Google Workspace User Provisioning with SCIM
Directly integrating SCIM into Google Workspace for User provisioning
This document provides instructions for provisioning users from Google Workspace to Keeper using a direct SCIM integration. This method does not support pushing Groups and Group assignments. If you require group push and group assignments, see the next guide: Google Workspace User and Team Provisioning with Cloud Service.
Overview
User Provisioning provides several features for lifecycle management:
New users added to Google Workspace will get an email invitation to set up their Keeper vault
Users can be assigned to Keeper on a user or team basis
When a user is de-provisioned, their Keeper account will be automatically locked
From the Keeper Admin Console, go to the Provisioning tab for the Google Workspace node and click "Add Method".
Select SCIM and click Next.
Click on "Create Provisioning Token"
The URL and Token displayed on the next screen will be provided to Google in the Google Workspace Admin Console. Save the URL and Token in a file somewhere temporarily and then click Save.
Make sure to save these two parameters (URL and Token) and then click Save or else provisioning will fail.
Back on the Google Workspace admin console, go to Home > Apps > SAML Apps and click on the "Provisioning Available" text of the Keeper app you set up.
Select Configure auto-provisioning towards the bottom of the page.
STEP 1: App authorization
Paste the Access Token previously saved when you created your SCIM Provisioning Method in the Keeper Admin Console and select CONTINUE.
STEP 2: Endpoint URL
Paste the Endpoint URL previously saved when you created your SCIM Provisioning Method in the Keeper Admin Console and select CONTINUE.
STEP 3: Default Attribute Mappings
Leave the default Attribute mappings as they are and click CONTINUE.
STEP 4: Provisioning Scope
If you will be provisioning all users assigned to the Keeper SSO Connect app, you can simply select CONTINUE.
STEP 5: Deprovisioning
At the Deprovisioning Screen, you can simply select FINISH to automate the deprovisioning of your users.
Activate Auto-provisioning
Once Auto-provisioning setup is finished, you will be taken back to the details screen of the Keeper App. You will find the Auto-Provisioning is inactive. Toggle this to Active
Once toggled, a Pop-Out window will appear Confirming that you are ready to turn on Auto-Provisioning. Select TURN ON.
You will be taken back to the details screen of the Keeper App. You now see Auto-Provisioning is Active.
Auto-provisioning is complete. Moving forward, new users who have been configured to use Keeper, in Google Workspace and are within the provisioning scope definitions, will receive invites to utilize the Keeper Vault and be under the control of Google Workspace.
User Provisioning / SCIM without SSO
If you would like to provision users to Keeper via Google Workspace SCIM provisioning, but you do NOT want to authenticate users via SSO, please follow the below instructions:
Following the same steps, as above to setup SSO, during the Service Provider Details Screen, you will replace the ACS URL and the Entity ID with the values that point to a domain in your control but is a "NULL" value in which has no communicable source. Ex: Entity ID=https://null.yourdomain.com/sso-connect ACS URL=https://null.yourdomain.com/sso-connect/saml/sso
Once Keeper application is set up in Google Workspace, turn on the automated provisioning method as described, above, in this document.
Note: Google does not currently support Group provisioning to Keeper teams.
Troubleshooting
If you receive the error "not_a_saml_app" please ensure that you have turned "Auto-provisioning" to "ON" in the SAML application.
Google Certificate Updates
Google's IdP x.509 certificates for signing SAML assertions are set to expire after 5 years. In the Google Workspace "Manage Certificates" section, you should make note of the expiration and ensure to set a calendar alert in the future to prevent an outage.
When the certificate is expiring soon, or if the certificate has expired, you can follow the instructions below.
Login to Google Workspace Admin Console: https://admin.Google.com
Click on Apps then select Web and Mobile Apps.
Select Keeper app
Expand service provider
Click “Manage Certificates”
Click “ADD CERTIFICATE”
Click “DOWNLOAD METADATA”
Save the metadata file. This is the IdP metadata.
Login to the Keeper Admin Console
Navigate to Admin > SSO Node > Provisioning > Edit SSO Cloud provisioning method
Upload the Google IdP metadata into Keeper
For more information on this topic, see Google's support page:
https://support.google.com/a/answer/7394709
Move existing users/initial admin to SSO authentication
Users created in the root node (top level) will need to be migrated to the sub node that the SSO integration was configured on. If users remain in the root node, they will be prompted for the master password when accessing the vault and/or admin console.
An admin can not move themselves to the SSO enabled node. It requires another admin to perform this action.
After the user is moved to the SSO enabled node, they need to log into the Keeper vault initially by selecting the "Enterprise SSO" pull down and inputting in the Enterprise Domain configured on the SSO integration. The user may get prompted to confirm by entering in the master password.
Once the user has authenticated with SSO, they only need to use their email address moving forward to initiate SSO authentication.
If typing in the email address and clicking Next does not route the user to the desired SSO, ensure that just-in-time provisioning is enabled in the Keeper SSO configuration and ensure that your email domain is reserved by Keeper. More information regarding routing and domain reservation can be found here.
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