wrong region, you'll need to contact Keeper support to delete and re-create your account.
After your personal account has been created, it will show up as licensed in the business vault Account settings:
Your linked personal account is licensed as a Keeper Family Plan account with 10GB of secure file storage and BreachWatch dark web monitoring.
The company managing your Business vault does not have any access rights or ability to decrypt information stored in your personal vault.
Your linked personal account will remain free on unlimited devices for as long as the business account is active.
If you leave the business, or if the business does not renew their subscription with Keeper, you may continue to use your account for 30 days after which, it will expire and be converted to a free trial account. Contact Keeper to purchase a Family or Unlimited subscription for all of the premium features.
If your administrator has disabled this feature, any family plans that were created previously will remain, with the current expiration date, and new family plans cannot be created.
Your Business Admin may remove the ability to share records from the business vault to the linked personal vault.
This vault is intended for personal use only. All business-related credentials must be stored within your company issued vault.
Watch the video below to learn about linking a personal account to a business account.
Users can easily switch between their business/enterprise and personal accounts on Keeper for Web Vault, iOS and Android.
Click on your email address, then click Account
Click Switch Account
Click Switch
next to the account you would like to access. You will then be redirected to sign into that account using your Master Password.
If you have not already logged into the account you would like to switch to on the device you are using, you will first need to tapAdd Account
and enter your login credentials. Once added, it will appear in the list of accounts that you can switch between.
Tap Account
then tap on your current account email address located at that top of your screen. Next, tap the account you would like to access. You will then be redirected to sign into that account using your Master Password.
If you have not already logged into the account you would like to switch to on the device you are using, you will first need to tapAdd Account
and enter your login credentials. Once added, it will appear in the list of accounts that you can switch between.
Tap the menu icon, then tap Account
. Next, tap the dropdown arrow next to your current account email address.
Tap the account you would like to access. You will then be redirected to sign into that account using your Master Password.
If you have not already logged into the account you would like to switch to on the device you are using, you will first need to tapAdd Account
and enter your login credentials. Once added, it will appear in the list of accounts that you can switch between.
Once you have logged into your Keeper account, inviting family members to join is easy and can be done from a desktop (Web Vault, Desktop App) or mobile device (iOS, Android).
Once an invited family member has created a Keeper account, records can be shared with them.
To share an individual record, click Options > Sharing
Or, to create a Shared Folder, click on Create New > Shared Folder
Sharing permissions can be set at the record and folder level.
Permission Type | Permission Level |
Can Edit | Users in folder can edit this record |
Can Share | Users in folder can share this record |
Can Edit & Share | Users in folder can edit and share this record |
Read Only | Users can only view the record |
Transfer Ownership | User will own the record and control the sharing permissions |
API access to creating free family plans associated to a business account
Note: This API is for partners of Keeper and Enterprise customers deployed in the Keeper Security Government Cloud region.
Keeper offers enterprise customers APIs to provision Family plans. Keeper provides REST APIs that enable you to build custom applications and integration in provisioning Family plans.
Provision Family Plan API endpoint is for enterprise accounts & MSP partners to register Keeper Family licenses. This endpoint will create a 1 year license with the following Product/Add-ons:
Keeper Family
BreachWatch (Dark Web Monitoring)
10GB File Storage
For the full list of Keeper Family License features, visit the following page.
In order to access this API, contact your support representative to request an API key, this will be shared in a Keeper record.
This is an API endpoint for partners to register Keeper Family licenses.This endpoint will create a 1 year license with the following Product/Add-ons -- Keeper Family,BreachWatch, 10GB File Storage
Partner Transaction Id (external Id used by the partner as a reference)
First name of user
Last name of user
Email of user
Salted hash, hash = SHA256.hexdigest.bytesToHex(email + salt )
Keeper will provide the expected partner name along with the salt ("secret")
OK
Keeper Order Number for reference
Link to send to the User to create the vault account with the email used in this API call
For more information on the required parameters, visit:
API ParametersFor more information on the response codes, visit:
API Response CodesIf you wish to explore the APIs in another tool like postman or the swagger editor, download the associated YAML definition of the APIs below
For more information on exploring the API with swagger, visit:
API Explorer - SwaggerIf you need support or have additional questions on the usage of these APIs, please contact support or your sales representative.
Use the below sample so understand how you might implement this in your environment:
API access to creating student plans associated to a business account
Note: If you are a student and want a Keeper account, contact your schools IT department, they will need to implement the below API to provision the Keeper account for you.
The primary use case enabled via this API is to provision "Keeper Unlimited" accounts for students within your organization.
Keeper offers enterprise customers APIs to provision Student plans. Keeper provides REST APIs that enable you to build custom applications and integration in provisioning Student plans.
Provision Student Plan API endpoint is for Universities to register "Keeper Unlimited" accounts for students within your university. The endpoint will create a 1 year license with the following Product/Add-ons:
Keeper Unlimited
BreachWatch
10GB File Storage
For the full list of Keeper Unlimited License features, visit the following page.
In order to access this API, contact your Keeper representative to request an API key, this will be securely shared in a Keeper record.
This is an API endpoint for partner to register Keeper Unlimited licenses.This endpoint will create a 1 year license with the following Product/Add-ons -- Keeper Unlimited,BreachWatch, 10GB File Storage
Partner Transaction Id (external Id used by the partner as a reference)
First name of user
Last name of user
Email of user
Salted hash, hash = SHA256.hexdigest.bytesToHex(email + salt ), or command line example (echo -n "email+salt" | openssl dgst -sha256)
Keeper will provide the expected partner name along with the salt ("secret")
For Student API product type must be equal to 4.
OK
Keeper Order Number for reference
Link to send to the User to create the vault account with the email used in this API call
For more information on the required parameters, visit:
API ParametersFor more information on the response codes, visit:
API Response CodesIf you wish to explore the APIs in another tool like postman or the swagger editor, download the associated YAML definition of the APIs below
For more information on exploring the API with swagger, visit:
API Explorer - SwaggerIf you need support or have additional questions on the usage of these APIs, please contact support or your sales representative.
Sample script using the API
Use the below sample so understand how you might implement this in your environment:
This section contains the following documents in providing more details on troubleshooting with the API:
The API parameters required to make a successful API call:
API ParametersAPI response code
API Response CodesAPI Explorer guide with Swagger
API Explorer - SwaggerPrior to working with the API endpoints, your Keeper representative will provided you with the following:
Partner Name
Salt
This information will be needed to get a successful response by the API endpoint.
If you don't have the Partner Name or Salt, contact your Keeper representative.
Keeper Provision APIs require the following API Parameters to be passed with the API endpoint in order to get a successful request:
Parameter | Description |
---|---|
transaction_id (string) | Partner Transaction ID. This is a custom ID that you create for your reference. Example: "0001", "user1" |
first_name (string) | User's First Name |
last_name (string) (optional) | User's Last Name |
email (string) | User's Email This is the email that will receive the invitation email to create an account |
hash (string) | This is the salted hash you generate by hashing the User's email and Salt key provided by Keeper with SHA-256:
|
partner_name (string) | The expected Partner Name is provided by your Keeper representative |
The Provision APIs respond to the API endpoints with the following:
Response | Description | Example Format |
---|---|---|
200 | Ok | |
400 | Bad Request | |
401 | Unauthorized |
This document will detail using Swagger to help you understand the Family and Student Plans APIs and test your own examples.
Visit & Download the YAML file for the provision endpoint you want to explore: Family Plans Student Plans
In Swagger, click on File > Import and select the YAML file downloaded in step 2
After importing the YAML file, the swagger website should show the API configuration defined in the YAML file on the Left screen, and the corresponding API explorer on the right side:
Expanding the API call on the right side will provide more information on the API endpoint's parameters and responses
To being testing out the API endpoint, click on the "Try it out" button
After filling out the values for the API Parameters, clicking on "Execute" will execute the API call:
For detailed information on the API parameters and how to define them, visit this page
After executing, you can scroll to the Response section to view the results