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Admin Console

The Keeper Admin Console is a web-based application for Business, Enterprise and MSP administrators to manage their Keeper deployments.

Preview Release

Early access Preview (pre-release) Keeper Admin Console

Admin Console Preview

In order to access the Keeper Admin Console preview, please use the below links:

US: https://keepersecurity.com/console/preview EU: https://keepersecurity.eu/console/preview AU: https://keepersecurity.com.au/console/preview JP: https://keepersecurity.jp/console/preview CA: https://keepersecurity.ca/console/preview GovCloud: Preview not available

If you encounter any issues with the preview, please email feedback@keepersecurity.com.

Admin Console

Admin Console 17.2.4

Released on May 14, 2025

Overview

This release contained several minor bug fixes and UI improvements.

Changes

  • EM-7190: On the root administrator role, the Admin Permission for vault transfer policy cannot be disabled. Contact the Keeper support team to disable the root-level permission across the tenant.

  • EM-6888: After vault transfer, a success or failure message is provided.

  • EM-7418: A bug in the Custom Email Invite screen was resolved when saving.

  • EM-7429: Fixed a bug where the MC Admin with non-Admin role gets a white screen on KSM tab

  • EM-6736: Fixed an issue with ARAM alerts when the Shared Folder attribute is selected.

Admin Console 17.2.2

Released on April 9, 2025

New Features

  • Azure Monitor Logs SIEM integration

Improvements

  • Simplified user statuses

  • Risk Management Dashboard: ignored benchmarks can now be un-ignored

  • The Configuration tab in the left-hand navigation bar is renamed to Custom Branding

  • Compliance Reports now allows searching by user name in addition to user email

  • Improved performance when adding users via SCIM

  • MSPs can now configure custom branding for MCs

Bug Fixes

  • Resolved issue that caused the console to freeze when importing users from a TXT file

  • Resolved issue that incorrectly allowed teams to be added to an admin role

  • Resolved a Reporting and Alerts issue that caused webhook configuration to not save

  • Resolved an issue that impacted Risk Management Dashboard report download

  • Fixed various UI and styling issues

Admin Console 17.2.0

Released on March 6, 2025

New Features

  • Added a Net Promoter Score form to the Admin Console to capture user feedback

Improvements

  • Changed the default sort on the Security Audit screen to show highest scores first

  • Added user email to username on Security Audit screen

  • User experience to enable inheritance for the default Keeper Admin role is updated for clarity

Bug Fixes

  • Resolved issue that caused a white screen on viewing invoices

  • Resolved issue with click area being too large for the Add Licenses button

  • Resolved issue that showed incorrect Master Password strength for trial users

  • Resolved issue that allowed the Subscription Manager role to modify Administrative permissions

  • Resolved an issue on the Risk Management Dashboard that showed erroneous test for low license counts

  • Fixed table header alignment on the Security Audit screen

  • Resolved issue that showed empty error when required fields are not provided when adding a new user

  • Fixed spacing on the Users tab when the user has statuses that span multiple lines

  • Fixed an issue that showed a blank modal when attempting to delete a role with users in it

  • Fixed an issue that showed incorrect number of occurrences for ARAM alerts

  • Fixed an issue that allowed an admin to create multiple teams and roles with the same name

  • Fixed an issue that prevented user statuses from correctly updating during free trials

Admin Console 17.1.0

Released on Feb 13, 2025

Get started by setting up your KeeperPAM sandbox! Visit here to begin.

KeeperPAM is now available for all customers.

For more information on KeeperPAM, visit the following:

  • Website

  • KeeperPAM Documentation

Features

  • Optimized Password Rotation - manage all rotations directly from the Vault UI

  • Connections - instantly and securely access assets within their target infrastructure

  • Tunnels - use native apps for establishing remote access

  • Remote Browser Isolation - protect web-based apps

  • Session Recordings and Playback - monitor usage for all privileged sessions

  • Discovery - discover and onboard resources and accounts into Keeper

  • Endpoint Privilege Manager - controlling privilege across your fleet of devices

  • PAM Enforcement Policies (RBAC) - PAM enforcement policies to enable and configure PAM feature permissions

Improvements

  • Additional 2FA Options: 12 hours and 24 hours

Bug Fixes

  • Resolved issue where changing email is causing active user to be logged out

  • Resolved issue where certain Secrets Manager fields are not showing on the ARAM tab

  • Resolved issue where default password policy was set to 8 instead of 20

  • Resolved issue with Azure Sentinel SIEM integration

  • Other minor fixes and improvements

Admin Console 17.0.0

Released on Feb 5, 2025

Bug Fixes and Improvements

  • EM-5995: Security updates

  • EM-6981: Fixed an issue that resulted in an error when adding a Managed Company (MC) to a Managed Service Provider (MSP)

  • EM-7025: Fixed an issue that resulted in an error when adding a user to a Managed Company (MC)

  • EM-7077: Fixed an issue that prevented setting up an Azure Sentinel SIEM integration

  • EM-7100: Changed the title of Exabeam SIEM to LogRhythm to reflect the effect of the Exabeam-LogRhythm merger

Admin Console 16.19.0

Released on Nov 23, 2024.

Features

Risk Management Dashboard

Keeper's Risk Management Dashboard feature is a powerful new feature of the Keeper Admin Console that provides comprehensive security posture information covering end-user deployment, utilization, cloud configuration, and event monitoring. This critical data helps administrators ensure that risks are remediated and compliance is enforced effectively. Documentation on this new feature can be found here.

Risk Management Dashboard

Bug Fixes and Improvements

  • EM-6779: Fixed an issue that caused some users attempting to log in to the Admin Console from the Keeper Security landing page to get stuck in a login loop

  • EM-6782: Fixed an issue that prevented users from de-selecting allowed password separators for a domain under the Record Passwords role policy

  • EM-6790: Fixed an issue for MSPs that prevented the user from updating the Secure Add-Ons selection when changing Base Plans

  • EM-6624: Fixed an issue that impacted adding administrative permissions on a new role

  • EM-6754: Fixed an issue that displayed a white screen when users navigated to the Teams tab

  • EM-6778: Fixed erroneous links on the Connection Manager tab

  • EM-6765: Fixed an issue that prevented users from editing the Retention of Deleted Records policy under Vault Features

  • EM-6765: Instated limits on the length of user name permitted on a new user invite

  • EM-6806: Fixed Bugcrowd report regarding the validate_master_password endpoint

  • EM-6826: The button to copy a record UID deep link now intelligently pastes the value elsewhere in the Admin Console, depending on the target text field. If the target text field expects just the UID (not the entire deep link), only the UID value will be pasted

  • EM-6758: Fixed an issue that caused the Omni Search text box to pop out inappropriately

  • EM-6859: Enhancement to only show available roles for the selected node

  • EM-6868: Fixed an issue that caused the Active Directory or LDAP Sync provisioning method to incorrectly show text to ‘Download SSO Connect On-Prem’

  • EM-6866: Updated SIEM partner names and logos to be up-to-date on the External Logging tab under Reporting & Alerts

  • EM-6834: Added support for region selection for AWS S3 SIEM configuration

  • EM-6772: Updated SSO IDP names to be up-to-date

  • EM-6785: Changed the Send BreachWatch events to external SIEM solutions role policy under Vault Features to be on by default

  • EM-6648: Tool tip for Offline Mode role policy updated to state that maximum allowed offline time is 30 days

  • EM-6901: Fixed an issue that caused some user browsers to cache an outdated version of the Admin Console

  • EM-6899: Added a visual indicator that is displayed when a Reset Scores request is being processed on the Security Audit tab

  • EM-6902: Fixed an issue that caused stability issues for users with multiple Admin Console browser tabs open

  • EM-6692: Fixed an issue that caused the Test Connection link to malfunction on the External Logging section under Reporting & Alerts tab

  • EM-6897: Replaced ‘null’ and ‘unknown’ values for ARAM event location with ‘Internal’

  • EM-6907: Fixed an issue that incorrectly showed the text ‘Icon Approved’ instead of the actual approval icon when a device was approved from an email

  • EM-6870: An explicit error message is now displayed if a non-root Admin tries to configure External Logging

  • EM-6910: Fixed an issue that showed an error message on the login screen if the user approved a Duo 2FA request on their phone

  • KA-6310: Updated BouncyCastle encryption library to recently certified new cryptographic module

Admin Console 16.18.7

Released October 8, 2024.

Features

Fresh New Look for Security Audit

The Security Audit tab of the Admin Console has been updated with a fresh new design that makes it easy to identify areas that need your attention.

The Overall Security Score calculation logic is unchanged and features prominently at the top of the Security Audit tab. The security areas that factor into the score (strong record passwords, unique record passwords, and 2FA status) are shown as separate cards below the Overall Security Scores. If a card is at a 100% score (all records have strong passwords, no reused passwords exist, or 2FA is enabled for all users), the card will be in a collapsed state. Otherwise, the card will be expanded to include additional details.

New Record Password Strength Categories

The user details table now has four Record Password strength categories that match the Vault: Weak, Fair, Medium, and Strong. The table is sorted by default on the users’ overall Security Audit score, showing users with the lowest Security Audit score first. You can reverse this sort order or sort instead on the user's name, password strength, resued passwords, or two-factor method.

Additionally, you can filter the table on the following fields:

  • Record Password Strength: Strong, Medium, Fair, or Weak

  • Unique Record Password: Resued or Unique

  • 2FA: Text Message, Authenticator App (TOTP), Smartwatch (KeeperDNA), Security Keys, RSA SecurID, Duo Security, or No 2FA

Security Audit - User Details Table

Refreshing Security Audit Scores

This release provides administrators an easy way to refresh security scores on the UI without having to log out of the Console and log back in. The ability to refresh scores is useful when the admin is expecting users to log into their Vaults to have their latest security scores sync with the Console. When the user has logged into their Vault, the admin needs to simply click the Refresh Scores button to sync the latest scores to the Console.

Security Audit - Refresh Enterprise Scores

Resetting Security Audit Scores

Administrators can now easily reset security scores from the UI if the scores have gotten out-of-sync with user Vaults. The administrator can either reset scores for the entire enterprise using the Reset Scores button on the Security Audit screen or for specific users. Please note that only Root Admins can reset the Security Audit score.

The Reset Scores button on the Security Audit screen will reset scores for the entire enterprise. Once the scores are reset, users will need to log in to their Vaults for the scores to sync to the Admin Console due to the constraints of Keeper’s Zero Knowledge architecture.

Security Audit - Reset Enterprise Scores

Alternatively, the administrator can navigate to the User Details modal and select Reset Security Score under User Actions to reset individual users' Security Audit scores. As is the case with performing an enterprise-wise score reset, once the scores are reset, the user will need to log in to their Vault for the scores to sync to the Admin Console due to the constraints of Keeper’s Zero Knowledge architecture.

Security Audit - Reset Single User Security Score

Bug Fixes

EM-6734: Fixed an issue that would cause the browser to crash for large Security Audit datasets

Known Issues

The Security Audit screen does not load security data for some users due the browser not detecting the updated Admin Console version. Please follow the browser-specific steps below to clear site data to resolve this issue.

Chromium-Based Browsers (Chrome, Edge, Brave)
  1. Log in to the Admin Console

  2. Open Developer Tools

  3. Navigate to Application > Storage

  4. Click Clear site data

Firefox
  1. Navigate to menu button (three horizontal bars) > Settings

  1. Navigate to Privacy & Security tab > Cookies and Site Data section > Manage Data button

  1. Search for ‘keeper’ > select the keepersecurity.com search results > click Remove Selected > click Save Changes

  1. Confirm the removal by clicking the Remove button

Safari
  1. From the menu bar, navigate to Safari > Settings

  1. Navigate to the Privacy tab > Manage Website Data button

  1. Search for ‘keeper’ > select the keepersecurity.com search results > click Remove > click Done

Admin Console 16.18.0

Released May 2, 2024

Features

EM-6011: Password, Passphrase and Symbol Policies

We're excited to launch our expanded role policies for the new password generator and passphrase generator. In the user interface, the old generator policy settings have moved into a new section called "Record Passwords".

This feature contains many new capabilities, including:

  • Default Password Policy

  • Default Symbol Policy

  • Default Passphrase Policy

  • Domain-Specific Password and Symbol Policy

  • Domain-Specific Passphrase Policy

Record Passwords
Default Passphrase Generator Policy
Domain-specific Policies

With this update, the password generator (of supported vault applications) will use the "Default" policy unless a domain-specific policy has been set. Previously, customers needed to use wildcards (*) to apply a default policy at the domain level. This change ensures that a default policy can be established, without the requirement of a domain to be saved on the Keeper record.

The new corresponding Password and Passphrase generator on the vault user interface is rolling out to all platforms, beginning with the Keeper Web Vault and Desktop App version 16.11.0. The browser extension, iOS and Android apps will also support the new generator policies in an upcoming release.

EM-6303: New policy "Can share outside of isolated nodes"

EM-6257: Added the ability to have a custom port for SIEM Syslog push

EM-6088: Added new ARAM event "Created Alternate Master Password"

Improvements

  • EM-6420: Displaying ARAM events syslog_app_client_folder_delete and syslog_app_client_folder_update

  • EM-6537: Added email address to display of Vault Transfer screen

  • EM-6533: Implemented improved Duo API communication with backend to reduce dependency on push notifications

Bug Fixes

  • EM-6318, EM-6275: KSM Licensing information is displaying properly for API-based units.

  • EM-6306: "Removed Team from Folder" event is showing Team Name instead of Folder UID

  • Several UI, localization and visual issues

Admin Console 16.17.1

Released on Mar 27, 2024

Bug Fix

  • EM-6470: Fixed an issue with a blank screen being displayed in some circumstances when navigating to the roles tab

Admin Console 16.17.0

Released on Mar 21, 2024

Overview

This release provides several bug fixes and UI improvements to business and enterprise customers.

New Features

Onboarding

New Console Onboarding experience that enables Keeper Administrators to get up and running quickly and easily

Console Onboarding

UI Refresh

Refreshed UI for the following areas:

  • Nodes

  • Users tab, table, drawers

  • Roles tab, table, drawers

  • Teams tab, table, drawers

  • 2FA tab, table, drawers

  • Provisioning tab, table, drawers

Refreshed Console UI

Usability

Various Console usability improvements, including:

  • Additional Identity Providers available in Single Sign-On settings

  • New edit button directly on Cloud SSO page

  • Edit provisioning settings by clicking anywhere in the row

  • Email is now displayed in user list dialogs

  • New copy button next to email in user dialog

  • Added status for Transfer Policy acceptance in user detail dialog

  • Added status for 2FA in user detail dialog

  • Role name is now shown in upper left corner when editing role policies

  • Users are now sorted alphanumerically in role listing

Other Improvements:

  • Implemented a prefix based mapping for SCIM groups to roles

  • Added ability to duplicate roles

  • Improved consistency of inactivity logout timer settings

  • Added enforcement policy to prevent role duplication

  • Added enforcement policy to require PIN for security keys

  • Gradient MSP PSA Billing integration is now available to distributors

Bug Fixes

  • KA-5666: Fixed an issue with calculating KSM usage by tier

  • EM-5756: Fixed an issue that caused objects with long names to be excluded from search results

  • EM-5802: Fixed an issue with displaying ARAM alerts for expired/inactive licenses

  • EM-5843: Fixed an issue that caused deleted roles to continue to be displayed within user details pages

  • EM-5588: Fixed an issue that caused unlinked data to remain in the database after deleting role enforcements

  • EM-5944: Fixed an issue where CSV downloads were susceptible to code injection in older versions of Excel that have Dynamic Data Exchange enabled

  • EM-5257: Fixed an issue that prevented notifications from appearing in the console when 2FA is disabled for a user

  • EM-6131: Added more detail to the error message displayed when attempting to add a user with an email address that has already been used

  • EM-5782: Fixed an issue that caused admins to be prompted for approvals in incorrect nodes

  • EM-6092: Added page number to screens with multiple page results

  • EM-6045: Fixed an issue that caused incorrect navigation when adding a recipient to an existing alert

  • EM-6074: Admins can now update settings for active SIEM integrations

  • EM-6185: Improved hardening against MITM attacks

  • EM-6234: Updated the behavior of dependent enforcement settings to actually change related settings along with disabling the dependent UI elements

Admin Console 16.16.0

Released on Jan 15, 2024

Overview

This release provides two major features to business and enterprise customers: Granular Sharing Enforcements and Security Key as the Only 2FA Method.

Granular Sharing Enforcements

  • KA-5689: Keeper's Granular Sharing Enforcements enable administrators to apply detailed restrictions for record creation and sharing to user roles. Administrators can configure these enforcements in the “Creating and Sharing” section within role enforcement policies.

Creating and Sharing Enforcements
Creating and Sharing Enforcements

Video: Granular Sharing Enforcements


Security Key as the Only 2FA Method

  • KA-5628: Keeper Administrators can now enforce the use of a hardware-based security key as the only two-factor method via a role enforcement policy setting. Additionally, administrators can now require a PIN to be entered in conjunction with the key, for FIDO2 user verification. Click here for more information on FIDO2 Security Keys.

Security Key as 2FA and Pin Requirement

Video: Security key as the Only 2FA Method

Security Key as the Only 2FA Method

Important Notes Regarding Security Key Enforcement

Enforcing the use of a FIDO2 hardware security key has several implications for users which admins need to be aware of. The below items are updated as of January 15, 2024.

  1. Support for enforcing a FIDO2 Security Key can vary based on the device operating system and device firmware capabilities.

  2. Keeper on iOS requires using NFC keys.

  3. The activation of security keys as the only factor requires the use of the Web Vault or Desktop App. Enrollment of security keys as the only factor on iOS/Android will be rolled out in a later release.

  4. Some components of the mobile application do not support NFC hardware keys natively, such as iOS app extensions (during Autofill functions). Keeper's iOS team has a workaround for this issue in development, and this update will be published at the end of January 2024 with Keeper iOS Version 16.10.10. The solution is to extend the login session between iOS main app and iOS autofill extension to reduce the need for re-authentication.

  5. The PIN requirement is supported based on the capabilities of the device. As of this writing, mobile OS support for PIN enforcements is limited. We do not recommend enforcing the PIN if users are accessing Keeper on their mobile device.

Admin Console 16.15.0

Released on Sep 12, 2023

New Features

  • KA-4724: Support for Cloud SSO SAML Parameter ForceAuthn in the SSO cloud configuration screen. When ForceAuthn="true" is set in the SAML request, the Service Provider (Keeper) is telling the IdP that even though the user is already authenticated, they need to force a new authenticated session.

ForceAuthn Setting in Cloud SSO
  • EM-4577: Support for Unverified Certificates in the setup of Splunk, Syslog, QRadar and LogRhythm.

Allow Unverified Certificate
  • EM-5071: Add role enforcement policy "Prevent Keeper Family License Invites" which restricts the users from creating a free family license.

Prevent Keeper Family License Invites
  • EM-5850: Support for Brazilian Portuguese

Support for Brazilian Portuguese
  • EM-5278: Add node path for each user in the exported Security Audit Report

  • EM-5926: Add 12-hour and 24-hour 2FA time durations

  • EM-5242: Allow the creation of MSP and Enterprise free trial signups on a mobile device. Previously this was limited to desktop browsers.

  • EM-5236: Login screens with new feature promotion content

Bug Fixes

  • KA-4144: Record type changes were not syncing to the console without clicking the sync button

  • EM-4750: SSO user asked for Master Password when clicking into Admin Console sometimes.

Admin Console 16.13.2

Released on July 5, 2023

Features

  • EM-5804: Implemented RESTRICT_IMPORT_SHARED_FOLDERS enforcement to restrict importing LastPass shared folders from the desktop application.

Bug Fixes

  • EM-5701: The "Last login" data was empty in the user status report on the Admin Console when there are more than 1,000 users.

  • EM-5770: There were times in which logging into the Admin Console does not approve pending team users. The user must click on “Full Sync” in order for the users to be approved.

  • EM-5685: Pagination selector on user list goes off the screen

  • EM-5610: In the Compliance Reports section, the Admin is able to click the "save" filters button multiple times and have a filter created for each click

  • EM-5838: In GovCloud region, activating Secrets Manager rotation policy generates white screen.

  • Various language and UI fixes

Admin Console 16.12.0

Released on May 2, 2023

Features

  • EM-5703: Implementation of Recovery Phrase. We have upgraded our account recovery process with a new and more secure 24-word “recovery phrase” feature. Read more on the Keeper Blog.

With this update the existing setting to disable Account Recovery now applies to legacy security answers in addition to the Recovery Phrase method.

Note the following:

  • Users who currently have a security answer will be prompted to replace their security question/answer with an auto-generated 24-word recovery phrase.

  • If you have this policy disabled already, users will not be prompted.

  • If you change the policy to restrict recovery phrase, the effect is immediate on all users.

  • If you

Role Policy to disable Account Recovery via Recovery Phrase method

Bug Fixes

  • EM-5758: The SSO Master Password policy language and functionality has been updated slightly. Previously, users who created an SSO Master Password were able to use this login method even after the Admin enforced the policy. Now, users are unable to login or create master passwords if this policy is enforced. The language on the user interface has been updated to reflect this information.

Admin Console 16.11

Released on April 19, 2023

Beta Features

  • EM-5586: Password Rotation module for Keeper Secrets Manager and KeeperPAM

Bug Fixes

  • EM-5638, EM-5738: Layout and visual issues

  • EM-5736: SSO migration status is incorrect if quick sync performed while on Provisioning tab

Admin Console 16.10.3

Released on Jan 3, 2023

Improvements

  • EM-5767: Set new default PBKDF2 iterations to 1,000,000 rounds

Admin Console 16.9.0

Released on Oct 20, 2022

Features

  • Share Admin Keeper's Share Admin feature is a role-based permission that gives administrators elevated access rights over your organization's shared folders and shared records. Share Admins have full user and record privileges for any shared record that they have access to. See: https://docs.keeper.io/enterprise-guide/share-admin

Introducing Share Admin

Bug Fixes

  • EM-5569, EM-5581, EM-5557, EM-5587, EM-5590, EM-5608, EM-5602: Multiple layout or visual issues

  • EM-5605: Remove "include myself in team" when MSP is logged into MC console and creating a team.

Admin Console 16.7.1

Published on May 24, 2022

Features

  • EM-4860: Role Enforcement: Set Stay Logged In default setting to "On" for new users in this role

  • EM-4881: Role Enforcement: Enable "Self Destruct" for users in this role

  • EM-5291: Mask prices on enterprise receipts when enterprise licenses sold through a distributor or reseller

Bug Fixes

  • EM-5321: SSO migration status shows "complete" immediately after configuration

  • EM-5092: ARAM timeline events with low numbers are displayed incorrectly

  • EM-4933: Missing descriptive text on "forgot password" screen

  • EM-4852: User able to create a role with a blank name

  • EM-5287: Persist hover controls on role detail screen

  • EM-5268: Display issue with node selector

  • EM-5328: Console screen freezes when trying to unlock a locked account

  • EM-5342: MSP Console screen goes blank when selecting license allocation history

  • EM-5343: Incorrect expiration date on subscription banner

Admin Console 16.7

Released on May 4, 2022

New Features

  • Role Enforcement policy for One-Time Share feature. One-Time Share is disabled by default on all existing roles prior to the launch of this feature.

Bug Fixes

  • EM-5239: Alerts showing "NaN"

  • EM-4906: Commas no nodes are not escaped in export

  • Various small bug fixes

Admin Console 16.6

Released on March 31, 2022

Features

  • EM-5178: Automated SSO Migration from On-Prem to Cloud

More information about the migration tool can be found here:

https://docs.keeper.io/sso-connect-guide/sso-migration-to-cloud

The Admin Console allows the creation of SSO Connect and SSO Connect Cloud on same node on provisioning screen and will display the status of migration to cloud.

Please request a support engineer for assistance with migration before you start the process.

  • EM-5159: Redirect method for SSO login

With this change, users who login to the Admin Console with SSO will login with a URL redirect (similar to the Web Vault) instead of a popup window. This change prevents timing-related issues with login.

Bug Fixes

  • EM-5007: Changing a user's name is not showing in search results

  • EM-5086: Admin Console throws errors when approving SCIM users and teams.

  • EM-5222: Show the authentication method used in ARAM login events.

  • EM-4895: Users imported through CSV not being assigned to specified role

Admin Console 16.2

Released on Jan 6, 2022

Features

EM-4704: Keeper Secrets Manager

Keeper Secrets Manager provides your DevOps, IT Security and software development teams with a fully cloud-based, Zero-Knowledge platform for managing all of your infrastructure secrets such as API keys, Database passwords, access keys, certificates and any type of confidential data.

Product Overview

LogoKeeper Secrets Manager | Keeper SecurityKeeper® Password Manager & Digital Vault

Documentation for Secrets Manager

LogoOverviewSecrets Manager

Admin Console 16.1.1

Released on Nov 11, 2021

Bug Fixes

  • EM-5068: Transfer Account fails with 'authentication tag not found'

  • EM-5060: Upgrading to an existing Managed Company to "Plus" plan does not add the add-ons

  • EM-5059: Drag and drop a company logo is not working

  • EM-4957: When MSP admin creates an alert for a managed company, they cannot select an alert frequency.

  • EM-5070: Showing "Unknown login error" when the user's device is locked

  • EM-4876: Column names on security audit report are not localized

  • EM-4468: Adding a custom email invite with too much text is failing on save

Improvements

  • Clarified the meaning of the "Prevent users from creating identity and payments records" setting.

    This setting will only apply to the identity and payments section of the vault. If users still have access to “Address” and “Payment” record types, they will be able to create those records. To disable, navigate to the “Record Types” section of the appropriate role policy.”

  • Added Devo as a SIEM provider

Devo Integration

Admin Console 16.1.0

Compliance Reports and Record Types Release for General Availability

New Features

Compliance Reports (General Availability)

Note: This feature is available for Business and Enterprise customers only. It will be available for MSPs and their managed companies when MSP Consumption Billing is launched.

Compliance Reports provide on-demand visibility of the access permissions associated with your enterprise records. These reports simplify the compliance auditing process for Sarbanes Oxley (SOX) and other regulations requiring access control monitoring. The user-defined reports can be exported and fed into automated compliance systems or sent directly to external auditors. This is a secure add-on feature to your Keeper license package. (See Admin Console 16.0.0 release notes or "Compliance Reports" section of the Enterprise Guide for more details on the feature.)

Note: Record types will automatically be activated when Compliance Reports is activated as a trial in the Admin Console, or purchased through sales. Record types may not be available yet for iOS and Android devices.

Record Types Controls (General Availability)

Record Types Admin Controls allow administrators to customize the use of record types for their enterprise. Keeper administrators with permission to manage record types, can create new custom record type templates and restrict the use of any record types by role and/or node. (See Admin Console 16.0 release notes or "Compliance Reports" section of the Enterprise Guide for more details on the feature.) To effectively turn off Record Types for your enterprise, create a default role at your enterprise root node and assign a record types enforcement policy that turns off all record types except "General", then assign all enterprise users to this default role.

New Reporting and Alerting Events (General Availability)

See release notes for Admin Console 16.0.0 for the list of new Advanced Reporting and Alerting events logged in support of the new features in this release.

Bug Fixes

  • EM-4974: Access permissions for records that are visible through "links" to other records will not be reflected in Compliance Reports. The compliance reports will show only record permissions where the record is shared via a direct share or through a shared folder. An example of this would be a Payment Card linked to a Bank Account record type.

  • EM-4979: Record Type records are not successfully transferred on second account transfer after a first successful account transfer.

  • EM-4969: When selecting a report criteria filter that includes a deleted node, the Admin Console fails and displays a blank screen.

  • EM-4973: No user warning when re-running reporting criteria that includes a user that is no longer associated with the selected node/s.

  • EM-4958: Not logging Compliance Reports “exported report” events to ARAM.

Known Issues

  • EM-5057: Records shared outside the enterprise to consumers will not show the consumers listed in the report. The records shared with consumers will be listed as "shared" in the report but the consumer user names and permissions will not be shown.

  • EM-5056: Some Folder and Record UIDs are not translating correctly when exporting CSV records files to Microsoft Excel.

  • EM-4884: Custom record type template changes are not automatically reflected in the Admin Console without a manual sync or administrator login.

  • EM-5041: User Reports that are exported before the Compliance Report is generated and saved, are not logged as ARAM events.

  • EM-5053: Custom URL fields in records are not captured in Compliance Reports.

Admin Console 16.0.0

Released to production on Oct 18, 2021

New Features

🇺🇸 Support for AWS GovCloud (FedRAMP)

Keeper is currently FedRAMP in-process and public sector entities can now establish their Keeper tenant in the GovCloud environment. Contact the public sector sales team at govsales@keepersecurity.com for more information.

US GovCloud Console

Record Types Admin Controls

Record Types Admin Controls allow administrators to customize the use of record types for their enterprise. Keeper administrators with permission to manage record types, can create new custom record type templates and restrict the use of any record types by role and/or node.

Record Types Admin Controls
Admin Permissions for Compliance Reports and Record Types

Compliance Reports

Compliance Reports provide on-demand visibility of the access permissions associated with your enterprise records. These reports simplify the compliance auditing process for Sarbanes Oxley (SOX) and other regulations requiring access control monitoring. The user-defined reports can be exported and fed into automated compliance systems or sent directly to external auditors. This is a secure add-on feature to your Keeper license package.

Compliance Reports
User Report
Compliance Export PDF

Security Model for Compliance Reports

To support Compliance Reports, certain non-secret fields of the Keeper vault records are encrypted with the Elliptic Curve Enterprise Public Key. Keeper Administrators are able to decrypt the Enterprise Private Key when they login to the Admin Console. Since the reports contain some non-credential encrypted record data, an administrator must have permission to run and view these reports. The encrypted record data is included in the report and can also be used as report filters. The encrypted record data includes:

  • Record Title

  • Record Type

  • URL

Zero-knowledge remains preserved because the encrypted data is decrypted on the Keeper Administrator Console using the Enterprise Private Key, restricted to administrators that have Compliance Reporting permission.

New Reporting Events

The Advanced Reporting & Alerts Module now contains several new event types to cover Compliance Reporting and Record Types.

New ARAM Events

Event

Category

Description

compliance_report_saved

compliance

Compliance report UID ${app_uid} saved by ${username}

compliance_report_downloaded

compliance

Compliance report UID ${app_uid} downloaded by ${username}

compliance_report_exported

compliance

Compliance report UID ${app_uid} exported by ${username}

compliance_report_deleted

compliance

Compliance report UID ${app_uid} deleted by ${username}

saved_criteria_saved

compliance

Compliance report criteria UID ${app_uid} saved by ${username}

saved_criteria_edited

compliance

Compliance report criteria UID ${app_uid} edited by ${username}

saved_criteria_deleted

compliance

Compliance report criteria UID ${app_uid} deleted by ${username}

record_type_created

policy

Admin ${username} created record type "${name}"

record_type_updated

policy

Admin ${username} updated record type "${name}"

record_type_deleted

policy

Admin ${username} deleted record type "${name}"

Bug Fixes

  • EM-4867: Renew button is not active on expired accounts

  • EM-4871: Node and device type attributes for ARAM not working

  • EM-4875: Deleted Users saved in ARAM Report Criteria result in white screen

  • EM-4878: Expired accounts cannot pay on the Administrator Login screen

  • EM-4904: Event types in ARAM reports erroneously displaying scroll bar

  • EM-4875: Deleted users saved to ARAM report results in white screen

  • EM-4899: Adding role to a user does not display until admin logs in or manually syncs

  • EM-4908: New calendar for a new ARAM user shows “January 1900” for the starting date

  • EM-4930: Not able to delete users from enterprise

  • EM-4944: User can change email address without a correct master password

  • EM-4953: ARAM BreachWatch events are not being listed correctly

  • EM-4971: Getting server failure when attempting to move a user to a new node

Known Issues to be fixed before General Availability

  • EM-4974: Access permissions for records that are visible through "links" to other records will not be reflected in Compliance Reports. The compliance reports will show only record permissions where the record is shared via a direct share or through a shared folder. An example of this would be a Payment Card linked to a Bank Account record type.

  • EM-4979: Record Type records are not successfully transferred on second account transfer after a first successful account transfer.

  • EM-4884: Console needs to show changes to custom record types without manual sync or log out / log in.

  • EM-4969: When selecting a report criteria filter that includes a deleted node, the Admin Console fails and displays a blank screen.

  • EM-4973: No user warning when re-running reporting criteria that includes a user that is no longer associated with the selected node/s.

  • EM-4958: Not logging Compliance Reports “exported report” events to ARAM.

Older

Releases notes older than last 10 releases

Older release note content is still available, but anything older than the last 10 updates is placed here.

Admin Console 15.3.3

Released on June 22, 2021

Features and Improvements

  • EM-4629: Added Role Enforcement to disable Windows Hello

  • EM-4550: Added clarification to Data Center chooser on registration

  • EM-4804: Node names not appearing in ARAM events for Created Node

  • EM-4786: New managed companies showing %NaN

  • EM-4511: ARAM Timeline report UI issues

  • EM-4435: Usernames are duplicated in ARAM filters

  • EM-4810: Improved UI of dashboard when logging in

  • EM-4720: New Role Policy to Automatically resend invites every X days

  • EM-4859: Console freezes if queued user approval contains user that was deleted

  • EM-4843: Inconsistent mouse hover treatment on Create Team link

Role Policy to Automatically Resend Email Invitations
  • EM-3409: Include Date and Time on the User Report

  • EM-4708: Prevent deletion of nodes that contain Managed Companies

Bug Fixes

  • EM-4811: MSP License Pool does not update on Quick Sync

  • EM-4808: Transfer Status does not update on Quick Sync

  • EM-4596: IP Blocked events not appearing in ARAM

  • EM-4515: Removing Record from Shared Folder not appearing in ARAM

  • EM-4731: ARAM alert webhook translations not correct

  • EM-4778: Export users on large data set fails

  • EM-4762: Searching for user not always showing the best match

  • EM-4380: Error logging in with Legacy Edge

  • EM-4836: Transfer Account fails silently on corrupted records

  • EM-4841: Last 24 hours timeline chart not showing properly

  • EM-4853: Isolated nodes are losing setting on logout and login

  • EM-4644: Security Audit Tab some users are invisible

Admin Console 15.3.0

Release ETA on May 20, 2021

New Features

Webhooks

Webhooks are user-defined HTTP requests that are triggered by an application and pushed into other applications.

Popular uses of Webhooks are the following:

  • Sending realtime notifications to Slack, Microsoft Teams or other messaging platforms

  • Integrating Keeper events into your custom software, hosted in the Cloud

  • Developing integrations into Keeper using 3rd party platforms

More Info available here: https://docs.keeper.io/enterprise-guide/webhooks

Improvements

  • Performance improvements for customers with a large user base (tested with over 200,000 users)

  • New Incremental and Full Sync capability.

  • Additional Real-Time pushes of incremental changes with push notifications (for example, when users are added/invited/created you don't need to click "Sync")

  • Display of Node Isolation setting within the user interface

  • New enforcement policy to disable Security Question & Answer (Account Recovery)

  • As a reminder, there is a new enforcement policy to disable HTTP Fill warnings on the Browser Extension. This is helpful for developers and internal websites that don't use SSL.

Bug Fixes

  • EM-4624: Selecting non-US country for alert phone number results in invalid phone number

  • EM-4584: Timeline Chart does not reflect changes when the various time ranges are selected

  • EM-4139: BreachWatch events in Timeline Chart are not visible

  • EM-3398: "Removed User from Team" and "Removed User from Role" events are missing from ARAM event types

  • EM-4361: White screen appears after adding user to a team

  • EM-4633: User receives error message when the default role check box is selected

  • EM-4635: The root node is named "root" rather than the organization name

  • EM-4637: Admins unable to view ARAM section of console

  • EM-4642: A white screen appears when selecting Managed Companies section of console

  • EM-4641: A crash occurs when searching for or clicking on a user from the Roles tab

  • EM-4647: A white screen appears when attempting to create a custom report in ARAM

  • EM-4643: The user's billing history is not appearing in the Subscriptions menu

Admin Console 15.0.5

Estimated Release Date: December 18, 2020

Improvements

  • EM-4424: Addition of a KeeperFill role enforcement policy that enforces all settings/features of the Browser Extension

Bug Fixes

  • EM-4556: Syslog push sends the wrong TLS setting to the server

  • EM-4559: Sending Keeper Push on a non-SSO account on console generates a reference error

  • EM-4562: 2FA duration enforcements are not enforced on clients

  • EM-4567: Admin gets a white screen when they receive a device approval request from a user they don't manage

  • EM-4569: Selecting "Deny" on device approval request generates an error in the inspector

  • EM-4570: Unable to create a trial when linking from an iframe in a 3rd party site

  • EM-4574: Change Master Password request fires twice

  • EM-4554: Opening console login page in new window when "stay logged in" is enabled, a blank console screen appears

  • EM-4544: Account_Recovery is displayed as a key value in ARAM event types

  • EM-4540: Account recovery dialogue displays incorrect error text

  • EM-4529: Admin's changed email is not displayed at login when "Stay logged in" is enabled

  • EM-4507: Master Password Expiration and Logout Timer enforcements are missing duration descriptions

Admin Console 15.0.4

Estimated Release Date November 4, 2020

Bug Fixes

  • EM-4390: Admin unable to delete Cloud SSO configuration instance

  • EM-4364: Logging into a console that contains requests in the approval queue generates an error message

  • EM-4460: Reloading the "Create Trial" page does not allow the user to enter an email address

  • EM-4456: Key value is displayed for the "Disable in-app onboarding" enforcement policy event in ARAM

  • EM-4455: Key value is displayed for the "Restrict persistent login" enforcement policy event in ARAM

  • EM-4454: Key value is displayed for the "Restrict commander access" enforcement policy event in ARAM

  • EM-4451: Admins are unable to edit an existing custom email invitation

  • EM-4450: No error message is presented to the Admin in their attempt to remove themselves from the Keeper Admin role

  • EM-4263: Inviting a reserved domain user triggers an incorrect error message

  • EM-4423: User receives no feedback on team keys they can't retrieve (due to legacy issues)

  • EM-4469: After turning 2FA off, the setting appears to remain on until the Admin logs out/in

  • EM-4490: "Pending Transfer Acceptance" status is not displayed when a user is added to the transfer role

  • EM-4479: Reset security question tool tip unexpectedly closes when the user attempts to select the presented link

  • EM-4476: Key value is displayed for the "out of seats" event in ARAM

  • EM-4501: Login with Yubikey generates persistent "Touch Security Key" dialog and generates error message

  • EM-4502: User searches for roles in the "User Details" screen are case sensitive

  • EM-4497: Admins are unable to select user details for users that are in an invited/blocked state

  • EM-4506: Cache race condition causes users that are added/removed from a team to fall out of sync

  • EM-4508: A white screen containing errors is displayed when an user selects toggle for the auto logout timer enforcement policy

Admin Console 15.0.3

Release ETA October 16, 2020

Features and Improvements

  • EM-4148: Search for Roles Feature - Admins now have the ability to search for a role within the "Add User" dialogue by entering a search string to quickly locate and add a user to a desired role. This is particularly helpful for customers that have many roles and their workflow requires adding one or more roles to a single user.

  • EM-4471: Support for SAML 2.0 IsPassive option in Cloud SSO

Bug Fixes

  • EM-4385: Error message fails to appear when Admin attempts to configure Cloud SSO in the root node

  • EM-4378: User is logged out when submitting empty text field(s) in attempt to reset their security question or change their email

  • EM-4377: Eyeball icon fails to reveal password in Reset Master Password screen

  • EM-4284: RSA SecurID screen notifies the user a text message has been sent rather than requesting the 2FA code

  • EM-3880: A 400 error is generated for Save_summary_security_report when a user attempts to login to MC from MSP

  • EM-4054: Incorrect error message appears when Admin attempts to move a parent node into a child node

  • EM-4444: User unable to reset their security question when 2FA is enabled

  • EM-4462: User is unable to close backup code screen upon setting up SMS method for 2FA

  • EM-4484: White screen and error in inspector appear when user toggles on the logout timer role enforcement policy

  • EM-4413: Improved web socket handling

  • EM-4421: "Stay Logged In" language and feature is reversed

  • EM-4416: No submit button when creating business trial

  • EM-4387: Translations missing on SSO Connect view screens

  • EM-3876: Share event type in ARAM has duplicate name

  • EM-3820: Emails with slash "/" not receiving email invite

  • EM-3701: Email is saved even when "remember email" is unchecked

  • EM-4436: No security audit data in admin console for new Managed Company

  • EM-4452: Commander SDK platform not enabled by default (reversed)

  • EM-4465: Login with Yubikey fails on Firefox browser

Known Issues

The next release, v15.0.4 will contain the following fixes:

  • EM-4405: SSO Login with Edge issues

  • EM-4380: Login with Legacy Edge issues

Admin Console 15.0.2

September 2, 2020

Bug Fixes

EM-4459: Users unable to create Business or MSP trial in Microsoft Edge browser; screen spins and "uncaught (in promise) DomException" error is generated

Admin Console 15.0.1

Released September 1, 2020

Enhancements & Benefits

  • EM-4446: "Deny" button has been added to the Device Approval Screen

  • EM-4398: Addition of persistent session enforcement policy

  • EM-4394: Addition of disable onboarding enforcement policy

  • EM-4365: Support for new methods of Device Approval (Keeper Push, Admin Approval)

  • EM-4206: Addition of session persistence setting, allowing Admin to stay logged into Keeper when they close their browser or restart their computer

Bug Fixes

  • EM-4427: Entering characters in the IP address(es) allowed field causes a crash and generates errors

  • EM-4419: DUO push fails on "Forgot Password" flow

  • EM-4418: User receives error attempting the "Forgot Password" flow after entering new password

  • EM-4328: White screen appears upon entering approval queue after deleting last user approval request from list

  • EM-4232: During the account recovery flow, the user's cursor defaults to the second field of the new password screen.

  • Various design errors and inconsistencies

Admin Console 15.0.0

Released September 3, 2020

Features & Benefits

  • Keeper SSO Connect™ Cloud leverages Keeper’s zero-knowledge security architecture to securely and seamlessly authenticate users into their Keeper Vault and dynamically provision user vaults to the platform. Keeper supports all popular SSO IdP platforms such as Okta, Microsoft Azure, Google G Suite, Centrify, OneLogin, Ping Identity, and more. This service does not require any on-premises or customer cloud-hosted services and there are no Master Passwords. Configuration is done directly between the IdP and Keeper's Admin Console. More information available here: https://docs.keeper.io/sso-connect-cloud/

  • Login V3 General Availability (GA) More information available here: https://docs.keeper.io/enterprise-guide/login-api-v3

Bug Fixes

  • EM-4360: Device approval events in ARAM reports are displayed as key values

  • EM-4352: SAML Debug Log is incorrectly sorted from oldest to newest

  • EM-4341: User unable to change Cloud SSO service endpoints

  • Various design inconsistencies

Admin Console 14.5.0

Released June 10, 2020

Features & Benefits

  • Privacy Screen - Admins now have the ability to control the viewing (unmasking) of passwords based on a specified domain. This policy is enforceable by the Admin for individual domains within each of their Generated Password Complexity settings by enabling "Apply Privacy Screen".

  • Master Password Re-entry Enforcement - This role enforcement allows Admins to require their users to re-enter their Master Password in order to unmask or copy a password. Once unmasked, the password will be re-masked after 30 seconds have passed.

  • Sharing & Uploading Enforcement Policy - This role enforcement policy allows Admins to prevent their users from importing records from Web App and Desktop App.

  • Auto-Approval of Teams in the Admin Console - Rather than requiring a manual approval from within the approval queue, queued teams (via SCIM and Bridge) are now automatically approved. Additionally, active users will automatically be added to their relevant teams.

Bug Fixes

  • Fixed: Managed Companies are not being added to the intended node.

  • Fixed: Restrict import enforcement events are displayed as a key value in ARAM.

  • Fixed: There are no available attributes for the user to select from the dropdown menu in the SCD Provisioning dialog.

  • Fixed: Error message received when an Admin attempts to move a Managed Company to another sub node.

  • Fixed: Various design issues.

Admin Console 14.4.2

Released May 20, 2020

Benefits & Enhancements

  • Saving Enforcement Policies - This update includes the removal of the "Save" button from the Enforcement Policies screen. Any changes the Admin makes to the Enforcement Policy Settings, will now save automatically as the changes are being made.

Bug Fixes

  • Fixed: An error message is generated when an Admin attempts to switch the toggle on/off for "Logout Timer" Enforcement Policies.

  • Fixed: An error message is generated when an Admin attempts to switch the toggle on/off for "Purging Deleted Records" Enforcement Policies.

  • Fixed: Some enforcements when selected or changed, display key values.

  • Fixed: Adding a user to a pending transfer role fails to update the user's status until a manual sync is initiated.

Admin Console 14.4.1

Released May 15, 2020

Bug Fixes

  • Fixed: The scrollbar is missing when 50 or 100 users are selected in the SCD Provisioning window.

  • Fixed: Moving a user from the root node to a sub node causes the sub node user list to appear empty.

  • Fixed: Various design and alignment issues.

Admin Console 14.4.0

Released May 5, 2020

Features & Enhancements

  • Team-to-Role Mapping - This release introduces team-to-role mapping, a major improvement to the way Admins manage role-based access control policies (RBAC) across their organizations. This allows Admins to use their existing identity provider to assign users directly into teams that can be assigned custom roles. Furthermore, a user who is a member of a team assigned to a role, will assume the enforcement of that given role. This new feature will not only increase efficiency when managing role enforcements, but improve policy consistency and reduce the occurrence of errors.

  • Subfolders Included in Vault Transfers - A transferred account will be replicated in its structure and content and will now include subfolders. All data will be transferred to the recipient and housed in a dedicated transfer folder, named to match the original owner's email address, and will include all transferred records, folders, and subfolders.

  • Improved UI - Admin Console provides improved UI support for small screen laptops and tablet devices.

Bug Fixes

  • Fixed: A "Request Failed" error appears when a Admin user's session times out.

  • Fixed: SCD Provisioning user dialogue does not display the correct user count when all users are selected.

  • Fixed: A secondary prompt briefly opens and closes after a user closes out of the "Transfer Account" prompt.

  • Fixed: The "Timeline Chart" report in ARAM displays all available events rather than defaulting to the relevant events specific to that report.

  • Fixed: Various spacing and alignment issues.

Admin Console 14.3.5

Released March 12, 2020

Enhancements & Benefits

  • KeeperFill Browser Extension Enforcement Update - Admins now have the ability to prevent their users from enabling the Auto Submit and Prompt to Fill features in the KeeperFill Browser Extension.

  • Two-Factor Authentication Enforcement Update - Admins now have the ability to disable 2FA for their users without having to contact Keeper support.

Bug Fixes

  • Fixed: The "accept" button is unresponsive when an Admin attempts to accept a vault transfer within the console (the user is still able to accept the transfer from their vault).

  • Fixed: An error message is received when a user attempts to resend a code for SMS 2FA (Two-factor Authentication).

  • Fixed: Users are unable to modify the name of the MSP "license purchaser" role.

  • Fixed: When an Admin sets the logout timer enforcement setting for web apps to 180 minutes, users are only able to set their logout timers to a maximum of 2 minutes.

Admin Console 14.3.4

Released February 28, 2020

Enhancements & Benefits

Edit User Module Enhancement - Previously, roles and teams that were removed via the edit user module, were unable to be re-added without saving and re-opening the module. An enhancement to the module has provided the ability for Admins to easily re-add roles and teams if removed by mistake, for example.

Bug Fixes

  • Fixed: Although users are correctly prompted at login for their security key, active keys are not appearing in the security key section of the console after user logs out and back in again.

  • Fixed: Teams and users are not consistently displayed across categories, causing the inability to add teams from the users section.

  • Fixed: Creating a new role that has administrative permissions (that includes transfer), prevents users from being added to that role.

  • Fixed: The option to unlock a user's account is not available once it has been locked from the edit user module.

  • Fixed: Various errors in design and visual prompts.

Admin Console 14.3.3

Released February 13, 2020

Enhancements & Benefits

  • Enterprise Data Removed from Application State - Large enterprises that were previously experiencing slow functionality when making changes (primarily in the Admin section of the Console) will now experience faster response time due to the separation of enterprise data from the user interface state.

  • LogRhythm SIEM Provider Update - A high resolution image update was created for LogRhythm, a SIEM (Security Information and Event Management) provider.

Bug Fixes

  • Fixed: The Managing Node drop-down menu within Managed companies is not displaying all available nodes.

  • Fixed: Current 2FA (Two-Factor Authentication) status is not displayed as expected within the Console Settings.

  • Fixed: The license history for Managed Companies is not correctly calculating net changes.

  • Fixed: Admin receives error message or unresponsiveness when attempting to delete or rename nodes within the Console.

  • Fixed: Error message does not present when an SSO user attempts forgotten password flow.

Admin Console 14.3.2

Released January 21, 2020

Benefits & Enhancements

  • Support for LogRhythm SIEM Provider - This release supports connectivity to LogRhythm, a SIEM (Security Information and Event Management) provider.

  • Full Node Structure for MSPs - The limitations for node structure creation have been removed, allowing for full node structure and provisioning methods as well as the creation of Managed Companies within sub-nodes.

Bug Fixes

  • Fixed: When an Administrator creates a new role, the name of that role cannot be edited.

  • Fixed: An error message is displayed as a key value when the SCIM (System for Cross-domain Identity Management) provisioning method is added to a node (other than the root node) when no values are entered by the user.

  • Fixed: Various visual issues, including key values incorrectly being displayed as errors.

  • Fixed: Selecting "Manage Companies (MSP)" is not saved when creating a new role and assigning user permissions.

  • Fixed: When a user logs in with Duo 2FA and selects "Don't ask for 30 days" they are incorrectly prompted again for Duo 2FA at next login.

  • Fixed: The settings for platform restrictions are not immediately reflected, requiring user to log out and back into the console to view changes.

  • Fixed: When selected as a secure add-on, the free trial for KeeperChat freezes the Console requiring the user to reload their browser.

  • Fixed: 2FA remains toggled on in security settings after previously being toggled off.

  • Fixed: The "Export" button within the Security Audit tab of the Admin Console does not work (Firefox).

  • Fixed: Various design issues, such as alignment and overlapping.

Admin Console 14.3.1

Released October 31, 2019

Bug Fixes

  • Fixed: Inability to add users to the administrative role after clearing cache or hard refreshing browser.

  • Fixed: User unable to remove a managed company that is in a "paused" state because "Remove" button is inactive.

  • Fixed: MSP administrator unable to log into Managed Company Console after setting-up 2FA Google Authenticator or SMS.

Admin Console 14.3.0

Released October 29, 2019

Benefits & Enhancements

  • Support for MSP Deployments - Seamless log in for MSP admins to a Managed Company.

  • Hyperlink Update - "Schedule a Demo" hyperlink for MSP users has been updated to Calendly.

  • Team Management by Admin - Admins are now able to manage existing teams (add/remove users) without being assigned to that team.

Bug Fixes

  • Fixed: Various buttons within Managed Companies and Admin Tabs are not working correctly.

  • Fixed: The advanced PBKDF2 Iterations setting should default to 100,000 instead of 10,000.

  • Fixed: An issue causing the Managed License Pool incorrectly track the removal of licenses.

  • Fixed: User is unable to activate and use Yubikey as expected within the Console.

  • Fixed: Infinite loading spinner appears when returning from DUO authentication page; user forced to refresh or close Console page.

  • Fixed: Various design inconsistencies and errors.

Admin Console 14.2.6

Released September 21, 2019

Bug Fixes

  • Fixed: Custom email content disappears after creation upon navigating in and out of the setting as well as from the "Edit" Screen.

  • Fixed: "Teams" rather than "User" appear for approval in the approval queue.

  • Fixed: No change takes place when user attempts to reset their security question (IE Browser)

Admin Console 14.2.5

Released September 19, 2019

Bug Fixes

  • Fixed: Broken Breachwatch and Security Audit screens within the user interface.

Admin Console 14.2.4

Released September 18, 2019

Benefits & Enhancements

  • Hyperlink Update - "Schedule a Demo" hyperlink has been updated from Calendly to choice of: On Demand, Live Weekly, and Customized demo options.

Bug Fixes:

  • Fixed: Login page is performing a valid email check on every keystroke instead of when user selects the "Login" button.

  • Fixed: A checkout token is not created when user logs into an expired account and attempts to renew their subscription.

  • Fixed: Various display and design issues.

Admin Console 14.2.3

Released on August 12, 2019

Features & Benefits

A full user status report can be downloaded from the Admin Console Dashboard view. To download the report, click on (...) then "Download"

Download User Status Report

The report is a .csv file that contains the following columns:

  1. Email

  2. Name

  3. Active/Invited Status ("active" or "invited")

  4. Locked/Disabled Status ("locked")

  5. Blocked/Pending Transfer ("blocked")

  6. Last Login Date

  7. Node Tree

  8. Roles (pipe-delimited)

  9. Teams (pipe-delimited)

User Status Report

Bug Fixes

  • Unable to add users to roles from certain screens. Fixed.

  • Unable to delete company logo. Fixed.

  • Filtering on user status does not work. Fixed.

  • Various bugs in team management.

  • Export button in Timeline charts not working. Fixed.

  • White screen experienced when moving users between nodes and logging in.

Admin Console 14.2.0

Released on July 25, 2019

This is a major feature update and bug fix release.

Features & Benefits

  • Password Generator Enforcement policy You can now specify the password generator complexity policy on a per-domain basis, or using wildcards can specify a larger matching pattern against domain names. This role enforcement feature has been added to the Vault Features screen.

Generated Password Complexity
  • Ability to specify the time zone when reporting alerts are sent via email and text message.

  • Added Azure Monitor Log Analytics and Generic Syslog to the list of supported External Sync targets.

New SIEM Integration
  • Improved checkout flow from Admin Console to payment page via tokenization that does not require additional email validation.

Bug Fixes

  • F5 SSO Login issues on EU account in Safari, Admin accounts

  • Provisioning methods not being removed after deletion until logout/login

  • Display names under individual reports not linking to user detail

  • Selecting the "Settings" button causes errors in the console log

  • Add User dialog from Roles hangs the browser

  • YubiKey not prompted and defaults to backup 2FA method

  • Firefox setup of YubiKey not working

  • Change email address feature not sending verification code

  • Editing user results in blank screen

  • Last email address used is showing up in login after logging out

  • Resolved issues adding members to teams from certain views

Admin Console 14.1.2

Released on July 1, 2019

This is a bug fix release focused on the BreachWatch business 14.1.0 release.

Bug Fixes

  • Visual UI optimizations

  • Improved loading speed of initial login on new device

  • Internet Explorer UI issues

  • Accepting Vault Transfer prompt results in error

  • Duo Push errors on login

  • Approval Queue UI issues

  • Clicking on tabs runs a data sync to improve responsiveness to new data

  • Localizations in German

Features

  • New Keeper logo, branding, fonts and colors

Admin Console 14.1.0

Released June 20, 2019

This is a major feature update for BreachWatch Business.

Features & Benefits

  • BreachWatch Business V1 Launch

  • New Dashboard View

  • Optimized Node Tree navigation for customers with a large number of nodes

  • Incorporation of BreachWatch events in Advanced Reporting & Alerts Module

  • BreachWatch detail screens

  • Refactor of Security Audit screen to consolidate and simplify the UI

  • Billing support for BreachWatch Business

  • New Approval Queue screen incorporated into left navigation

  • Additional BreachWatch-related enforcement policies

  • Improved Search UI along top header

For detailed BreachWatch related updates visit the below links:

LogoBreachWatch (Dark Web)Enterprise Guide
LogoBreachWatch: Now Available for Business & Enterprise Customers - Keeper Security Blog - Cybersecurity News & Product UpdatesKeeper Security Blog - Cybersecurity News & Product Updates

Admin Console 14.0.3

Released April 22, 2019

Bug Fixes

  • Unable to login as Sub-node admin

  • Blank page when adding a role

  • App crashes on logout timer settings changes

Admin Console 14.0.2

Release date April 17, 2019

This release is focused on bug fixes and performance improvements.

Issues Resolved

  • Search the console within Internet Explorer

  • Audit & Reporting visual issues

  • Inviting users from another enterprise account caused confusion

  • Reduce the number of Audit Event alerts on multi-record operations

  • German translations missing in several screens

  • Subnode beneath the root node is being highlighted by default when logging in

Admin Console 14.0.1

Release on March 27, 2019

This release is focused on bug fixes and performance improvements.

Issues Resolved

  • Purchase issues with Advanced Reporting & Alerts Module

  • YubiKey login stores the 2FA token longer than the enforcement policy

  • Email invitation formatting

  • Audit report events with backslashes showing in event name

  • Duo Security login issues related to storage of 2FA device token

  • Formatting of Audit and Reporting display

  • Cascade Node Permission error

  • Searching within sub-node administrators

  • Timeline chart display issues

  • Highlight text color more readable

  • Localization issues

  • Security Score calculation issues

Admin Console 14.0

Release date: March 28, 2019

Features & Benefits

  • Enable/disable offline mode, now with web browser support (Chrome, Firefox, Safari, Edge)

  • Enable/Disable use of a Master Password with Single Sign On for use both online and offline.

  • New enhanced search capability

  • Security updates (additional encryption layer) for v14 Backend API

Enhanced Search
SSO Master Password Feature

Bug Fixes

  • Added event tracking for "Activated Email Provisioning"

  • Visual Improvements

  • IBM QRadar integration bug fixes

  • Various minor UI bug fixes

  • User redirect issues resolved with Google SSO Admin

  • Throttled user login with SSO does not generate error message

  • SMS setup in 2FA did not display error when entering the wrong code

  • Page crashes clicking on certain Alert screens

  • 2FA token not retained on the Admin Console when "prompt every time" is enforced

What's Next

BreachWatch for Business and a new enhanced Dashboard is coming in the next release (14.1.0) of the Admin Console

Admin Console 13.3

February 28, 2019

Reporting & Alerts Module

The all new Reporting & Alerts module is a powerful Add On which provides customized event-based reporting and auditing capabilities.

Enhancements & Benefits

  • Major new functionality is provided in this release via the optional Advanced Reporting & Alerts Module.

    • Based on 75+ events generated from Keeper client devices and activities utilizing the Keeper backend

    • Maintains strict Zero-Knowledge architecture, no reveal of record information possible to administrators

    • Offline events are buffered on client then uploaded when reconnected

  • Events Timeline

    • Displays Top 5 events (those with highest event counts) during the period

    • Period selectable between Last 30 Days, 7 Days, or 24 Hours.

    • Shows % of total for each event

    • Customizable to show different events (other than Top 5)

    • Mouseovers to show each date

  • Reporting Engine

    • Basic report for Recent Activity includes all events

    • Advanced allows customizing and saving reports

    • Wide variety of events types & attributes to focus views

    • Customizable column headings

    • Exportable log data to SIEM, Syslog, spreadsheets, etc.

  • Alerts

    • Choose from wide array of event types and attributes via filters

    • Send alerts via email or SMS text

    • Control frequency of alerts with multiple types of settings

  • 3rd Party Secure Information & Event Management support via External Logging

    • External logging of all events

    • Simple set up for Splunk, Sumo, Amazon S3, IBM QRadar

  • All reported events are also available from the Keeper Commander SDK

Reporting available via Reporting & Alerts Tab
Landing screen for module shows Top 5 Events Highlights chart
Saved Report list
Reports customizable via filtering of many criteria
Control how frequently you are notified based on time or # of event occurrences
Alert recipient via either email or SMS text message (optional)
Alert summary and toggle control
List all events associated with an Alert
3rd Party SIEM Options

Known Limitations

  • No limit on events logged

  • Report viewer limited to showing up to 1000 events at a time (10 pages of 100 events)

  • Maximum 100 SMS alerts per day (per enterprise)

    • No limit on Email alerts

  • QRadar support not available yet

Coming Soon

Admin Console 13.2

Released on February 7, 2019

Enhancements & Benefits

  • Improved mobile / tablet support

  • Enterprise licensing flows and subscription management

  • Left-hand navigation

  • Major performance improvements to Recent Activity backend event tracking

  • Preparation for upcoming Advanced Reporting & Alert module

Known Limitations

  • The "Recent Activity" screen is limited to 16 event types, and will only retrieve the most recent 1,000 events from the backend system. Please use Keeper Commander API for full event logging historical data and integration into SIEM systems.

Coming Soon

  • Admin Console version 13.3 contains a major advancement of the event reporting capabilities in Keeper Enterprise and will be available for beta evaluation on February 15, 2019 and full launch on February 25, 2019. Please contact your Keeper sales representative for early access.

Admin Console 13.1

Release date: January 17, 2019.

Enhancements & Benefits

This release contains several new role enforcement policies, visual improvements to the role enforcement policy section, additional refinements for existing role policies, and bug fixes to address known customer issues.

Custom Logout Timers

Previously, logout timer enforcements were limited to certain intervals between 1 minute and 24 hours. Now, you can customize the value of the logout timer in increments of minutes. To enforce a logout timer, turn the switch to the ON position and then specify the logout timer setting as seen below.

Note, "Disable email invitations" enforcement policy was also moved into this Account Settings role enforcement policy screen.

Platform Restrictions

By default, access is granted on all role enforcement policies. We have now added KeeperChat platform restriction policies. You may restrict the use of KeeperChat on Desktop and Mobile devices.

Vault Feature Policies

We have added a series of enforcement policies related to features within the Keeper Vault that appear in the "Vault Features" screen. The new policies added are the following:

  1. Prevent users from creating folders

  2. Prevent users from creating Identity and Payment records

  3. Mask custom fields

  4. Mask notes

  5. Mask passwords

  6. Day(s) before records can be cleared permanently

  7. Day(s) before deleted records automatically purge

The screenshot of these policies can be seen below.

Notes:

  • When masking is enforced on custom fields, notes and passwords, this has the effect of replacing all of the content on the screen with dots as seen below. Clicking on the eyeball icon will display and hide the content within the field.

  • "Purge Deleted Records" enforcements prevents a user from deleting items in their vault and then immediately purging their deleted records permanently.

Here's an example of a record showing masked password, custom field and notes:

Sharing & Uploading Policies

A new role enforcement policy called "Prevent sharing records with file attachments" has been added. By default, this ability is permitted.

KeeperFill Restrictions

There is now a new screen called "KeeperFill" which controls the behavior of the KeeperFill browser extension for Chrome, Firefox, Safari, Edge and IE.

"KeeperFill disabled for specified websites" is a policy which will completely disable the KeeperFill browser extension on sites which match the list provided. You can add any number of sites to the list of disabled websites, and you can also include wildcard characters. This policy was created to address some websites or internal applications that are not friendly to browser extensions, or which impact the performance of the application.

Master Password Expiration

Similar to the improvements on logout timer settings, the "Master Password Expiration" policy can now be configured with a customizable number of days, instead of selecting from a pre-defined list.

Bug Fixes and Performance Updates

  • Fixed issue where users can't login to Admin Console with expired account transfer consent status

  • Sorting issues on several screens

  • RSA and Duo 2FA related issues

  • Recent Activity visual date issues

  • Fixed missing localization strings in certain languages

Known Limitations

This release will initially be supported only by these Keeper clients:

  • Browser Extensions

    • 12.27 (Chrome, Safari, Edge, Firefox)

    • 12.30 (Chrome, Safari, Edge, Firefox, Internet Explorer)

  • Keeper Web Vault

Coming soon...

All role enforcement policies will be fully supported on the following clients in upcoming releases:

  • iOS 14.2

  • Android

  • Surface

  • Microsoft Desktop application