> For the complete documentation index, see [llms.txt](https://docs.keeper.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keeper.io/user-guides/es/troubleshooting/troubleshooting-vault-issues.md).

# Solucionar problemas de la bóveda

Instrucciones para solucionar problemas de la bóveda.

Siga los pasos siguientes para proporcionar a Keeper Support información que ayude con errores relacionados con la bóveda.

(1) Con el navegador Chrome, abra la bóveda web en:\
<https://keepersecurity.com/vault>

\
(2) Haga clic en **Ver** > **Desarrollador** > **Herramientas para desarrolladores**.

![](https://187056193-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Frp3ylVdg2U6pDdl81oP6%2Fuploads%2Fgit-blob-dbb9e95adb09039bc48600aaa3ad5a8cce24eae8%2FScreen%20Shot%202020-05-15%20at%208.13.45%20PM.png?alt=media)

(3) Inicie sesión en su bóveda de Keeper.<br>

(4) En la ventana de Herramientas para desarrolladores, haga clic en la pestaña "Consola" y busque errores en rojo.<br>

(5) Si hay errores, tome una captura de pantalla o copie y pegue la información para el equipo de Keeper.

![](https://187056193-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Frp3ylVdg2U6pDdl81oP6%2Fuploads%2Fgit-blob-c0bcdecae6a8b6949d6e61e688f167f9f8c27cbf%2FScreen%20Shot%202020-05-15%20at%208.24.36%20PM.png?alt=media)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
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