# KeeperPAM

### Keeper Secrets Manager (KSM)

Please see the Keeper Secrets Manager [troubleshooting page](https://docs.keeper.io/secrets-manager/secrets-manager/troubleshooting).

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### Keeper Connection Manager (KCM)

Please see the Keeper Secrets Manager [troubleshooting page](https://docs.keeper.io/keeper-connection-manager/troubleshooting).

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### Contact Us

If you need help, please [open a support ticket](https://keepersecurity.servicenowservices.com/csm?id=csm_index) in our ServiceNow system.

If you need to speak to our support team, simply make the request and we will schedule it during enterprise hours. Please be patient as we coordinate the call.

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### Emergency Support

If you're a enterprise customer having an emergency and need urgent support, use our [ServiceNow support portal](https://keepersecurity.servicenowservices.com/csm?id=csm_index). On the support form, select the option "**This is an emergency, outage, or other time-sensitive issue which requires immediate assistance**".

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### Feature Requests

We love hearing from Enterprise customers. Send your feature requests to: **<feedback@keepersecurity.com>**.

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### Join our Slack Workspace

[Join our Slack Workspace](https://docs.keeper.io/en/release-notes/keeper-security/troubleshooting/join-the-slack-workspace) to post questions, feedback or receive new beta versions.