Free Family License for Personal Use

This guide provides an overview of how Enterprise and Business users can create a free, Keeper Family Plan and once created, how to easily switch between their Keeper accounts.

Create a Free Family Plan from a Business or Enterprise Account
All Keeper Enterprise users can create a free, Keeper Family Plan for up to 5 family members with unlimited devices. Once the user sets up the Family Plan, each family member receives their own vault. They can also share passwords between family members using either Shared Folders or individual record sharing. 

To create your free Family Plan license, follow the steps below: 
(1) Log into the Keeper Web Vault or Desktop App​
(2) Click on your email address found in the top right corner.
(3) Select Account   
(4) Enter your personal email in the "Keeper Family License for Personal Use" section and click Send Email
(5) Please logout from the Business vault on your browser by clicking on Email > Logout.
​
Creating Family Account on Desktop Vault
(6) Accept the invitation sent to your personal email.  
(7) Follow the links to create your Keeper account. Please ensure you are logged out of your Business vault first.
(8) Select a Master Password
Select Master Password
Important Note about Data Center Location
If you follow the link sent on your desktop computer, you'll be properly routed to the same geographic data center that is associated with your Keeper Business vault.  Therefore we recommend using your Desktop computer to create your personal Keeper Vault.
If you decide to use your mobile device for creating your personal vault, see the instructions below.
Creating Account on Mobile
If you decide to create your personal account on an iOS or Android device, please take note of the "Data Center" option at the bottom of the screen:
Creating Account on Mobile
Please ensure that you are selecting the correct Data Center location.  If you set up your personal Keeper account in the wrong region, you'll need to contact Keeper support to delete and re-create your account.
Data Center Location
Data Center Location Selector
Confirming License Activation
After your personal account has been created, it will show up as licensed in the business vault Account settings:
Confirming License Activation
Important notes regarding your linked personal account:
Your linked personal account is licensed as a Keeper Family Plan account with 10GB of secure file storage and BreachWatch dark web monitoring.

The company managing your Business vault does not have any access rights or ability to decrypt information stored in your personal vault.

Your linked personal account will remain free on unlimited devices for as long as the business account is active.

If you leave the business, or if the business does not renew their subscription with Keeper, your Family license converts into a Keeper Free subscription.  You may continue to use your personal license on one device, or purchase a Family or Unlimited subscription for all of the premium features.

Your Business Admin may remove the ability to share records from the business vault to the linked personal vault.
This vault is for personal use only. All business-related credentials must be stored within your company issued vault.
Watch the video below to learn about linking a personal account to a business account.
Link a Personal Account from a B2B Account
Switching Between Personal and Business Vault
Users can easily switch between their business/enterprise and personal accounts on Keeper for Web Vault, iOS and Android.
Web Vault
Click on your email address, then click Account 
​
Click Switch Account
Switch Account
Click Switch next to the account you would like to access. You will then be redirected to sign into that account using your Master Password.
If you have not already logged into the account you would like to switch to on the device you are using, you will first need to tapAdd Accountand enter your login credentials. Once added, it will appear in the list of accounts that you can switch between. 
iOS
Tap Account then tap on your current account email address located at that top of your screen. 
Tap the account you would like to access. You will then be redirected to sign into that account using your Master Password.
If you have not already logged into the account you would like to switch to on the device you are using, you will first need to tapAdd Accountand enter your login credentials. Once added, it will appear in the list of accounts that you can switch between. 
Android
Tap the menu icon
, then tap Account
Tap
next to your current account email address.
Tap the account you would like to access. You will then be redirected to sign into that account using your Master Password.
If you have not already logged into the account you would like to switch to on the device you are using, you will first need to tapAdd Accountand enter your login credentials. Once added, it will appear in the list of accounts that you can switch between. 
Inviting Family Members
Once you have logged into your Keeper account, inviting family members to join is easy and can be done from a desktop (Web Vault, Desktop App) or mobile device (iOS, Android). 
Sharing Records and Folders
Once an invited family member has created a Keeper account, records can be shared with them. 
To share an individual record, click Options > Sharing
Or, to create a Shared Folder, click on Create New > Shared Folder
Sharing Records
Create Shared Folder
Folder Permissions
Sharing Permissions
Sharing permissions can be set at the record and folder level.
Permission Type
Permission Level
Can Edit
Users in folder can edit this record
Can Share
Users in folder can share this record
Can Edit & Share
Users in folder can edit and share this record
Read Only
Users can only view the record
Transfer Ownership
User will own the record and control the sharing permissions

Next Steps

Training and Support

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Contents

Create a Free Family Plan from a Business or Enterprise Account

Creating Family Account on Desktop Vault

Important Note about Data Center Location

Creating Account on Mobile

Confirming License Activation

Important notes regarding your linked personal account:

Switching Between Personal and Business Vault

Web Vault

iOS

Android

Inviting Family Members

Sharing Records and Folders

Sharing Permissions