Sharing Connections

Creating on-demand, shared and collaborative remote connections in Keeper Connection Manager

Overview

Keeper Connection Manager supports on-demand, shared, and collaborative access to sessions through a simple, shareable URL. This enables teams to easily grant access to server or application sessions—even to users without a Keeper Connection Manager account.

Key use cases include:

• Training or remote assistance with monitored access to a server or web app

• Collaborative sessions with multiple users in view-only or full-control mode

• Granting temporary access without consuming a user license

To enable this feature:

1. Create a Sharing Profile on the desired connection

2. Generate and distribute a Share URL

Create a Sharing Profile

The first step to connection sharing is to create a Sharing Profile. This needs to be made for each connection that will be shared.

To create a sharing profile, head to the "Connection" tab of the Settings menu and click the arrow next to the connection you would like to add a sharing profile to.

You will see a list of all the sharing profiles created for this connection, click "New Sharing Profile" to create a new profile, or click an existing sharing profile to edit it.

Create new sharing profiles from the connections settings

The Sharing Profile form will open. Fill in the name and options to configure the sharing profile.

Sharing Profile

Click "Save" to create the sharing profile.

When editing an existing profile, you also have the options to delete or clone the profile.

Generate and distribute a Share URL

To initiate a connection share, from within a connection session first open the connection menu using Ctrl+Shift+Win (Ctrl+Shift+Cmd for Mac). When at least one sharing profile exists for the connection, the "Sharing" menu will appear next to the user's name.

Sharing Menu in Connection

Click "Sharing" to see a list of the sharing profiles for this connection.

Select a sharing profile

Select which profile to use and click it to create a sharing URL which can be shared to give anyone access to this connection session.

When someone without an account in this Keeper Connection Manager system connections to the session, they will have full access to the connection (unless "Read Only" was selected in the sharing profile settings) however they will not have a user menu, or sharing menu.

The connection menu for someone without an account

Join & Leave Notifications for Shared Connections

When joining a shared connection via a share link or the “Active Sessions” tab of the admin/settings area, the original user of that connection will now receive a notification in the upper-right corner of the connection view showing that a user has joined:

Notification of user 'guacadmin' joining the connection

If the user that joined was authenticated with KCM at the time, the original user will also be able to see that user’s username. A similar notification will appear whenever a user leaves the connection.

An indicator showing the number of other users currently sharing the connection will remain visible to the original user for as long as there are other users on the connection. If the user hovers the mouse over the indicator, a tooltip appears showing the usernames of all other users and how many concurrent connections they have to the current shared connection:

Tooltip showing usernames of all other users

If the user sharing the session has no associated username (common for share links), the user appears as “Anonymous”:

Notification of an anonymous user joining the connection