Accessibility Conformance
Keeper Connection Manager 508 accessibility and ergonomics support
The reports in this page refer to older versions of Glyptodon before the Keeper Connection Manager branding. To remain as accurate as possible, the documentation below will refer to the product as Glyptodon when it is a version prior to 2.8.
VPAT® Version 2.1 – March 2018
Name of Product/Version: Glyptodon Enterprise (version 1.7)
Product Description: An HTML5 remote desktop gateway (Apache Guacamole 0.9.12-incubating with additional upstream changes/improvements backported) combined with corresponding support services and documentation.
Date: June 4, 2018
Contact Information: security@keepersecurity.com
Notes: The components covered by this report are the Apache Guacamole web application, as packaged by Glyptodon. The accessibility of the systems and/or applications within remote desktops accessed using Guacamole are inherently independent of Guacamole and will need to be considered separately.
Evaluation Methods Used: Testing is based on general product knowledge.
"Voluntary Product Accessibility Template" and "VPAT" are registered service marks of the Information Technology Industry Council (ITI). "Glyptodon" is a trademark of Glyptodon, Inc. "Apache", "Guacamole", "Apache Guacamole", and the Guacamole logo are trademarks of the Apache Software Foundation.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Terms
The terms used in the Conformance Level information are defined as follows:
Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Supports with Exceptions: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.0 Report
Tables 1 and 2 also document conformance with:
EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Notes: This table covers the following components:
Web (Guacamole): The Apache Guacamole web application, as packaged within Glyptodon Enterprise.
Web (Docs): The Glyptodon Enterprise documentation hosted at https://enterprise.glyptodon.org/doc/ covering use of Glyptodon Enterprise and/or the version of Apache Guacamole packaged with Glyptodon Enterprise.
Table 2: Success Criteria, Level AA
Notes: This table covers the following components:
Web (Guacamole): The Apache Guacamole web application, as packaged within Glyptodon Enterprise.
Web (Docs): The Glyptodon Enterprise documentation hosted at https://enterprise.glyptodon.org/doc/ covering use of Glyptodon Enterprise and/or the version of Apache Guacamole packaged with Glyptodon Enterprise.
Web (Account): The web interface provided to subscribers to retrieve Glyptodon Enterprise repository credentials, to make changes to payment information and the subscription, and to obtain support (https://enterprise.glyptodon.org/account/).
Table 3: Success Criteria, Level AAA
Notes: This table covers the following components:
Web (Guacamole): The Apache Guacamole web application, as packaged within Glyptodon Enterprise.
Web (Docs): The Glyptodon Enterprise documentation hosted at https://enterprise.glyptodon.org/doc/ covering use of Glyptodon Enterprise and/or the version of Apache Guacamole packaged with Glyptodon Enterprise.
Web (Account): The web interface provided to subscribers to retrieve Glyptodon Enterprise repository credentials, to make changes to payment information and the subscription, and to obtain support (https://enterprise.glyptodon.org/account/).
2017 Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
Chapter 4: Hardware
Notes: Not Applicable
Chapter 5: Software
Chapter 6: Support Documentation and Services
Notes: This table is specific to the documentation and support services provided as part of Glyptodon Enterprise. It does not apply to Apache Guacamole.
EN 301 549 Report
Chapter 4: 4.2 Functional Performance Statements (FPS)
Chapter 5: Generic Requirements
Notes: Not Applicable. Guacamole and Glyptodon Enterprise do not provide two-way voice communication.
Chapter 7: ICT with Video Capabilities
Chapter 8: Hardware
Notes: Not Applicable. Guacamole and Glyptodon Enterprise are purely software/services. No hardware is provided.
Chapter 9: Web
Notes: See information in the WCAG 2.0 section.
Chapter 10: Non-web Documents
Notes: Not Applicable. All documentation provided via Glyptodon Enterprise is web-based.
Chapter 11: Software
Notes: Chapter 11 deals with software not already covered by Chapter 9. All components covered by this document are covered by Chapter 9. See information in the WCAG 2.0 section.
Notes: Not Applicable. Relay / emergency service access is not provided by Guacamole or Glyptodon Enterprise.
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