With Keeper, your passwords, logins and other personal information are saved in a private and secure digital vault. It is here where you can view and edit all of your website login credentials and details, as well as store important files and photos.
If you are a new user, click
Create Account at the login page and enter your email address. You will then be asked to create and confirm a Master Password. This will be the only password you have to remember -- don't forget your Master Password! Lastly, you will be asked to enter the verification code that was sent to your email.
Once your Keeper vault is created, you will be guided through a "Quick Start" walkthrough, that will help you either import passwords from your browser or other password manager or manually create new records.
Enterprise (SSO) users, please refer to our supplemental "Enterprise End-User (SSO)" guide located in the sub-section of this guide for details on account creation, login flows and device approvals.
Your passwords, logins, credit card numbers, bank accounts and other personal information are saved in your private digital Vault (as "Records") and are encrypted on your device using 256-bit AES. To begin, simply click
+ Create New > Record.
Name Your Record
Enter Your Email or Username
Enter Your Password or Tap the Dice to Generate One (more on that here)
Enter the Website Address
Save to Finish
Keeper can also import logins and passwords directly from your web browser, another password manager or a text file (.csv).
Next to install the Keeper import tool and begin the import process.
After installing the import tool, you'll be asked to copy-paste a code or "token" from the vault into the import tool.
Keeper will report websites and their associated logins and passwords directly from your web browser. You can then scroll though the report and uncheck those you do not wish to import. Once you have finished reviewing the report, click
Add to Keeper to import the selected password.
If you are using an existing password manager or if your passwords are stored in a text file (.csv), you can import those passwords by first selecting your import source from the list and then clicking
View Import Instructions to follow the provided instructions.
Download Keeper to access your Keeper Vault from any platform and be able to use it for native applications across all of your devices.
Keeper allows you to organize your records by folders and subfolders. To create a folder, click on
+ Create New > Folder.
To create a subfolder, right-click on the existing/parent folder and click
Drag-and-drop the record(s) you would like to store in a folder or subfolder and click
Create shortcut. To move multiple records, hold "shift" and click the items to drag-and-drop.
By right-clicking on a record you can create a record "Favorite", which is used to easily locate your most frequently visited sites.
Securely create, share and manage records and folders with existing Keeper users such as family, friends and colleagues.
While viewing a record click
Options > Sharing.
Enter the email(s) of the Keeper users then choose their permission type from the dropdown menu.
Users in folder can edit this record
Users in folder can share this record
Can Edit & Share
Users in folder can edit and share this record
Users can only view the record
User will own the record and control the sharing permissions
Create New > Shared Folder.
Click the dropdown to select where you would like to nest the shared folder. Click
Edit to add record(s), user(s), set permission types and the default folder settings.
Can Manage Users
Can add or remove users
Can Manage Records
Can add or remove records
Can Manage Users & Records
Can add or remove users and records
No User Permission
Can view only
Identity & Payments is the place for you to store your personal contact/address information and credit card numbers safely.
From the left navigation menu, click
Identity & Payments, enter a username and click
+ Phone Number and
+ Address to enter your corresponding information.
Long, random passwords that are created for each login help protect your information and reduce your exposure to data breaches. Keeper generates and securely stores strong, random passwords for all of your sites and apps with the click of the dice.
Custom Fields allow you to store additional important data, like the answer to a site's security question or your passport number. Custom fields are created in pairs: "Custom Field Name" and "Custom Field Value".
Auto-launch allows you securely and quickly navigate to your favorite websites. Simply click a record's Website URL to launch and login with Keeper in a new window.
Security Audit gives your passwords an overall security score and lets you clearly see what passwords are weak from a password strength visual indicator (red being the weakest, green being the strongest).
You can edit a record's password by clicking on the record from the provided list (you will still need to update the password at the record's website to match the new, corresponding password in your vault).
(1) At your target website, visit the two-factor authentication screen which is usually located within security settings. It is sometimes referred to as "login verification" or "two-step verification". Screengrab the QR pattern or copy the secret code to clipboard.
(2) Within a Keeper record, select
Edit > Add Two-Factor Code
(3) Upload the screengrab of the Two-Factor QR pattern (with security key) associated with the site or application. If there isn't a QR pattern, use the manual entry method. Enter the code given under “Secret Key”, often a 32-digit code and fill out the rest of the fields.
(4) After adding the security key to the vault record a Two-Factor Code will be generated inside the Keeper record.
(5) The two-factor code will be regenerated frequently and can then be copied and filled into the site or app when prompted after logging in with a username and password.
With the KeeperFill browser extension, you can autofill your passwords and save new login credentials to your vault. KeeperFill is available for every web browser (Chrome, Firefox, Safari, IE, Edge and Opera).
Download KeeperFill for your browser by visiting our Downloads Page.
Once downloaded, the KeeperFill browser extension will appear in the upper-right corner of your browser window (for Safari, it will appear left of center).
If this is your first time logging into a site while logged into KeeperFill, you will be asked if you would like to auto-fill your login, to do so, click
Alternatively, clicking on the Keeper lock in a login field allows you to view and edit the record match (or create a new one). Click the fill button to fill your login credentials or click
Show More to view/fill individual fields.
KeeperFill's easily accessible search bar, allows you to search within your vault to quickly locate and fill the desired login credentials, payment cards and personal info such as addresses.
Keeper recognizes when you are at a site's login form and will prompt you to create a record if one has not yet been created.
+ Create New Record
Review and edit the details of the Keeper generated record and click the check mark to fill and save the record to your Keeper vault.
KeeperFill makes it easy to change your passwords. When visiting a site's "Change Password" form, you will receive a prompt from Keeper asking if you would like help changing your password. By clicking
Yes Keeper will walk you through a few quick steps to change your password and simultaneously update the record in your vault. These steps will include a series of prompts detailing the following actions:
Autofill your old/current password
Automatically generate and autofill a new secure password
Confirm the changes and save them to your vault
KeeperFill's Prompt to Change a PasswordKeeperFill's Prompt to Change a Password
Keeper offers Secure File Storage to protect your confidential files, photos and videos. Securely upload and store files such as passport photos, medical cards, drivers licenses, tax and loan documents, videos and any other private file to your Keeper vault.
+ Files or Photos to upload a file or simply drag-and-drop the file directly into your vault.
BreachWatch is a powerful secure add-on feature that monitors the internet and dark web for breached accounts, matching records stored within your Keeper vault. BreachWatch alerts you so that you can take immediate action to protect yourself against hackers. Once activated, BreachWatch continuously monitors for compromised credentials and notifies you if any of your records are at risk.
To start your BreachWatch scan, from the left navigation menu, click
BreachWatch > Let's Begin.
BreachWatch will then scan your records and report any risks associated with them. Clicking each record listed will allow you view the steps needed to resolve each risk.
Resolving the risk requires you to change the password at the affected website. Once you have done that, be sure to update the corresponding record in your Keeper Vault with the same password.
If you click
Ignore, then that record will be skipped on future scans until the password is reset. You may also do nothing (deferring a response) and leave the risky password unchanged and thus still at risk.
Two-Factor Authentication (2FA) provides an extra layer of security when logging into your Keeper Vault or another site or application by requiring a secondary passcode upon logging in.
To enable 2FA for your Keeper vault, from the Account Dropdown Menu, click
Settings > Security , toggle "Two-Factor Authentication" on and select your 2FA method.
(1) The Text Message toggle is on by default. Select a Region from the dropdown (US+1 by default), enter your 10 digit phone number including your area code and click
(2) To verify that you trust this number and device, enter the Keeper Web code that was sent to the phone number you provided. Select your 2FA code duration from the dropdown menu and click
(3) Backup codes will be shown next. If you are unable to receive Two-Factor codes via the phone number you entered, you can enter one of the codes listed instead. Click
I have written these codes downto finish.
(1) Toggle "Google and Microsoft Authenticator (TOTP)" on and click
(2) Using the device that runs the Google or Microsoft Authenticator App, scan the QR code provided. The app will then acknowledge the QR code and produce a verification code.
(3) Enter that verification code and click
(4) Backup codes will be shown next. If you are unable to receive Two-Factor codes via the phone number you entered, you can enter one of the codes listed instead. Click
I have written these codes down to finish.
Keeper DNA is a Two-Factor Authentication method that uses your smart watch as your second factor.
To use this feature, toggle the switch next to Keeper DNA, then follow these links to set up KeeperDNA on your preferred platform:
Users can change specific features like language, theme and Two-Factor Authentication in the Settings menu. You can access the Settings menu from the Account Dropdown Menu.
Choose a New Color Theme
Set Clipboard Expiration
Choose another language: English US & UK, Spanish, Japanese, Romanian, Chinese Simplified & Traditional, French, Korean, Russian, Arabic, Greek, Dutch, Slovak, Brazilian Portuguese, Hebrew, Polish, German, Italian, and Portuguese
Reset Master Password
Reset Security Question
Change Email Address
Locate and Delete Duplicate Records
Delete All Owned Records
Enable Stay Logged In (Desktop App)
Setup Two-Factor Authentication
Setup Security Keys
Adjust PBKDF2 Iterations
The instructions below are for uninstalling Keeper Desktop App (Keeper Password Manager) for Mac and Windows OS.
Drag the Keeper Password Manager app to the Trash.
Empty the Trash.
Navigate to the Windows Start Menu > Settings > Apps & Features.
Within Apps & features, click the Keeper Password Manager application.
You will be warned that the app and its related info will be uninstalled, click Uninstall to confirm.
User Account Control will ask you to confirm making changes to your device, confirm the changes by clicking Yes.
Consumer Support: [email protected]
Business Support: [email protected]
Link to FAQ Site: https://keepersecurity.com/faq.html