Migration from On-Prem

Migration from SSO Connect On-Prem to SSO Connect Cloud

The Keeper team is working on a seamless transition feature from SSO Connect On-Prem to SSO Connect Cloud, however this is not available until end of Q3 2021. The current process to transition is the following:

  • User ensures that Account Recover (Security Question & Answer) is properly set by visiting the Vault > Settings > Reset Security Q&A

  • Move user from SSO node to non-SSO (root) node in the Admin Console

  • User performs "Forgot password" account recovery

  • Move user into SSO Cloud-enabled node

  • User signs into vault with SSO Domain for cloud-enabled node

Do not attempt to migrate your SSO users to Cloud SSO until discussing a migration plan with the Keeper Team. Also, do not delete existing SSO On-Prem environments without consulting with our Sales Engineering team.