> For the complete documentation index, see [llms.txt](https://docs.keeper.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keeper.io/user-guides/tips-and-tricks/resetting-desktop-app.md).
# Resetting Keeper Desktop App
If you encounter an issue with the Keeper Desktop application and you need to reset the content and settings, follow the steps below.
### Mac & Windows
While in the Keeper Desktop App, navigate to **Help > Reset Keeper**.
Reset Keeper on Windows
Reset Keeper on Mac
### Mac Store Version
Additional information may need to be deleted manually if you installed Keeper from the Mac App Store. Open the "Terminal" application from your Applications > Utilities menu then run the below command:
```
rm -rf ~/Library/Application\ Support/Keeper\ Password\ Manager/
```
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.keeper.io/user-guides/tips-and-tricks/resetting-desktop-app.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.