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Import Overview
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Troubleshooting Vault Issues
Troubleshooting instructions for troubleshooting vault issues.
Please follow the below steps to provide Keeper Support with information to assist vault related errors.
Using Chrome browser, open the Web Vault at:
https://keepersecurity.com/vault
Click on
View
>
Developer
>
Developer Tools
Login to the Vault
On the Developer Tools window, click on the "Console" tab and check for any errors in red
If there are errors, take a screenshot and/or copy-paste the information for the Keeper team
​
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