# Android ### Downloads Keeper for Android is available at the [Keeper download page](https://www.keepersecurity.com/download.html?t=m). *** ### User Guides The Android user guide is [located here](/user-guides/android.md) with additional info about autofill and passkey setup [here](/user-guides/autofill-setup-for-android.md). *** ### Syncing Errors If you are receiving an error on your mobile app, please make sure to update to the latest version. After you update, we recommend performing a Full Sync by clicking on **Sync** > **Sync Now**. This tends to resolve any searching or record-related issues. *** ### Syncing, Updates and Device Approvals If adding a password on your desktop doesn't automatically sync down your Android device, ensure that push notifications are enabled. Android apps use push notifications for functionality such as: * Realtime sync * Device approvals * Sharing notifications Please ensure that push notifications are enabled for Keeper from your device's settings menu. Also, "Do Not Disturb" mode will prevent certain notifications from appearing. *** ### Samsung Autofill Selection Not Showing Some customers are unable to select Keeper from the Samsung provider list when activating KeeperFill. **If Keeper does not show up, please open your device settings and search for "Passwords" then select Keeper under "Passwords, passkeys and autofill".** *** ### Other Android Issues Having issues on iOS or Android? You may need to simply clear the cache on your device and reset the app settings. But before you do that, please make sure your data is fully available on the Keeper Web Vault or Desktop App. {% hint style="warning" %} Before resetting your mobile app, make sure you can first access Keeper on the [Web Vault](https://keepersecurity.com/vault) or [Desktop App](https://www.keepersecurity.com/download.html?t=d) and ensure that all of your data is appearing. {% endhint %} * Go to your device Settings icon, and then tap on the Applications menu. Scroll down until you see the Keeper icon and tap on it. Click on the Clear Data button, and then click OK. The next time you load Keeper, it will be reset to its original settings. Another way is to press-and-hold on the Keeper icon, then open the application info and clear the data. * Re-install Keeper from Google Play on your device * Launch Keeper and Login to your account. You will be asked to approve the device during the login process. *** ### Upload Limits Keeper supports the following upload limits for the Android mobile application: * Android: Up to 5 GB *** ### Feature Requests We love hearing from Android customers. Send your feature requests to: . *** ### Join our Slack Workspace [Join our Slack Workspace](/release-notes/keeper-security/troubleshooting/join-the-slack-workspace.md) to post questions, feedback or receive new beta versions. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.keeper.io/release-notes/keeper-security/troubleshooting/android.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.