> For the complete documentation index, see [llms.txt](https://docs.keeper.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keeper.io/user-guides/jp/troubleshooting/troubleshooting-vault-issues.md).

# ボルトに関する問題のトラブルシューティング

ボルト関連の不具合を解決するための手順

ボルト関連のエラーへのサポートに関しては、以下の手順に従ってKeeperサポートに情報をご提供ください。

1. Chromeブラウザを使用して、ウェブボルトを開きます。\
   <https://keepersecurity.com/vault>
2. **\[表示]** > \[**開発/管理]** > **\[デベロッパーツール]** の順にクリックします。

<figure><img src="https://2985347814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6Y1mjnoaNcCi93oXSTE3%2Fuploads%2Fgit-blob-d2db3fd99725e9d7c45115075d1cafc222b5bd2a%2F%E3%83%88%E3%83%A9%E3%83%95%E3%82%99%E3%83%AB%E3%82%B7%E3%83%A5%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%AF%E3%82%99%EF%BC%92.png?alt=media" alt=""><figcaption></figcaption></figure>

3. ボルトにログインします。
4. 開発者ツールウィンドウで、「コンソール」タブをクリックし、赤で表示されているエラーがないか確認します。
5. エラーがある場合、スクリーンショットを取得するか、情報をコピーしてKeeperチームへお送りください。

<figure><img src="https://2985347814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6Y1mjnoaNcCi93oXSTE3%2Fuploads%2Fgit-blob-45be06621743778f005363b633e8e4a1e827b030%2F%E3%83%88%E3%83%A9%E3%83%95%E3%82%99%E3%83%AB%E3%82%B7%E3%83%A5%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%AF%E3%82%99.png?alt=media" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.keeper.io/user-guides/jp/troubleshooting/troubleshooting-vault-issues.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.