Compatibility

Keeper works on every smartphone, tablet and computer. Keeper supports popular browsers including Chrome, Safari, Firefox, Edge, Opera, Brave and IE. Native app installation is available from the Keeper website and every public-facing app store (iTunes, Google Play, Microsoft Store, etc).

Keeper Web Vault

The Keeper Web Vault is a fully featured web-based application. To access the Keeper Web Vault login, visit:

US Data Center: https://keepersecurity.com/vault

US Public Sector / GovCloud: https://govcloud.keepersecurity.us/vault

EU Data Center: https://keepersecurity.eu/vault AU Data Center: https://keepersecurity.com.au/vault

CA Data Center: https://keepersecurity.ca/vault

JP Data Center: https://keepersecurity.jp/vault

Keeper Desktop Application

Keeper Desktop is a cross-platform native desktop application for Windows, MacOS and Linux. Several installer files are provided at the links below.

Download Links

• Windows 10 AppInstaller (64 and 32-bit, supports Windows Hello): [Install Link] Command-line deployment:

  Copy

  Add-AppxPackage -AppInstallerFile .\KeeperPasswordManager.appinstaller

• Microsoft Store Version: [Microsoft Store Link]

• Windows 10 MSIX Installer: [MSIX Installer Link] (Note: MSIX does not auto-update)

• Windows 10 MSI Installer: [MSI Installer Link] (Note: MSI does not auto-update, no support for Windows Hello)

• Mac OS .dmg [Install Link (.dmg)]

• Mac App Store [Mac App Store Link] (Note: does not support iCloud Keychain import)

• Linux Fedora, Red Hat, CentOS, Debian, Ubuntu and Linux Mint: (Please refer to the below Download Page for the latest links) [Download Page Link]

• Password Importer Standalone (Windows 10): [Install Link (.exe)]

• Password Importer Standalone (Mac OS): [Install Link] Desktop App

Checksum / Hash

For file verification, Keeper Desktop SHA1 hashes are computed based on the most recent version and can be retrieved at the below URL: https://keepersecurity.com/desktop_electron/SHASUM256.txt

Mobile App

iOS

Keeper for iOS can be installed directly from the App Store:

Android

Keeper for Android can be installed from the Google Play application at the link below:

KeeperFill Browser Extension

The latest Browser extensions can be installed by users at the links below: Chrome, Brave, Opera: https://chrome.google.com/webstore/detail/keeper%C2%AE-password-manager/bfogiafebfohielmmehodmfbbebbbpei Firefox: https://addons.mozilla.org/en-US/firefox/addon/keeper-password-manager/

Edge: https://microsoftedge.microsoft.com/addons/detail/keeper%C2%AE-password-manager-/lfochlioelphaglamdcakfjemolpichk

Safari: https://apps.apple.com/us/app/keeper-for-safari/id6444685332

Enterprise Deployment

For Keeper Enterprise administrators, please see the link below for Enterprise deployment options:

https://docs.keeper.io/enterprise-guide/deploying-keeper-to-end-users

About Our Security

Keeper is a Zero-Knowledge platform. The data stored in a Keeper vault is encrypted and decrypted locally on the user’s device. Check out this blog article which reviews how Keeper protects your information:

For a more in-depth technical description of our encryption model documentation.

Keeper Security employees have no ability to decrypt customer data, because the encryption keys are managed by the customer. In addition to zero knowledge architecture, Keeper supports a number of two-factor authentication methods including FIDO2 WebAuthn devices, Google Authenticator, Microsoft Authenticator and SMS. Keeper Security is SOC2 Certified, ISO 27001, 27017 and 27018 certified, FedRAMP Authorized, StateRAMP authorized.

User Guides

• Web Vault & Desktop App

• KeeperFill for Apps

• KeeperFill for Chrome

• KeeperFill for Firefox

• KeeperFill for Safari

• KeeperFill for Edge

• KeeperFill for Opera

• iOS

  • Autofill & Passkey Setup for iOS

• Android

  • Autofill & Passkey Setup for Android

• Passkeys

• Enterprise End-User Setup (Master Password Login)

• Enterprise End-User Setup (SSO Login)

• Command-line CLI (Commander)

Enterprise Guides

• Enterprise Admin

• KeeperMSP

• SSO Connect Cloud

• Keeper Secrets Manager

• Keeper Commander

• Keeper Connection Manager

• Active Directory Bridge

Helpful Links

• Release Notes

• System Status

Overview

KeeperFill for Apps is a useful tool built into the Keeper Desktop application for Mac and PC that lives in the system tray/menu bar of your computer and gives you quick and easy access to your vault using a simple hotkey.

Features

• Fast access to your vault

• Hotkey filling into native applications and browsers

• Custom keystroke filling with multiple steps, like a "macro"

• Works with RDP sessions and other remote desktop products

• Automatic record selection based on application title

• Advanced record matching using OCR (optical character recognition)

• Works with "green screen" terminal emulators such as the Rumba AS400 and others

You can search for records and access any information in your vault with a few clicks, using hotkeys to fill the login, password and other keystroke sequences into applications.

Upon downloading the latest version of Keeper Desktop App, you will have full use of KeeperFill for Apps, available on both MacOS and Windows devices. Logging into the Keeper Desktop App will simultaneously log you into KeeperFill for Apps (and vice versa). The Keeper Desktop App can be closed but will remain running and can be accessed through your computer's menu bar (MacOS) or system tray (Windows) via the familiar Keeper icon.

Launch Record in KeeperFill for Apps

While viewing a record in Keeper Desktop App, click the launch icon.

The Keeper Desktop App window will close, but remain running and the record will open in KeeperFill for Apps.

Logging into Apps

You can either log into your device's apps by launching the record in KeeperFill for Apps from the Keeper Desktop App (see previous section) or you can login directly from KeeperFill for Apps.

Click on the Keeper icon in your device's menu bar/system tray to open KeeperFill for Apps (login with your master password if prompted).

Either search for the record in the provided search bar or locate it in All Records or Favorites then click on the record to open it.

Open the application you would like to login to, clicking once in the username field. In KeeperFill for Apps, hover over the login and click Fill Value to fill your username into the application.

Next, click once in the password field of the open application. In KeeperFill for Apps, hover over the Password and click Fill Password.

If a record contains a two-factor code, you can use a hotkey to fill the value.

KeeperFill for Apps will fill the last focused area (e.g. login field, password field, etc.) so be sure to click on each individual field of the application as you fill your credentials.

Launch Record Website

Quickly launch a record's website in your device's default web browser by hovering over a record and clicking Launch.

You can also launch a record website while viewing it in detail view and clicking the launch icon.

Hotkeys

Hotkeys are alternative keyboard shortcuts that further streamline your experience using Keeper, reducing the number of mouse clicks it takes to complete an action.

View and customize KeeperFill for Apps hotkey actions by clicking Settings > KeeperFill Hotkeys.

Click the pencil icon to customize the following actions:

• Launch KeeperFill

• Fill Username

• Fill Password

• Fill Two-Factor Code

• Open Desktop App

• Logout

Return to Keeper Desktop

Quickly return to the Keeper Desktop App from the main menu by clicking Desktop App.

You can also return to the Desktop App while viewing a record by clicking the return icon.

Enabling Keeper on Mac

In order for KeeperFill for Apps "fill" feature to function normally, Keeper Password Manager must be enabled in your computer's privacy settings.

From your computer's System Preferences, click Security & Privacy.

Click Accessibility > Privacy then check the box next to Keeper Password Manager.

Use KeeperFill for Apps Over Remote Sessions

KeeperFill for Apps is a great solution for filling passwords and other content over a remote session, such as when using Microsoft Remote Desktop. Below is an example of using KeeperFill for Apps over RDP with a remote website login on Amazon AWS.

KeeperFill for Apps is compatible with most remote session tools. You may need to adjust the keyboard mode to "Unicode" in order to ensure that the characters are relayed properly.

Native App Filler

Keeper can automatically fill fields in any native application using a set of custom keystrokes.

With the release of Keeper's "Record Types" feature, a new field type is introduced which is called "Native App Filler".

• The Native App Filler function includes a Title match and a Record match field.

• The Title match looks at the application title or program name.

• The Record match looks at the contents of the screen using OCR scanning and will select a matching record only when the Title matches. This is useful for legacy terminal connection tools such as TN3270 client emulators.

• The "Auto-Type Keystrokes" field allows you to initiate a specific keystroke sequence utilizing portions of the record and any other keyboard actions.

In the simple example below, the "Zoom" app name is matched and the username + <Tab> + password is typed when the user hits the hotkey "ctrl+shift+M".

When you launch an application that matches the Application Title or Program Name field, the KeeperFill for Apps system tray icon will change from the Keeper logo to a lock icon. At that point, hitting the assigned hotkey will initiate the Auto-Type keystroke filling sequence.

By default, the Native App Filler hotkey is set to Ctrl/Cmd + Shift + M. To change the hotkey, simply to go Settings > KeeperFill Hotkeys.

The Auto-Type Keystrokes can contain many different keystroke elements. The supported keystrokes are as follows:

Native App Filler for Multiple Apps with Identical Credentials

An additional feature of Native App Filler is the ability to use the same Keeper record to fill credentials for multiple applications. For example, for Microsoft Office, you likely have a set of Microsoft Credentials that you use to log in to multiple applications in the Office suite. Simply list your applications separated with commas in the Application Title or Program Name field of the Native App Filler section of the record.

In this example, we can automatically fill credentials for Teams and Excel by listing "Microsoft Teams,Excel" in the Application Title or Program Name field.

Troubleshooting

Helpful tips and tricks for troubleshooting KeeperFill for Apps issues.

Hotkey Filling Failure On Mac OS

If hotkey filling is not working, most likely you need to re-activate your Mac OS accessibility settings. Please follow the instructions below:

1. Open the Terminal app, found in Applications > Utilities.

2. Copy the following and press Return: sudo tccutil reset Accessibility

3. When prompted, enter your administrator password to approve the command.

4. Immediately restart your Mac from  > Restart.

5. The next time you open Keeper and attempt to Autofill, you'll get prompted to allow Keeper to have the permissions.

6. Open the  > System Preferences > Security & Privacy > Accessibility.

7. Ensure that Keeper is listed and selected on the Accessibility screen within the list of applications. If not, click the "+" button and add the Keeper application.

8. Now select the "Screen recording" section the left and ensure that Keeper is listed. If not, click the "+" button and add the Keeper application.

Welcome to Keeper

Account Creation & Setup

Keeper is simple to install, easy to use and you’ll be up and running in just minutes.

To create your Keeper account, click the Set Up Your Account Now button located in the email invitation sent by your Keeper Administrator.

Create a Master Password

Next, you will be asked to create a Master Password. It's important you choose a strong Master Password this only used for Keeper. This will be the only password you have to remember.

Enable Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) adds an extra layer of security to your vault by requiring a second passcode upon logging in. Some 2FA methods like Duo or RSA, require admin configuration. Others, like the Google or Microsoft Authenticator Apps, can be set up by individual end-users.

Click the Account Dropdown Menu (your email address) then click Settings > Security to enable 2FA for your vault.

Import Passwords

To begin the import process, click the Account Dropdown Menu (your email address), then click Settings > Import.

Download Keeper Applications

Download the Keeper Desktop and Mobile Apps to access your Keeper Vault from any platform and use it for native applications across all of your devices.

Supported Platforms:

• PC, Mac and Linux desktops

• Chrome, Firefox, Safari, Edge and IE11 Web Browsers

• iOS (iPhone & iPad)

• Android (Phones & Tablets)

Create a Record

Your passwords, databases, SSH keys, bank accounts and other sensitive data are saved in your private digital Keeper Vault (as "Records") and are encrypted on your device using 256-bit AES.

To begin, click + Create New > Record.

• Enter a name for the Record and click Next

• Enter the Login (Username or Email)

• Enter the Website Address

• Click Save to finish

Autofill With KeeperFill

Records appear directly on the home screen as a list, with “Suggested Records” at the top to easily fill the credentials that match the website you're on. Select the record, then click Autofill to fill the credentials into the site's log in form.

Account Recovery

When you log into your vault for a second time, you'll be prompted to set up a 24-word recovery phrase. If you forget your Master Password, this feature will help you quickly regain access.

Once your recovery phrase has been generated, be sure to store it in a safe place. For added convenience, you will be given the option to copy or download it.

Create a Personal Vault (via Business or Enterprise Account)

Keeper Business and Enterprise users can create a free, Keeper Family Plan for up to 5 family members with unlimited devices. Once the user sets up the Family Plan, each family member receives their own vault. They can also share passwords between family members using either Shared Folders or individual record sharing.

1. Log in to your Keeper Business or Enterprise Web or Desktop Vault.

2. Click on your email address in the upper-right corner.

3. Select Account from the dropdown menu.

4. Enter your personal email in the "Keeper Family License for Personal Use" section.

5. Click Send Email.

6. This will create a separate, non-enterprise managed vault which will be associated with your personal email address.

Importing Data from Other Sources

(2) Import from Chrome, Firefox, IE, Edge, Safari and Opera using the Desktop App From the Desktop App, simply click on Settings > Import > click "Import" to begin the import process.

More Helpful Videos

iOS Overview (iPhone & iPad)

Android Overview (Phones & Tablets)

KeperFill Overview (All Browsers)

For additional information, please see our comprehensive library of end-user guides in the left column of this page.