Android

Quick start guides for Android Phones and Tablets

Keeper Master Password

To create a Keeper account, you need to provide your email address and select a Master Password. The Master Password is the only password you need to remember. We recommend choosing a strong Master Password. The longer and more random the string of characters you use, the better..

Do not forget your Master Password. If you are using Keeper on more than one device, you will need to login to the device with your email address and Master Password.

Enterprise users who login with SSO do not require selection of a Master Password.

Enterprise SSO Login

If you are an Enterprise customer using SSO Login, tap on "Enterprise SSO Login" and then type your Enterprise Domain provided by your Keeper administrator.

Creating Records

To create a new record, tap on the "+" Create Button. Keeper also has an import feature to quickly add passwords to your vault from our Web Vault and Desktop App.

All information is encrypted on your device using 256-bit AES ciphers. Your information is safe and secure.

New User Experience

When you first login to your vault, Keeper will walk you though the process of creating your first password record and highlight several features of the app. Keeper will then give you the opportunity to import passwords from your computer and web browsers. If you're not near a computer, you can perform the import at a later time.

After tapping on I'm at my computer, Keeper will tell you to navigate to keepersecurity.com/setup on your computer. Follow the instructions on your computer to continue the import process. Click here for instructions on Web Vault Import.

Creating Folders & SubFolders

To create a folder, tap on "+" Create Button and select Create New Folder. To create a SubFolder, navigate to the parent folder, then tap on "+" Create Button and select Create New Folder.

Dynamic Search

Keeper's Dynamic Search feature dynamically displays relevant records as you type. Searching works across all of the fields within your Keeper records.

Dynamic Search

Moving & Shortcuts

Multiple Records and folders can be moved, or have shortcuts created. Shortcuts are like alias files that can exist in two or more places, that when edited, change together. To select a folder or record or multiples there of, long press on the icon of the record or folder.

Select a button to perform a move or shortcut.

  • Shortcut will ask to create shortcut to existing folders or create a new one. Navigate to another folder, tap Create Folder, or Create Shortcut to complete the task.

  • Move to new folder will ask for a new folder name. Enter a new folder name tap Save.

  • Move to existing folder will display folders to move to, tap one to make your selection, then tap Move to complete the task.

  • Trash will move the folder or record to the Trash in Deleted Records.

A move of a record can be done in the Record View. In the Overflow menu, tap on Move to start the process.

Filter Records

Filter records by All, Shared, Recent, and Favorite.

Password Generator

Keeper's Password Generator enables you to instantly create maximum-strength, random passwords that can be placed into any field of your Keeper record. To use Keeper's Password Generator, tap on the Dice.

Auto-Launch

Keeper's Auto-Launch feature makes it easy to login to websites without having to leave the app.

From within your selected Keeper record, tap on the Login URL. Keeper then launches the website in the built-in browser. When logging in, simply tap on the login or password buttons to insert the credentials.

Note: To launch in Google Chrome or your default device browser, long press on the link.

Using KeeperFill with Android Autofill

With Android Oreo (8.0) and newer, you can use Keeper to autofill apps and websites with our KeeperFill feature. KeeperFill lets you create and fill passwords into Chrome, Firefox and all other 3rd party applications.

Before you can use KeeperFill, you need to perform a few setup steps:

  1. In Keeper, tap the the Navigation Drawer. Tap on Settings.

  2. Tap on the KeeperFill toggle.

  3. The App will walk you though what settings to activate. This includes:

  • Selecting Keeper in the Autofill Service.

  • Selecting KeeperFill in the Manage Keyboard section.

  • Enabling Keeper to Display Over Other Apps.

After KeeperFill has been activated, it will appear on login forms within apps and websites.

AutoFill on Android

If the KeeperFill prompt does not appear, long press in the login field to generate a menu. Tap on the Overflow menu, then tap on Autofill.

KeeperFill & Google Chrome on Android Oreo 8.0

KeeperFill for Oreo (8.0) provides autofill for most 3rd party apps and the Firefox Focus browser. However, Autofill does not work with Google Chrome on Android Oreo 8.0.

Legacy KeeperFill on Android 7.0 and below

KeeperFill for Android Nougat 7.0, Google Chrome on Android 8.0 and older devices works using a custom virtual Keyboard that can be activated by the user.

Before you can use KeeperFill, you need to perform a few setup steps:

  1. In Keeper, tap the Navigation Drawer. Tap on Settings.

  2. Tap on the KeeperFill toggle.

  3. The App will walk you though what settings to activate. This includes:

  • Accessibility

  • Available Virtual Keyboard

  • Apps That Can Draw Over Other Apps

Take note of the instructions on the last screen. You are now ready to start using KeeperFill.

Secure File Storage

To activate this "legacy" version of KeeperFill, select the KeeperFill keyboard from the keyboard selector icon on your device.

Securely upload files such as your passport photo, secret photos, drivers license, loan docs, videos or any private file to your Keeper vault. You can also securely share your private files and documents with other Keeper users - from vault to vault.

Note: Secure File Storage is available as a Secure Add On.

Sharing Records & Folders

You can securely share individual records or entire folders with other Keeper users. To share a single record with another user, open the Keeper record and tap on the Share button, enter the emails, then choose Edit, Share or Owner permissions.

You can also create a Shared Folder. Shared Folders allow you to share any number of records across your personal folders with one or more Keeper users. To create a shared folder, tap on Shared Filter near the top of the screen, then tap on Create Shared Folder.

  1. Give the Shared Folder a name.

  2. Select which records to add to shared folder by hitting the + button and tap on Existing Record.

  3. Browse the list, choosing multiple records, confirm by tapping on the upper check mark.

  4. Tap on the Users Tab and enter the emails and permission levels for users. You can assign user management and record management permission.

Note: Permissions under Records tab, Can Edit means the record can be edited by users of this folder. Can Share means the record can be shared to others by users of this folder.

Permissions under Users tab, Manage Users means this user can add or remove other users from this folder. Manage Records means this user can add or remove records from this folder.

Record History

Keeper provides the ability to save and restore previous versions of your records at anytime.

To access a record's history, tap on the Overflow Menu in the record. Then tap on Record History.

To restore a record back to a previous state, tap on the version you want to restore. Review the record information by tapping on Info and then tap Restore. Confirm that you want to replace the current record with previous version by tapping Yes at the prompt.

Note: Record History is only available to paid users.

Deleted Records

Deleted records can be reviewed and restored by visiting the Deleted section in the Navigation Drawer.

To restore a deleted record, tap on the record to review it, then tap on the restore icon. Confirm the restore by tapping Yes.

If you want to delete all of records in Deleted, tap on the Empty Trash button at the top-right of the records. Confirm the Delete Forever action by tapping Yes.

Note: Deleted Record is only available to paid users. Individual deleted records can not be permanently deleted one by one.

BreachWatch

BreachWatch monitors the dark web for breached accounts then alerts you so you can take action to protect yourself against hackers.

To start your BreachWatch scan, tap on the Navigation Drawer and then tap BreachWatch. Tap on Let's Begin and then the BreachWatch Icon.

BreachWatch will scan your records and report risks associated with them. Tapping on a risk under Scan Results will show the record and and then tapping on Resolve will show steps needed to resolve that risk.

Resolving the risk requires you to change the password at the affected website. Then update the record in Keeper with the same password.

Note: BreachWatch is available as a Secure Add On.

Security Audit

Security Audit allows the user to quickly see what passwords are weak. Tap on the Navigation Drawer and then tap Security Audit. You can edit that record's password by tapping on the name of the record in the list.

Identity & Payments

Identity & Payments is the place for you to store your personal address information and your credit card numbers safely. KeeperFill will fill credit card information into the correct fields for you when you are at any checkout screen during a purchase.

The "Personal Info" screen allows you to securely store multiple phone numbers and addresses. Payment Cards stores credit card numbers, expiration dates and card verification values (CVV).

Note: Identity & Payment filling works with Android Autofill in Google Chrome and other web browsers.

To AutoFill credit card information stored in Keeper, launch the application or browser and navigate to the credit card payment page and tap a field. A KeeperFill window will appear.

Settings

The Settings screen allows you to customize the personalization and security features of the application. Note that some security settings may be enforced by your Keeper administrator if you are part of a business account. To access the Settings menu, tap Settings under the Navigation Drawer. In Settings, you can:

  • Change Themes

  • Turn on KeeperFill

  • Set Auto-Logout Duration

  • Enable Self-Destruct

  • Enable Fast Login Move

  • Hide Passwords

  • Prevent Screenshots

  • Change your Email Address

  • Reset your Security Question

  • Reset your Master Password

  • Adjust PBKDF2 Iterations

Keeper DNA & Two-Factor Authentication

Two-Factor Authentication provides an extra layer of security when you log into a website or application. We recommend that you turn on Two-Factor Authentication to protect your vault against unauthorized access. Supported methods include:

  • Text Message (SMS)

  • TOTP (Google Authenticator, Microsoft Authenticator or any TOTP-compatible application)

  • Apple Watch

  • Duo Security (Business Use Only)

  • RSA SecurID (Business Use Only)

To access Keeper DNA, visit the Navigation Drawer > DNA screen.

Two-Factor Authentication

Text Message

1.Tap on Text Message in the Keeper DNA Two-Factor Authentication pull-down menu.

2. Select a country code (US+1 by default) and enter your 10 digit phone number that includes your area code.

3. Tap on SAVE

4. Select how long do you want the Two-Factor code to be valid. By default, the code will be saved on the device forever.

5. Keeper then will ask to Enter your code. Enter in the Keeper code that was sent to the phone number you added. This verifies that you trust this number and device. Codes only last for a minute so if you need another code sent, tap on Send a new code.

6. Backup Codes will be shown next. If you are unable to receive Two-Factor codes via that device, you can enter a backup code instead. To finish, tap on Back.

Depending on how you answered the question "How long you want the code to be valid" will determine how often you are asked for a new code when logging into Keeper.

If you are not receiving SMS messages from Keeper, please use the TOTP method or contact support@keepersecurity.com to troubleshoot the issue.

Google and Microsoft Authenticator (TOTP)

  1. Tap on Google and Microsoft Authenticator (TOTP) in the Keeper DNA Two-Factor Authentication pull-down menu and then tap SAVE.

  2. A popup menu will come up asking how long do you want the Two-Factor code to be valid. Make a choice of: Save code on this device forever, Require code every 30 days, or Require code every login. After your selection, tap OK.

To change the duration of how long the Two-Factor code should be valid, please disable Two-Factor Authentication and re-activate a new method.

3. Scan the QR barcode with your Google Authenticator or a TOTP app or enter in the text code below it. Once that info has been entered, copy the code number from your Google Auth or TOTP app to Keeper DNA for confirmation.

4. Tap on SAVE.

5. Backup Codes will be shown next. If you are unable to receive Two-Factor codes via that device, you can enter in one of the ones shown instead. Tap on I HAVE WRITTEN THESE CODES DOWN to continue.

Depending on how you answered the question "How long you want the code to be valid" will determine when and where you will need your Two-Factor code. Save code on this device forever will do just that but, if you sign in somewhere else, let's say, another phone, it will ask for your code again. Once the code is input, it will save the code on that device forever*. The same will be true of one that is requested every 30 days or every login.

Fingerprint Authentication

Android phones that have a fingerprint reader can login into Keeper faster with this biometric feature. To use this feature, make sure you have registered a fingerprint in your device Security settings first.

In the Keeper DNA menu, toggle on the Fingerprint Authentication switch.

1.Tap on Google and Microsoft Authenticator (TOTP) in the Keeper DNA Two-Factor Authentication Method Settings, then tap SAVE.

2. Select how long do you want the Two-Factor code to be valid. By default, the code will be saved on the device forever.

3. Depending on your installed TOTP application, the app may automatically open and store the code. If that does not happen then you should scan the QR code with another device or copy the text code below it to your TOTP application.

4. The next time you login to Keeper, the screen will show a fingerprint icon instead of a Master Password prompt. Place your finger on the sensor of the device. Depending on the device manufacturer, the fingerprint reader may be behind the device or along the bottom. Use the correct registered finger to unlock your vault. If you can not unlock with your finger at that time, you can tap CANCEL, and then type in your Master Password.

Wearable Device

Android Wear devices can be used for Two-Factor Authentication. Make sure your device is paired with your phone and that the device has downloaded the corresponding Keeper app.

1.Toggle the Wearable Device switch in the Keeper DNA menu.

2. A popup menu will come up asking how long do you want the Two-Factor code to be valid. Make a choice of: Save code on this device forever, Require code every 30 days, or Require code every login. After your selection, tap OK.

Note: To reset the duration of Two-Factor codes from one method to another, turn 2FA OFF first and SAVE, then re-select another method.

3. Keeper DNA then will wait till it gets a verification from your wearable device. Tap VERIFY on your wearable to continue.

4. Backup Codes will be shown next. If you are unable to receive Two-Factor codes via that device, you can enter in one of the backup codes instead. To finish, tap on Back.

5. A pop-up will show that the wearable is now active. When you log into Keeper on other devices, you will need to verify your login with your wearable. Tap OK to finish the setup. Keeper DNA Watch generates it's own token codes as well and can be put in instead of the backup codes for watch verification.

Watch & Record Favorites

Record Favorites and Watch Favorites

Watch Favorites

Watch favorites are records that are displayed on smart watches. To get a record to display on your watch follow the instructions below.

  1. In the Keeper app, navigate to the record you want displayed on your watch. Using the Overflow menu select Watch Favorite. Your record will now show on your watch under Watch Favorites.

2. Tap on the record under Watch Favorites on your watch to see the details of that record. Swipe right to get back to the Watch Favorite list.

Record Favorite

A record favorite is one that is marked to be quickly displayed under Favorite in the filter settings. To mark a record as a favorite, highlight the star near the top of the record. To see all your record favorites, tap on Favorite in the vault view.

Account Switching and Vault Selection

Keeper supports the use of multiple vaults on the same device. For example you can switch between a personal account and business account.

To add another Vault account to your device, visit the Account tab then tap on the email address at the top of the screen. Tap on the email address then select "Add Account" to register another account.

When logging into Keeper, simply select the account to login and then either type the Master Password or use the fingerprint sensor to login.

Multi-Account Switching

Import & Export

To import and export data from your Keeper vault, visit the Keeper Web Vault or download Keeper Desktop for your computer.

Keeper Web Vault: https://keepersecurity.com/vault

All Downloads: https://keepersecurity.com/download

Helpful Links

Customer Support Form: https://keepersecurity.com/support.html

Email Support: support@keepersecurity.com

Business Customers: business.support@keepersecurity.com

System Status: https://statuspage.keeper.io