Latest Updates
We have upgraded all users from v14 to v15.0.4 KeeperFill browser extension.
New Features & Benefits of Keeper v15 Browser Extension:
Support for "Stay Logged In" setting to keep you logged in between browser restarts
Resolved UI issues with multiple monitors
Compatible with Keeper SSO Connect Cloud
Compatible with Keeper Push device approvals
Increased security and privacy protection
Implementation of Keeper V3 API with Elliptic Curve Cryptography (more info at https://docs.keeper.io/enterprise-guide/login-api)
Known Issues:
Ensure you do not have more than one Keeper extension installed. Keeper has 3 extensions published in the Google Chrome store, so it's possible to have multiple installed. This causes problems logging in and using the product, so please ensure only one extension is active!
Customers hosted in the Keeper EU Data Center may need to select "EU" from the user interface drop-down, one time, when using this version the first time.
Custom Field URL matching does not work if the custom field value contains a subdomain. To correct any URL matching on custom fields, remove the subdomain (e.g. accounts.t-mobile.com should be replaced with t-mobile.com).
To install the latest iOS update, search for Keeper on the App Store.
iOS Update Notes
(1) If your Payment Cards don't appear, go to Account > Sync > Sync Now. If payment cards still do not appear, contact Keeper Support. (2) If you transfer from an old to a new iPhone via iCloud Backup, you may need to reset your Keeper app. On the login screen of Keeper iOS 15.0.2 tap on the "Reset Keeper" option at the bottom of the screen. This will not delete data stored in the Keeper Cloud.
To install Keeper v15, search for Keeper on Google Play and install the update.
Keeper Web Vault, Desktop App and Browser Extensions have been updated with the "Stay Logged In" feature for all customers.
To activate this feature open your browser extension > settings > Stay Logged In and turn the setting "ON". If it's already on, you may want to turn the setting OFF and ON. Then, logout and login to the browser extension.
Simply download the new extension from: https://keepersecurity.com/download
Note: Ensure only one Keeper extension is installed on your browser.
We have released v15.0.13 of Web Vault and Desktop App. Highlights of this release:
"Stay Logged In" feature now available on Web Vault, Desktop App and Console Note: This feature is available for all users, can be disabled by the Keeper Admin
KeeperFill for Apps now compatible with ConnectWise Control on Windows
KeeperFill for Apps window is now moveable horizontally
KeeperFill for Apps works with keyboard navigation
Hitting 'escape' backs out of the window
Login API V3 https://docs.keeper.io/enterprise-guide/login-api
Keeper SSO Connect Cloud https://docs.keeper.io/sso-connect-cloud/
Keeper Enterprise Guide https://docs.keeper.io/enterprise-guide/
Keeper Blog https://www.keepersecurity.com/blog
Keeper provides several systems for staying up to date with changes.
Please join Keeper's Beta Slack Channel using this invitation link
Realtime system status is available at: https://statuspage.keeper.io/
If you require assistance, please open a ticket:
Enterprise customers please select "Business" or "MSP"
If this is an urgent issue, click on the "This is an emergency..." checkbox
