> For the complete documentation index, see [llms.txt](https://docs.keeper.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keeper.io/user-guides/fr/tips-and-tricks/resetting-desktop-app.md).

# Réinitialiser l'application de bureau Keeper

Si vous rencontrez un problème avec l'application de bureau Keeper et que vous devez réinitialiser le contenu et les paramètres, suivez les étapes ci-dessous.

### Mac et Windows

Dans l'application de bureau Keeper, naviguer vers **Aide > Réinitialiser Keeper**.

<figure><img src="/files/aDaxu9gnUyH4ToExluZC" alt=""><figcaption><p>Réinitialiser Keeper sur Windows</p></figcaption></figure>

<figure><img src="/files/AoQwYQ1M4Sqbf3S6zEqq" alt=""><figcaption><p>Réinitialiser Keeper sur Mac</p></figcaption></figure>

### Version Mac Store

Des informations supplémentaires peuvent devoir être supprimées manuellement si vous avez installé Keeper depuis le Mac App Store. Ouvrir l'application « Terminal » depuis le menu Applications > Utilitaires, puis exécuter la commande ci-dessous :

```
rm -rf ~/Library/Application\ Support/Keeper\ Password\ Manager/
```


---

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