With Keeper, your passwords, logins and other personal information are saved in a private, digital vault. It is here where you can view and edit all of your website login credentials and details, as well as store important files and photos.
If you've already signed up for Keeper on your mobile devices, you can simply login to the Web Vault or Desktop App (links below) with your email address, Master Password and Two-Factor Authentication (if enabled on your account).
Login to the Keeper Web Vault:
Download the Keeper Desktop App:
OS Version Supported
7 / 8 / 10+
Current Version - 2
Fedora, Red Hat, CentOS, Debian, Ubuntu, Mint
If you are signing up for Keeper as a new user, you will first enter your email address then you will be asked to create a Master Password. This will be the only password you have to remember -- don't forget your Master Password!. We recommend that you choose a strong Master Password that is only used for Keeper. You will also be asked to create a Security Question and Answer. This is especially important during the account recovery process, which can be initiated if you do ever forget your Master Password.
Customers who login with an existing identity provider will click
Enterprise SSO Login and select their login method from the dropdown menu as determined by their Keeper administrator (Enterprise Domain Login or Master Password Login).
Your passwords, logins, credit card numbers, bank accounts and other personal information are saved in your private digital Vault (as "Records") and are encrypted on your device using 256-bit AES. To begin, simply click
+ Create New > Record
Name Your Record
Enter Your Email or Username
Enter Your Password or Tap the Dice to Generate One (more on that here)
Enter the Website Address
Save to Finish
Keeper can also import logins and passwords directly from your web browser, another password manager, or a text file (.csv).
To import passwords from your web browser, you must first install the Keeper Import Tool. To begin the installation, from the Account Dropdown Menu, click
Settings > Import > Import. If you came fresh into the Web Vault, you can download the import tool by clicking
Keeper will then walk you through a few steps to download the Keeper Import Tool:
Copy the code Keeper provides (you will need this when prompted in the Keeper Importer).
If you are using a PC - click
Run when prompted.
If you using a Mac - double click the "KeeperImport.zip" file located in your downloads and double click on the "Keeper Import App" to start the import process. You will encounter a few Keychain permission windows that will require you to enter your computer password to allow Keeper to access your web browsers.
Keeper will then ask for the code you received from step one; paste the code and click
Once the installation is complete, Keeper will report websites and their associated logins and passwords directly from your web browser. You can then scroll though the report and uncheck those you do not wish to import. Once you have finished reviewing the report, click
Add to Keeper to import the selected password.
Keeper can import logins and passwords from other password managers. From the Account Dropdown Menu, click
Settings > Import
Click on the password manager you want to import from, then click
View Import Instructions. Once you have created the export file per the instructions, drag and drop the file into Keeper's "Drop a File Here" window.
A display window will appear allowing you customize how you want the import information organized. There are six general fields across the top of the scrollable window. Clicking on the titles of each one allows you to change the organization of that column via a dropdown menu.
Keeper can import passwords from the following password managers:
Passopolis - No longer available
Keeper can also import logins and passwords from a text file (.csv). To begin, from the Account Dropdown Menu, click
Settings > Import. After selecting
Text File (.csv) click
View Import Instructions and follow the instructions provided. Once you have created the export file per the instructions, drag and drop it into Keeper's "Drop a File Here" window.
Be sure to use the following file format: Folder, Title, Login, Password, Website Address, Notes, Shared Folder, Custom Fields
To specify subfolders, use backslash "\" between folder names
To make a shared folder specify the name or path to it in the 7th field
Examples of a text file import:
Create a regular folder at the root level with 2 custom fields
My Business Stuff,Twitter,email@example.com,123456,https://twitter.com,These are some notes,API Key,5555,Date Created, 2018-04-02
2. Create a shared subfolder inside another folder with edit and re-share permission
Keeper allows you to organize your records by folders and subfolders. To create a folder, click on
+ Create New > Folder
To create a subfolder, right-click on the existing/parent folder and click
Drag-and-drop the record(s) you would like to store in a folder or subfolder and click
Create shortcut. To move multiple records, hold "shift" and click the items to drag-and-drop.
By right-clicking on a record you can create a record "Favorite", used to easily locate your most frequently visited sites.
Securely create, share and manage records and folders with existing Keeper users such as family, friends and colleagues.
While viewing a record click
Options > Sharing
Enter the email(s) of the Keeper users then choose their permission type from the dropdown menu.
Users in folder can edit this record
Users in folder can share this record
Can Edit & Share
Users in folder can edit and share this record
Users can only view the record
User will own the record and control the sharing permissions
Create New > Shared Folder
Click the dropdown to select where you would like to nest the shared folder. Click
Edit to add record(s), user(s), set permission types and the default folder settings.
Can Manage Users
Can add or remove users
Can Manage Records
Can add or remove records
Can Manage Users & Records
Can add or remove users and records
No User Permission
Can view only
Identity & Payments is the place for you to store your personal contact/address information and credit card numbers safely.
From the left navigation menu, click
Identity & Payments, enter a username and click
+ Phone Number and
+ Address to enter your corresponding information.
Long, random passwords that are created for each login help protect your information and reduce your exposure to data breaches. Keeper generates and securely stores strong, random passwords for all of your sites and apps with the click of the dice.
Custom Fields allow you to store additional important data, like the answer to a site's security question or your passport number. Custom fields are created in pairs: a "Custom Field Name" and a "Custom Field Value".
Auto-launch allows you securely and quickly navigate to your favorite websites. Simply click a record's Website URL to launch and login with Keeper in a new window.
Security Audit gives your passwords an overall security score and lets you clearly see what passwords are weak from a password strength visual (red being the weakest, green being the strongest).
You can edit a record's password by clicking on the record from the provided list (you will still need to update the password at the record's website to match the new password in your Vault).
Keeper provides you with the ability to restore previous versions of a record by clicking
Options > Record History
Select the version of the record you want to review/and or restore based on the last modified date and time.
Click the info icon to review specific record version information. Click
Restore to revert the record back to the selected version.
Give trusted family and friends access to your Keeper Vault in the event of an emergency or loss of life. You can designate up to five emergency contacts and decide how much time should pass before their access is granted. From the Account Dropdown Menu, click
Account > Emergency Access
For extra security on supported sites and apps, click
+ Add Two-Factor Code to store Two-Factor Authentication codes for standard TOTP (Time-Based One Time Passwords) in your Keeper records.
Storing Two-Factor Codes in your vault has several advantages:
Keeper two-factor codes are more secure than using SMS text messages.
Two-factor codes stored in Keeper are protected with strong Zero-Knowledge encryption.
They can be auto-filled quickly while logging in to a site, saving time and reducing friction.
Keeper records are securely backed up so if you lose a device you don’t have to reset all the codes.
Since Keeper records are shareable, Two-Factor Codes are always available to everyone who has access to the record.
With the KeeperFill browser extension, you can autofill your passwords and save new login credentials to your vault. KeeperFill is available for every web browser (Chrome, Firefox, Safari, IE, Edge, and Opera).
Download KeeperFill for your browser by visiting our Downloads Page.
KeeperFill makes it easy to change your passwords. When visiting a site's "Change Password" form, you will receive a prompt from Keeper asking if you would like help changing your password. By clicking
Yes Keeper will walk you through a few quick steps to change your password and simultaneously update the record in your vault. These steps will include a series of prompts detailing the following actions:
Autofill your old/current password
Automatically generate and autofill a new secure password
Confirm the changes and save them to your vault
Keeper offers Secure File Storage to protect your confidential files, photos and videos. Securely upload and store files such as passport photos, medical cards, drivers licenses, tax and loan documents, videos and any other private file to your Keeper vault.
+ Files or Photos to upload a file, or simply drag-and-drop the file directly into your Vault.
BreachWatch is a powerful secure add-on feature that monitors the internet and dark web for breached accounts matching records stored within your Keeper vault. BreachWatch alerts you so that you can take immediate action to protect yourself against hackers. Once activated, BreachWatch continuously monitors for compromised credentials and notifies you if any of your records are at risk.
To start your BreachWatch scan, from the left navigation menu, click
BreachWatch > Let's Begin
BreachWatch will then scan your records and report any risks associated with them. Clicking each record listed will allow you view the steps needed to resolve each risk.
Resolving the risk requires you to change the password at the affected website. Once you have done that, be sure to update the corresponding record in your Keeper Vault with the same password.
If you click
Ignore, than that record will be skipped on future scans until the password is reset. You may also do nothing (deferring a response) and leave the risky password unchanged and thus still at risk.
Users can change specific features like language, theme and Two-Factor Authentication in the Settings menu. You can access the Settings menu from the Account Dropdown Menu.
Choose a New Color Theme
Set Clipboard Expiration
Choose another language: English US & UK, Spanish, Japanese, Romanian, Chinese Simplified & Traditional, French, Korean, Russian, Arabic, Greek, Dutch, Slovak, Brazilian Portuguese, Hebrew, Polish, German, Italian, and Portuguese
Reset Master Password
Reset Security Question
Change Email Address
Locate and Delete Duplicate Records
Delete All Owned Records
Setup Two-Factor Authentication
Setup Security Keys
Adjust PBKDF2 Iterations
Two-Factor Authentication (2FA) provides an extra layer of security when logging into your Keeper Vault or another site or application by requiring a secondary passcode upon logging in.
Keeper provides two ways to take advantage of 2FA:
To log into your Keeper Vault.
To login into any site or application from your Keeper Vault by embedding a Two-Factor code into your records.
To enable 2FA for your Keeper vault, from the Account Dropdown Menu, click
Settings > Security , toggle "Two-Factor Authentication" on and select your 2FA method.
(1) The Text Message toggle is on by default. Select a Region from the dropdown (US+1 by default), enter your 10 digit phone number including your area code and click
(2) To verify that you trust this number and device, enter the Keeper Web code that was sent to the phone number you provided. Select your 2FA code duration from the dropdown menu and click
(3) Backup codes will be shown next. If you are unable to receive Two-Factor codes via the phone number you entered, you can enter one of the codes listed instead. Click
I have written these codes downto finish.
(1) Toggle "Google and Microsoft Authenticator (TOTP)" on and click
(2) Using the device that runs the Google or Microsoft Authenticator App, scan the QR code provided. The app will then acknowledge the QR code and produce a verification code.
(3) Enter that verification code and click
(4) Backup codes will be shown next. If you are unable to receive Two-Factor codes via the phone number you entered, you can enter one of the codes listed instead. Click
I have written these codes down to finish.
Keeper DNA is a Two-Factor Authentication method that uses your smart watch as your second factor.
To use this feature, toggle the switch next to Keeper DNA, then follow these links to set up KeeperDNA on your preferred platform:
(1) At your target website, visit the two-factor authentication screen which is usually located within security settings. It is sometimes referred to as "login verification" or "two-step verification". Screengrab the QR pattern or copy the secret code to clipboard.
(2) Within a Keeper record, select
Edit > Add Two-Factor Code
(3) Upload the screengrab of the Two-Factor QR pattern (with security key) associated with the site or application. If there isn't a QR pattern, use the manual entry method. Enter the code given under “Secret Key”, often a 32-digit code and fill out the rest of the fields.
(4) After adding the security key to the vault record a Two-Factor Code field will be generated inside the record.
(5) The two-factor code will be regenerated frequently and can then be filled into the site or app that will prompt for it after logging in with a username and password.
To increase security, Keeper supports FIDO-compatible U2F hardware-based security key devices such as YubiKey and Google Titan keys as a second factor. A user can register up to five security keys. Any one of those keys will unlock the account.
Settings > Security > Security Keys select
Make sure the security key is NOT already inserted into your USB port and click
Insert the security key into the USB port, name the key and click
Tap the sensor on your security key and click
KeeperFill for Apps is a convenient tool used to further enhance your experience with the fully-featured Keeper Desktop App. Used in conjunction with your desktop applications, KeeperFill for Apps provides a simple login solution and quick access to your vault records.
Using a hotkey, KeeperFill for Apps also provides autofill features for native desktop applications. Please note, this feature is only available when using the Keeper Desktop application.
On supported MacBook Pro devices, Keeper supports the use of Touch ID to login to your Vault. You can enable Touch ID from Keeper's Settings menu.
The next time you login to Keeper, the Touch Bar will show the Touch ID button, tap it.
Apply your registered fingerprint on the Touch ID sensor to log in.
Keeper is compatible with Windows Hello, a biometrics-based technology that allows users to authentic and log into their Windows device using biometric facial recognition, fingerprint reader, or pin (available on Windows 10).
To enable Windows Hello Login for Keeper, from the Account Dropdown Menu, click
Settings > Security and toggle "Windows Hello Login" on.
Next time you log in to Keeper, Windows Hello will first attempt to authenticate your identity. Once authenticated, you will be automatically logged into Keeper.
To backup your records, from the Account Dropdown Menu click
Settings > Export. There are three formats for export: PDF, .csv File, and .json File. To begin backup, simply click
Export Now under the file format you would like to export to.
The instructions below are for uninstalling Keeper Desktop App (Keeper Password Manager) for Mac and Windows OS.
Drag the Keeper Password Manager app to the Trash.
Empty the Trash.
Navigate to the Windows Start Menu > Settings > Apps & Features.
Within Apps & features, click the Keeper Password Manager application.
You will be warned that the app and its related info will be uninstalled, click Uninstall to confirm.
User Account Control will ask you to confirm making changes to your device, confirm the changes by clicking Yes.
Consumer Support: firstname.lastname@example.org
Business Support: email@example.com
Link to FAQ Site: https://keepersecurity.com/faq.html