> For the complete documentation index, see [llms.txt](https://docs.keeper.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keeper.io/user-guides/pt/tips-and-tricks/resetting-desktop-app.md).

# Redefinir o aplicativo Keeper para computadores

Como redefinir o Keeper no Mac e no Windows.

Se você encontrar um problema com o aplicativo Keeper Desktop e precisar redefinir o conteúdo e as configurações, siga os passos abaixo.

### Mac e Windows

No Aplicativo para computadores do Keeper, acesse **Ajuda > Redefinir o Keeper**.

<figure><img src="https://257549050-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrHF2FRF67XcTtI7RLPyS%2Fuploads%2Fgit-blob-2fbf3f4b3200e427419cfa499009abfda4aaf231%2FScreenshot%202025-11-24%20at%2010.33.15%E2%80%AFAM.png?alt=media" alt=""><figcaption><p>Redefinir o Keeper no Windows</p></figcaption></figure>

<figure><img src="https://257549050-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrHF2FRF67XcTtI7RLPyS%2Fuploads%2Fgit-blob-c6a019d8286f127ae8dedbd600ac4fabaa79c26a%2FScreenshot%202025-11-24%20at%2010.35.29%E2%80%AFAM.png?alt=media" alt=""><figcaption><p>Redefinir o Keeper no Mac</p></figcaption></figure>

### Versão da Mac Store

Informações adicionais podem precisar ser excluídas manualmente se você instalou o Keeper pela Mac App Store. Abra o aplicativo "Terminal" em Aplicativos > Utilitários e execute o comando abaixo:

```
rm -rf ~/Library/Application\ Support/Keeper\ Password\ Manager/
```


---

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