# Web Vault & Desktop App ## Your Keeper Vault With Keeper, your passwords, logins and other personal information are saved in a private, digital vault. It is here where you can view and edit all of your website login credentials and details, as well as store important files and photos. ![Keeper Vault](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FOF3E9M7ev2LyZrua5pBF%2FScreen%20Shot%202023-04-14%20at%2012.39.13%20PM.png?alt=media\&token=a034366a-d265-47ba-9df8-456376693bc8) ## Master Password Login for Existing Users Watch the video below for an overview of the vault with master password login. {% embed url="" %} End-User Vault (Master Password Log In) {% endembed %} If you've already signed up for Keeper on your mobile devices, you can simply login to the Web Vault or Desktop App (links below) with your email address, Master Password and Two-Factor Authentication (if enabled on your account). Login to the Keeper Web Vault: * (United States) * (Europe) * (Australia) * (Canada) * (Japan) * (US GovCloud) Download the Keeper Desktop App: * | Device | OS Version Supported | | ------- | --------------------------------------------- | | Windows | 7 / 8 / 10+ | | Mac OS | Current Version - 2 | | Linux | Fedora, Red Hat, CentOS, Debian, Ubuntu, Mint | ### Device Approvals Upon logging in, you may encounter a "Device Approval" request. If you are attempting to log in on an unrecognized device or browser, a device approval must take place before you can proceed to your Keeper Vault. Users have three methods of approval to choose from: **Email**, **Keeper Push** or **Two-Factor Method**. {% hint style="success" %} **Keeper Push** is Keeper’s proprietary notification-based device approval system that sends a push notification to an existing, recognized device. {% endhint %} If you select **Keeper Push**, a notification (push) will be appear in your Keeper Vault on an approved device or browser. ![Device Approval Options](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2Fqx39YgDTQDlNt0et7Sx9%2FScreen%20Shot%202023-04-14%20at%2012.51.05%20PM.png?alt=media\&token=5ed3eeb4-bc78-44a4-a01e-380e686414eb) Select **Yes** to approve the new device. {% hint style="warning" %} You must be actively logged into a different, recognized/approved device to receive the notification. {% endhint %} ![Device Approval Request](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FXxZlpySWsHNGB3XMMJHR%2FPush%20Notification.jpeg?alt=media\&token=80e87713-9a33-41cc-b1e7-7dbc7104de91) Once your device has been approved, you will be prompted for 2FA (if enabled), then you can enter your Master Password to proceed to your vault. ## New User Account Creation To create your Keeper account, first enter your email address then you will be asked to create and confirm a **Master Password** which will be the only password you have to remember. We recommend that you choose a strong Master Password that is only used for Keeper -- don't forget your Master Password! To finalize your account and proceed to your vault, you will be asked to enter the security **verification code** that was sent to your email. {% hint style="info" %} Enterprise users who login with SSO do not require the selection of a Master Password. {% endhint %}

Upon logging in, you will be prompted to follow our Get Started wizard, which will guide you to [import your passwords](#importing-passwords), install the [KeeperFill Browser Extension](https://docs.keeper.io/en/user-guides/browser-extensions) and set up [Account Recovery](https://docs.keeper.io/en/user-guides/troubleshooting/reset-your-master-password#forgotten-master-password-and-account-recovery).

Watch the video below to learn how to create your account. {% embed url="" %} Create Your Account {% endembed %} ## Enterprise SSO Login Users who login with an existing identity provider have various login choices. Users can either enter their email address at the login screen or click **Enterprise SSO Login** and select their login method from the dropdown menu as determined by their Keeper administrator (Enterprise Domain Login or Master Password Login). {% hint style="info" %} Enterprise (SSO) users, should refer to our "[Enterprise End-User (SSO)](https://docs.keeper.io/en/user-guides/enterprise-end-user-setup-sso#create-your-keeper-account)" Guide for more information regarding account creation, login flows, device approvals and much more. {% endhint %} ![Enterprise SSO Login](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F4m9wbx8gapY98Rk4UZF1%2FScreen%20Shot%202023-04-14%20at%201.10.42%20PM.png?alt=media\&token=272386c9-a5a8-44e2-aa22-2e0019759ce0) ## Create a Record Your passwords, logins, credit card numbers, bank accounts and other personal information are saved in your private digital Vault (as "Records") and are encrypted on your device using 256-bit AES. Click **+ Create New > Record**. * Choose a [Record Type](https://docs.keeper.io/enterprise-guide/record-types) from the dropdown menu ("Login" is the default type) * Enter a name for the Record and click **Next** * Enter the Login (Username or Email) * Enter the Password or click the **dice icon** to generate one (more on that [here](#password-generator)) * Enter the Website Address * Enter Notes, add [Files & Photos](#secure-file-storage), a [Two-Factor Code](#two-factor-codes-for-totp) and [Custom Fields](#custom-fields) * Click **Save** to finish

{% embed url="" %} Create a Record {% endembed %} ## Importing Passwords Keeper makes it easy import your existing logins and passwords directly from your web browsers (e.g. Safari, Chrome, Firefox), another password manager, or from a text file (.csv, .xls, .tsv). Watch the video below or continue reading to learn how. {% embed url="" %} Import Your Passwords With Keeper {% endembed %} ![Import Screen](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FG7TMOPwU0pKkhzl5lhmN%2FSettings%20$6$.png?alt=media\&token=30782be7-8956-4f2c-8e88-9b55329174c9) ### From Web Browsers To import passwords from your web browser, you must first install the Keeper Import Tool. To begin the installation, from the Account Dropdown Menu, click **Settings > Import > Import** (next to "From a Browser") **> Install**. {% hint style="info" %} If you have started the import process from a mobile app and came to the Web Vault, you will be prompted to import your existing passwords, click **Next > Install.** {% endhint %} ![Install the Keeper Import Tool](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FcBFgooe5bypx0LBxm1iC%2FSettings%20$7$.png?alt=media\&token=994a0967-bcc3-4b44-a7ad-15aca8dc2a12) Keeper will then walk you through a few steps to download the Keeper Import Tool: 1. Copy the code Keeper provides (you will need this later when prompted in the Keeper Importer). 2. For **PC**: click **Run** when prompted. 3. For **Mac**: double click the "KeeperImport.zip" file located in your downloads and double click on the "Keeper Import App" to start the import process. You will encounter a few Keychain permission windows that will require you to enter your computer password to allow Keeper to access your web browsers. 4. Keeper will then ask for the code you received from step one; paste the code and click **Import**. Keeper will then import your credentials across all of your web browsers at once. 5. Skip to our [Field Mapping instructions](#field-mapping) below to finalize your import details. ![Copy Import Code](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F6oA8nwkXY1m9ZRFCZxtc%2FDownload%20Modal.png?alt=media\&token=183c6e5e-ae27-4c58-8352-156fd36c94d3) ### From Password Managers Keeper can quickly import your logins and passwords from other password managers. From the Account Dropdown Menu, click **Settings > Import > Import** (next to "Use Another Source"). From the dropdown menu, select the password manager you want to import from, then click **View Instructions** which will involve logging into the password manager and exporting your existing password records. If an automated import using the Keeper Desktop App is available for your selected password manager, additional instructions will be provided. ![Select Password Manager Source](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FDnmekbZcH6C67NcnG79Q%2FText%20file%20$3$.png?alt=media\&token=b454d9e8-be56-41d7-98bd-fdb2b58291ba) Once you have created the export file per the instructions, drag-and-drop the file onto Keeper's "Drop a File Here" window or browse for the file on your computer and click **Next**. Skip to our [Field Mapping instructions](#field-mapping) below to finalize your import details. {% hint style="warning" %} Confirm the export file has the correct extension at the end of the file name (e.g. export.csv). {% endhint %}

### From Text Files (.csv, .xls, .tsv) Keeper can import your logins and passwords from a text file (.csv). To begin, from the Account Dropdown Menu, click **Settings > Import > Import** (next to "Use Another Source"). From the dropdown menu, select **Text File (.csv, .xls, .tsv)**, then click **View Instructions**. Keeper's CSV import method supports advanced structure including folders, subfolders, shared folders, TOTP codes and any number of custom fields. Once you have created the export file per the instructions, drag-and-drop the file onto Keeper's "Drop a File Here" window or browse for the file on your computer.

Check the box if your file includes column headers, otherwise, the first row will be treated as data and click **Next.** Skip to our [Field Mapping instructions](#field-mapping) below to finalize your import details.

**File Format Examples** ``` Folder,Title,Login,Password,Website Address,Notes,Shared Folder,Custom Fields ``` • To specify subfolders, use backslash "\\" between folder names • To make a Shared Folder specify the name or path to it in the 7th field **Example 1: Create a regular folder at the root level with 2 custom fields** ``` My Business Stuff,Twitter,marketing@company.com,123456,https://twitter.com,These are some notes,,API Key,5555,Date Created,2018-04-02 ``` **Example 2: Create a shared subfolder inside another folder with edit and re-share permission** ``` Personal,Twitter,craig@gmail.com,123456,https://twitter.com,,Social Media#edit#reshare ``` Keeper also supports advanced JSON structured file formats. We recommend using JSON files for import and export of structured data instead of CSV files. This is described in the [JSON Import page.](https://docs.keeper.io/en/user-guides/import-records-1/import-json) {% hint style="info" %} See the full instructions and file format of our CSV import [here](https://docs.keeper.io/en/user-guides/import-records-1/import-a-.csv-file). {% endhint %} ### Field Mapping Once you have imported your credentials using one of the methods above, you can customize how you would like the information to appear in your vault in the field mapping screen. Here you'll see standard field names across the top that “map” to the data below for each Keeper record. To adjust these mappings: 1. Click any field to open a dropdown menu 2. Select the appropriate field name from the list. Repeat this process across each column as needed 3. Click **Next** to finalize your selections. {% hint style="info" %} Change the title of each column to accurately represent the information below (e.g. If you see a column of URLs and the column title says "Notes", change that column title to "URL"). {% endhint %}

Next, a summary screen will display a preview of your vault, showing the folder structure of your imported records. Here you can adjust the folder structure and click into individual records to preview their details before finalizing the import. Click **Confirm Import** to complete the import process.

Once the import is complete, we highly recommend that you delete any unencrypted password files from your computer and disable any old password managers.

{% hint style="success" %} Specific import instructions based on your import source can also be found in the [Import](https://docs.keeper.io/en/user-guides/import-records-1/import-overview) section of our user guides. {% endhint %} ## Download Keeper Applications Download the Keeper Desktop and Mobile Apps to access your Keeper Vault from any platform and use it for native applications across all of your devices. {% hint style="info" %} Visit: to download the Keeper App for all of your desktop and mobile devices. {% endhint %} ![Keeper Download Page](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2Fi78tt0O2iyNzr5uf51wa%2FScreenshot%202025-11-07%20at%2012.25.40%E2%80%AFPM.png?alt=media\&token=e90e1852-e867-4fbf-b707-fcd8bfed03e7) ## Organization With Keeper you can organize your records into folders and subfolders. To create a folder, click on **+ Create New > Folder**. Enter the name of the folder and click **Create**. ![Create a Folder](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FbdTS4OPYezupSUIDPlQe%2FScreen%20Shot%202023-04-12%20at%2012.54.31%20PM.png?alt=media\&token=0502f0a2-40cf-4557-93b7-7c66876fcd6c) To create a subfolder, right-click on an existing/parent folder and select **New Folder**. ![Create a Subfolder](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FAJFKZvbSEtzzyf87GyxT%2FScreen%20Shot%202023-04-12%20at%201.02.46%20PM.png?alt=media\&token=f23fd4d7-e8d9-4867-b0d5-3d0d6166b72a) {% embed url="" %} Create a Folder {% endembed %} ### Move, Shortcut & More Drag and drop the record(s) you would like to store in a folder or subfolder and click **Move** or **Create shortcut**. To move multiple records, hold "shift" and click the items to drag-and-drop. {% hint style="info" %} Record shortcuts = like alias files, can exist in two or more places and when edited, change together. {% endhint %} ![Move Records with Drag-and-Drop](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FisSpKWSijXEMzq7WJiiI%2FScreen%20Shot%202023-04-12%20at%2012.58.28%20PM.png?alt=media\&token=819d4da5-b41d-4dc3-bdbd-c1b092fc8bd8) #### Right-Click Context Menu You can perform a number of actions by right-clicking on a record or folder to generate a contextual options menu.

### Delete a Record or Folder Right-click on a record or folder and select **Delete**. Click **OK** to confirm. If you are deleting a folder, all records in the folder will also be deleted.

### Delete Multiple Records or Folders at Once To delete multiple records and folders simultaneously, hold down the Ctrl/Cmd key on your keyboard while selecting the records/folders for deletion. Next, right-click on the selection and select **Delete** and **OK** to confirm. "Shift-click" for selecting a list of items is also supported. If a folder is included in your selection, all records in the selected folder will be deleted.

{% hint style="info" %} Deleted records can be found in the "Deleted Items" section of your vault (for paid consumer accounts). More information on Deleted Items can be [found in this section](#deleted-items). {% endhint %} {% embed url="" %} Delete a Record {% endembed %} ### Favorites Record Favorites are used to easily identify your most frequently used records. Right-click on a record and select **Add to Favorites**. ![Add a Record to Your Favorites](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F4ngwfVLFPsPJMibfDSMh%2FScreen%20Shot%202023-04-17%20at%2011.29.02%20AM.png?alt=media\&token=a31448fd-2795-4927-8d4a-8873873fa8db) ## Sharing Securely share records and folders with other Keeper users such as family, friends and colleagues. {% hint style="info" %} If you attempt to share a record or folder with someone who is not an existing Keeper user, they first receive an email inviting them to sign-up for Keeper. {% endhint %} ### Share a Record While viewing a record, click **Share**. ![](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FWZF2kM3P1bLbXS9DvTBF%2FScreen%20Shot%202023-04-13%20at%2010.47.42%20AM.png?alt=media\&token=b2217599-533e-449a-b027-128cec3f2f8a) Enter the email(s) of the user(s) you would like to share with, then choose their permission type from the dropdown menu. ![](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FXkVp9IxYsSVpZfTs65fX%2FScreen%20Shot%202023-04-13%20at%2011.22.09%20AM.png?alt=media\&token=5e14b24a-85bc-41f1-ad8b-fa572283da29) #### User Permissions

Permission Name	Permission Level
Can Edit	User can edit this record
Can Share	User can share this record
Can Edit & Share	User can edit and share this record
View Only	User can only view the record
Transfer Ownership	User will obtain ownership the record and control the sharing permissions

{% embed url="" %} Share a Record {% endembed %} {% hint style="info" %} Keeper "One-Time Share" provides time-limited secure sharing of a record to anyone without having to create a Keeper account. To learn more about One-Time Share, click [here](https://docs.keeper.io/en/user-guides/one-time-share). {% endhint %} ### Share a Folder Shared folders allow you to share multiple records at once and new records can be added to the folder as needed. To create a Shared Folder, click **Create New > Shared Folder**. ![Create New > Shared Folder](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FgUCNXgANj8Biaqt5jCcu%2FScreen%20Shot%202023-04-13%20at%2011.30.12%20AM.png?alt=media\&token=a573a129-10e1-407f-8845-79e1541076da) Choose where you would like to nest the folder using the dropdown menu and enter a name for the folder. Set the User and Record Permissions and click **Create**.

{% hint style="info" %} Learn more about Keeper's sharing features [here](https://docs.keeper.io/en/user-guides/sharing). {% endhint %} {% embed url="" %} Create a Shared Folder {% endembed %} ## Identity & Payments Identity & Payments is the place for you to store your personal contact/address information and credit card numbers safely. From **Identity & Payments** enter a username and click **+ Phone Number** and **+ Address.** Enter the corresponding personal information and click **Save** to finish. ![Add Personal Info](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FXTyy0B52MM0L4FGTEbIY%2FScreen%20Shot%202023-04-13%20at%2011.41.25%20AM.png?alt=media\&token=43262f28-f90f-447c-bdfb-c8c21886c056) To store a payment card, click the **Payment Cards** tab, enter the card information and click **Save** to finish. ![Add Payment Cards](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F6RSZrpDpd0Y74AyDNj0m%2FScreen%20Shot%202023-04-13%20at%2011.41.52%20AM.png?alt=media\&token=dc876382-5c50-4112-badc-1dededbc77e0) {% hint style="info" %} You can also create a "Payment Card" Record by using the record type dropdown menu during record creation. {% endhint %} ### Create a Payment Card Record Click **Create New > Record** and select "Payment Card" from the dropdown menu, enter a title and click **Next**. Enter your payment card info and click **Save**. ![Create Payment Card Record Type](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FxRdgfP94fbf5autagbrw%2FScreen%20Shot%202023-04-19%20at%2010.10.34%20AM.png?alt=media\&token=6ebf5f01-7908-4fbc-98f5-78e8745ece0c) ## Key Features ### Password Generator Long, random passwords that are created for each login help protect your information and reduce your exposure to data breaches. Keeper generates and securely stores strong, random passwords for all of your sites and apps by clicking on the **dice icon**. The default password length for generated passwords is 20 characters. The length slider can be used to generate longer or shorter passwords for specific sites. ![Password/Passphrase Generator](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FiAaz5XnFOpiUvoQATvx9%2FScreen%20Shot%202024-04-22%20at%2012.25.01%20PM.png?alt=media\&token=f2e444f0-48d9-4463-bc00-c09dd0d7c4e8)

{% hint style="warning" %} This will NOT automatically change the website's existing login password. You must still visit the corresponding website's "Change Password" form to update the old password to match the new, stronger password. Click [here](#changing-passwords-with-keeperfill) to learn how to easily change your password with KeeperFill. {% endhint %} #### Character Sets Used for Password Generation | Lowercase Letters | Uppercase Letters | Digits | Symbols | | -------------------------- | ---------------------- | ---------- | --------------------- | | abcdefghijklmnopqrstuvwxyz | ABCDEFGHIJKLMNOPQRSTUV | 0123456789 | !@#$%()+;<>=?\[]{}^., | ### Passphrase Generator Similar to Keeper's password generator, a click of the **dice** will generate a highly secure, random, yet easy-to-remember passphrase for any of your accounts stored in Keeper. By combining multiple words, passphrases are a more secure alternative to passwords.

Click on the dropdown and select **Passphrase**.

A strong passphrase includes a mix of uppercase and lowercase letters, numbers and symbols. You can use numbers, symbols or spaces to separate each word of the passphrase.

{% hint style="warning" %} This will NOT automatically change the website's existing login password. You must still visit the corresponding website's "Change Password" form to update the old password to match the new, stronger passphrase. {% endhint %} ### Password Zoom Password Zoom allows you to view password character positions in the Password Zoom tray. To reveal the Password Zoom icon, first you must click the **View Password Button (eye icon)**. Next, hover your cursor to the left of the copy icon and click on the **Password Zoom** icon.

Password Zoom Tray - Character Positions

### Custom Fields Custom Fields allow you to store additional data within a record, such as the answer to a site's security question or a passport number. Any record created with one of Keeper's [Record Types](https://docs.keeper.io/en/user-guides/record-types), can be further enhanced with various custom field options. Custom field labels can be edited and if you are creating multiple custom fields, you can drag and drop them in your preferred order. {% hint style="info" %} To learn more about Record Types, click [here](https://docs.keeper.io/en/user-guides/record-types). {% endhint %} While creating or editing a record, click **Custom Field**. ![Add Custom Field](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FcV5zsW3JR1vGMSE9puAk%2FScreen%20Shot%202023-04-13%20at%2012.05.59%20PM.png?alt=media\&token=2030aea4-551d-49f5-adbb-03eff5665f3b) Select the custom field you would like to add to the record. ![Select Custom Field Type](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FACvGfwXkZcahVhsuwlZq%2FScreen%20Shot%202023-04-13%20at%2012.06.11%20PM.png?alt=media\&token=6197c943-5f10-4d12-9b98-96d327f9b85b) Available Custom Fields: * Text * URL (website address) used for Autofill * Security Question & Answer * Multi-line Text * Date * Email * Name * Address (new or linked) * Pin Code (4-digit numeric) * Phone Number * Payment Card (new or linked) * Hidden Field Enter the field values and click **Save** to finish.

{% hint style="success" %} Keeper autofills the custom fields of login forms as long as both the Website Address and Custom Field Name of the Keeper record match those of the login form. {% endhint %} #### "General" Record Types (Keeper's Legacy Record Version) Within a "general" record type, custom fields can be created in pairs: a "Custom Field Name" and a "Custom Field Value". ![Custom Field in Legacy Record Type](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSGVtOTYUIkVBoYtFvK%2F-MGL-6CX1cBADODXsjz7%2F-MGL0ixWNY67-aTRNSPU%2FScreen%20Shot%202020-04-13%20at%201.49.17%20PM.png?alt=media\&token=644f83c4-2cc9-400e-9efd-d86b94cba839) ### Advanced Filters & Quick Search Use advanced search filters to quickly narrow down your results and find exactly what you need.

Quick search shows recently viewed items and improves sort results. Click within the "Search" field to narrow down your results based on search terms or to reveal recently viewed items.

### Launch Launch allows you to quickly navigate to your favorite websites. Simply click a record's **Website Address**, **Launch button**, or **launch icon** to launch the target site and login with Keeper in a new window. ![Launch](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FPFjipZoKdWNQlwiz57Ym%2FScreen%20Shot%202023-04-19%20at%2010.24.14%20AM.png?alt=media\&token=4f5f99da-a8ec-46f1-b1be-9700fd7d7286) ### Notification Center Keeper's Notification Center creates a secure, in-app hub for viewing and managing notifications. Types of notifications you can expect to receive include: * **Security Alerts** - Notifies users in real-time about suspicious login attempts or changes to their account settings. * **Access Requests** - Notifies users when someone requests access to shared files or records, enabling quick approval or denial. * **Device Management** - Alerts users to new device logins or provides reminders to review active device sessions. * **Record Reminders** - Notifies users about time-sensitive actions related to stored records, like expiring passwords or access keys. * **Master Password Updates** - Reminds users to update their master password or provide notifications about password reset requests. * **Subscription Reminders** - Informs users about upcoming subscription renewals or expired payment methods. * **Product Updates** - Seamlessly delivers product updates without interrupting the user experience. Click the **bell icon** to open your Notifications Center.

Quickly review and respond to actionable events such as device approvals and sharing requests with one click.

Options like the "Unread Only" toggle and "Mark all as read" allow you to simplify and filter your view.

Filter Notifications, Unread Only, & Mark All as Read

{% hint style="success" %} **To learn more about the Notification Center, click** [**here**](https://docs.keeper.io/en/user-guides/notification-center)**.** {% endhint %} ### Security Audit The Security Audit screen gives the passwords stored in your vault an overall security score based on password strength. You can clearly view information about each record's password strength and reuse from this screen. You can easily view a record that contains a high-risk password by clicking on it from the provided list. To resolve the risk, you will be directed to change the password at the record's website and then update the corresponding record in your vault. ![Security Audit](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FeIqNEjVzlIqVHQrACKST%2FScreen%20Shot%202023-04-19%20at%2010.33.56%20AM.png?alt=media\&token=07dd537d-a095-4a62-9c56-4d4bf5b469a2) {% hint style="info" %} Learn more about Security Audit [here](https://docs.keeper.io/en/user-guides/security-audit). {% endhint %} ### Record History Keeper provides you with the ability to view and restore previous versions of a record by clicking on the record's **information icon** and **View Record History**. ![Record Information](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FVK0MuZ2nOAr5oK0MUehs%2FScreen%20Shot%202023-04-19%20at%2010.37.48%20AM.png?alt=media\&token=618a6fa2-6767-442c-a492-cadaacbe7be8) Select the version of the record you want to review/and or restore based on the last modified date and time. Click **Restore** to revert the record back to the selected version. ![](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FA2HO4CdbaiK3v5LqULCS%2FScreen%20Shot%202023-04-19%20at%2010.42.54%20AM.png?alt=media\&token=80dada95-1718-4173-836d-3edff33ef30a) {% hint style="info" %} Deleted records can be reviewed and restored by visiting the **Deleted Items** section of your vault (this is available for paying customers only). {% endhint %} ### Emergency Access Give trusted family and friends access to your Keeper Vault in the event of an emergency or loss of life. You can designate up to five emergency contacts and decide how much time should pass before their access is granted. {% hint style="info" %} The Emergency Access feature is only available for consumer accounts. {% endhint %} From the Account Dropdown Menu, click **Account > Emergency Access** Click **Trusted Users** and enter the email addresses of up to five contacts (Keeper users). Optionally, select a "Delay Access" duration from the dropdown menu for each user, then click **Send**. The amount of time between your request to provide emergency access and access granted can be set up to three months per contact. If a delay is configured, the countdown begins the moment the trusted user attempts to login to your vault. ![Account > Emergency Access >Trusted Users](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FxgGAA21uembBdI2AOvSq%2FScreen%20Shot%202023-04-19%20at%2010.51.24%20AM.png?alt=media\&token=28926061-74e0-4e49-b3b6-11d6ed5227cb)

In order for the recipient to accept the request, you must first establish a "sharing" relationship if one hasn't already been established through Keeper's record/folder sharing features. If prompted, click **Send Invite**. If the recipient is not an existing Keeper user, they will receive an email inviting them to sign up for a Keeper account. Once they sign up and login to their account, they can accept the sharing relationship request. Once the recipient accepts your sharing request, you will need to invite them to be your emergency contact once more from the “Emergency Access” section of your vault. This step is not necessary if a sharing relationship has previously been established. {% hint style="info" %} To learn more about Emergency Access, click [here](https://docs.keeper.io/en/user-guides/emergency-access). {% endhint %} ## Deleted Items You can view and restore previously deleted records from the "Deleted Items" section of your vault by clicking **Restore**.

### Delete Forever Records in the Deleted Items can be purged permanently by selecting the "Delete Forever" option.

### Data Retention Policy Business customers have the option of applying data retention policies in the enforcement policy section of the Keeper Admin Console. If a retention policy is set, you may be denied the ability to permanently delete items from the vault. If this occurs, you will receive a message similar to below:

### Lost Access The “Lost Access” tab contains records that you own, but are no longer accessible (e.g. You delete a record that you own that has also been shared with another user). This feature allows users to individually add these records back to their vault. Click **Add to My Vault** to add a record back to your vault.

### Shared Item Recovery Recently deleted shared records from within shared folders can be recovered from the tab called "**Shared Folder Contents**". This tab contains records that were deleted by a user of the shared folder with "Can manage records" permission. Records which appear in this tab are able to be restored from any user who currently has access to the shared folder. This feature was created to make the restore process accessible from any shared folder participant when a record has been removed by any team member. {% hint style="info" %} For security reasons, if a change was made to the record after it was removed from the shared folder, it cannot be restored and the original owner must re-share it. {% endhint %}

## **Two-Factor Codes for TOTP** For extra security on supported sites and apps, click **Add Two-Factor Code** to store Two-Factor Authentication (2FA) codes for standard TOTP (Time-Based One Time Passwords) in your Keeper records.

Storing two-factor codes in your vault has several advantages: * Keeper two-factor codes are more secure than using SMS text messages. * Two-factor codes stored in Keeper are protected with strong Zero-Knowledge encryption. * Codes can be auto-filled quickly while logging in to a site, saving time and reducing friction. * Keeper records are securely backed up so if you lose a device you don’t have to reset all the codes. * Since Keeper records are shareable, two-factor codes are always available to everyone who has access to the record. {% embed url="" %} Two-Factor Codes Integration {% endembed %} ## KeeperFill The KeeperFill Browser Extension allows you to autofill your passwords and save new login credentials to your vault. KeeperFill is available for every web browser. Download KeeperFill for your browser by visiting our [Downloads Page](https://www.keepersecurity.com/download.html?t=v). ![Autofill Your Logins With KeeperFill](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FDho1kLd7Zp1jpiH90Uby%2FScreen%20Shot%202024-05-15%20at%2012.15.37%20PM.png?alt=media\&token=6d5d14b1-7bef-4b74-bc87-64bc03206187) {% embed url="" %} Autofill With KeeperFill {% endembed %} {% hint style="info" %} To learn more about the KeeperFill Browser Extension, click [here](https://docs.keeper.io/en/user-guides/browser-extensions). {% endhint %} ### Changing Passwords with KeeperFill KeeperFill makes it easy to change your passwords. When visiting a site's "Change Password" form, you will receive a prompt from Keeper asking if you would like help changing your password. By clicking **Yes**, Keeper will walk you through a few quick steps to change your password and simultaneously update the record in your vault. These steps will include a series of prompts detailing the following actions: * Autofill your old/current password * Automatically generate and autofill a new secure password * Confirm the changes and save them to your vault ![KeeperFill's Prompt to Change a Password](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FTtXTvurUel6iuwwNdqDy%2Fspaces_-LSGVtOTYUIkVBoYtFvK_uploads_V13A93Uhg0hZgf7LKaPf_Screen%20Shot%202023-10-11%20at%201.webp?alt=media\&token=af40f57f-c5e5-4b09-a831-3c8a84a45a04) {% embed url="" %} Changing Your Passwords {% endembed %} ## Secure Add-Ons ### Secure File Storage Keeper offers Secure File Storage to protect your confidential files, photos and videos. Securely upload and store files such as passport photos, medical cards, drivers licenses, tax and loan documents, videos and any other private file to your Keeper vault. {% hint style="info" %} Files can either be added to an existing record or you can create a new record to store the file independently of other login information. {% endhint %} Click **Files or Photos** to upload a file, or simply drag-and-drop the file directly into your Vault. ![Files or Photos](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FVgoip4VwavpTRBUD3zQ6%2FScreen%20Shot%202023-04-13%20at%2011.58.43%20AM.png?alt=media\&token=fb727b07-4a0e-411a-a5c0-e45e78d34159) ![Drag-and-Drop a File Directly Into Your Vault](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F9GmrRFJkttX0PnfY39G0%2FScreen%20Shot%202023-04-13%20at%2011.59.31%20AM.png?alt=media\&token=39b0de38-9941-4763-8f4e-cd268bac2a6c) {% hint style="info" %} To learn more about Secure File Storage, click [here](https://docs.keeper.io/en/user-guides/secure-file-storage). {% endhint %} ### BreachWatch BreachWatch is a powerful secure add-on feature that monitors the internet and dark web for breached accounts matching records stored within your Keeper Vault. BreachWatch alerts you so that you can take immediate action to protect yourself against hackers. Once activated, BreachWatch continuously monitors for compromised credentials and notifies you if any of your records are at risk. To start your BreachWatch scan, from the left navigation menu, click **BreachWatch > Let's Begin**. ![BreachWatch](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F6WxHziyEcESe6Gi1QGC5%2FScreen%20Shot%202023-04-28%20at%2012.17.59%20PM.png?alt=media\&token=86ef6c18-7853-4211-a00e-bc0270476088) BreachWatch will then scan your records and report any risks associated with them. Clicking each record listed will allow you view the steps needed to resolve each risk. Resolving the risk requires you to change the password at the affected website. Once you have done that, be sure to update the corresponding record in your Keeper Vault with the same password. ![](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FtL80ZSesRxHemq6eCx5k%2FScreen%20Shot%202023-04-28%20at%2012.29.31%20PM.png?alt=media\&token=6a26ee44-200b-41c6-a974-7d8e64560ae7) If you click **Ignore**, then that record will be skipped on future scans until the password is reset. You may also do nothing (deferring a response) and leave the risky password unchanged and thus still at risk. {% hint style="info" %} To learn more about BreachWatch, click [here](https://docs.keeper.io/en/user-guides/breachwatch). {% endhint %} ## Settings Users can configure specific features like language, theme and two-factor authentication from the Settings Menu. You can access the Settings Menu by clicking on the **Account Dropdown Menu** (your email) in the upper-right corner of your screen. ![Account Settings](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FJnQ6VeIPy2h9ya5WJe45%2FScreen%20Shot%202023-11-17%20at%2010.44.34%20AM.png?alt=media\&token=74d650e7-13e3-491b-9e98-9811d790e702) ### General * Choose a Theme: Select from a number of available themes. The theme will affect coloring of buttons, backgrounds, icons and other components. * Clipboard Expiration (Desktop App Only): This will clear any data copied to the clipboard via a copy button after a period of time. Note: If your operating system maintains a clipboard history, this information may still be available after it has been cleared. * Choose another language: English US & UK, Spanish, Japanese, Romanian, Chinese Simplified & Traditional, French, Korean, Russian, Arabic, Greek, Dutch, Slovak, Brazilian Portuguese, Hebrew, Polish, German, Italian, and Portuguese * Record Type Sorting: Adjust the order that record types show in the "Create new" dropdown. * Master Password: Allows you to reset your master password. You must re-enter your current master password in order to change it. * Account Recovery: Allows you to set your recovery phrase which can be used to access your vault in the event you forget your master password. * Email Address: Allows you to change the email address associated with your account. You must re-enter your current master password in order to change it. * Delete All Unshared Owned Records: This will delete all records from your vault that you own. Records that have been shared, will still be shared. Deleted records will be moved to the trash can. To permanently delete them, you must also empty your trash. ### Security * Auto-Logout: Logout of Keeper after a number of minutes of inactivity. On the web vault, this is controlled in the browser extension settings. On desktop you have the ability to also wipe application memory and restart the desktop app on logout. * Stay Logged In: If Auto-Logout is enabled, this setting will maintain the inactivity timer and preserve your login if the system is rebooted or your browser is restarted. If "Stay Logged In" is disabled, you will be logged out if the application closes. * [Two-Factor Authentication](#two-factor-authentication-setup): Enable a second factor of authentication such as SMS, RSA token, DUO security token, Authenticator or KeeperDNA. This will be used in addition to device verification and a master password. * [Security Keys](#security-keys): Setup a security key such as a Yubikey as a second factor for authentication. * Auto-Approve Devices from Recognized IP Address(es): Device approval is needed for any client to login for the first time. The device token is saved per device. If you would like to automatically skip device approval when you are on an IP that matches another already approved device, this will skip the check. * [Windows Hello Login (PC Only)](#windows-hello-login): Login to the keeper vault using biometrics. This replaces the first factor (your master password), and second factors will still be required. * Touch ID (MacOS only): Login to the keeper vault using biometrics. This replaces the first factor (your master password), and second factors will still be required. ### KeeperFill * [KeeperFill for Apps](#keeperfill-for-apps): KFFA allows interaction with desktop and thick clients to input passwords and other fields into apps via shortcut keys. This requires the desktop app to be installed. * [KeeperFill Browser Extension](#keeperfill): The browser extension provides most keeper capabilities directly from the browser. ### Accessibility * Optionally extend display of temporary confirmation messages. * Zoom keyboard shortcut: Cmd +/- {% hint style="info" %} In order to properly utilize the vault's **+Create New** button and various dropdown menus, users must first disable the JAWS "Virtual Cursor" setting if applicable (or ALT + arrow up/down for NVDA). In JAWS navigate to **Utilities > Settings Center** and search for "use virtual PC cursor", then uncheck "Use Virtual PC Cursor". {% endhint %} ### Advanced * Search Settings: Control the visibility of Keeper’s search results dropdown overlay and advanced search filters. * Automatic Syncing Delay (Business Customers Only): Set your vault sync delay frequency to improve syncing performance across large user groups. * Show Numbering In Record List View: Choose whether you want records in "list view" to be numbered.

### Import & Export * Import: Import passwords from browsers or other password managers. Web imports are typically file based. Keeper Desktop has more availability for automated imports from other solutions. * Export: Export your vault to CSV, JSON or PDF. This includes the ability to include records that have been shared with you that you are not the owner of. * Shared Records Report: Generate a report in CSV, JSON or PDF format. This provides a list of records that you own, and who those records are shared with. ### Keeper Forcefield Keeper Forcefield is an advanced endpoint security feature for Microsoft Windows that protects sensitive applications and processes from unauthorized access. It is specifically designed to defend against threats such as infostealers and password-stealing malware installed from phishing or other attacks. Forcefield will only show on the Windows version of the Keeper Desktop application.

See the [Keeper Forcefield](https://docs.keeper.io/enterprise-guide/keeper-forcefield) page for more information. ## Two-Factor Authentication Two-Factor Authentication (2FA) provides an extra layer of security when logging into your Keeper Vault or another site or application by requiring a secondary passcode upon logging in. {% hint style="warning" %} Enabling Two-Factor Authentication is advised for highly valuable or sensitive accounts (e.g. banking, medical and social media accounts). {% endhint %} Keeper provides two ways to take advantage of 2FA: * To log into your Keeper Vault. * To login into any site or application from your Keeper Vault by embedding a Two-Factor code into your records. ### 2FA for Your Keeper Vault To enable 2FA for your Keeper vault, from the Account Dropdown Menu, click **Settings > Security**, toggle **"**Two-Factor Authentication" on and select your 2FA method.

Keeper support several methods of Two-Factor Authentication: * Text Message (SMS) * Authenticator App (such as Google Authenticator, Microsoft Authenticator, etc) * RSA SecurID (for Enterprise customers) * Duo Security (for Enterprise customers) * Keeper DNA (using Apple Watch or Android Wear devices) * FIDO2 Security Keys (or device passkeys)

#### **Text Message Setup** (1) The Text Message toggle is on by default. Select a **Region** from the dropdown (US+1 by default), enter your **10 digit phone number including your area code** and click **Next**. (2) To verify that you trust this number and device, **enter the Keeper web code** that was sent to the phone number you provided. Select your 2FA code duration from the dropdown menu and click **Next**. Codes will only last for a minute; if you need another code sent, click **Send a new code**. {% hint style="info" %} You will be prompted for 2FA every time you login to your Vault unless you select an alternative code duration. Business customers may be required to enter the code every login as determined by their Keeper Administrator. {% endhint %} ![Enter Verification Code](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FUrZIVSGGoHYagka82CTZ%2FScreen%20Shot%202023-05-01%20at%2011.23.05%20AM.png?alt=media\&token=8d175c5d-f1e1-4e22-8fb5-03ccaae181a4) (3) Backup codes will be shown next. If you are unable to receive Two-Factor codes via the phone number you entered, you can enter one of the codes listed instead. Click **I have written these codes down** to finish. If you are NOT receiving SMS messages from Keeper, please use the TOTP method. #### Authenticator App (TOTP) Setup: (1) Toggle "**Authenticator App**" on and click **Next**. (2) Using the device that runs the the TOTP application, **scan the QR code** provided or manually enter the secret key. The app will then acknowledge the QR code and produce a verification code.

(3) **Enter that verification code** and click **Next**. {% hint style="info" %} You will be prompted for 2FA every time you login to your Vault unless you select an alternative code duration. Business customers may be required to enter the code every login as determined by their Keeper Administrator. {% endhint %} (4) Backup codes will be shown next. If you are ever unable to receive Two-Factor codes, you can enter one of the codes listed instead. Click **I have written these codes down** to finish. {% hint style="info" %} In order for Azure MFA (using the Microsoft Authenticator app.) to be utilized as a TOTP, the Azure administrator needs to allow the verification method "Verification code from mobile app or hardware token" when setting up MFA in Azure. {% endhint %} #### KeeperDNA Setup: Keeper DNA is a Two-Factor Authentication method that uses your smart watch as your second factor. To use this feature, toggle the switch next to Keeper DNA, then follow these links to set up KeeperDNA on your preferred platform: * [Keeper DNA for iOS and Apple Watch](https://docs.keeper.io/en/user-guides/ios#apple-watch) * [Keeper DNA for Android and Wear Devices](https://docs.keeper.io/en/user-guides/android#keeper-dna-2fa) #### Security Key Setup: Keeper supports any FIDO2-compatible WebAuthn security key, including hardware-based security key devices such as YubiKey and device passkeys on your web browser or operating system. A user can register up to five security keys. Any one of those keys will unlock the account. 1. Go to **Settings > Security** and enable **Two-Factor Authentication** then select **"**Set Up" 2. Make sure the security key is NOT already inserted into your USB port and click **Next**. 3. Insert the security key into the USB port, name the key and click **Register**. If you have a PIN associated with your security key, you will be required to enter the PIN when registering your key. If you would like to remove the requirement for PIN entry, this can be done after registration.

#### Security Key with Fallback Method If you don't always have your security key on hand, or if you are using mobile devices which don't support hardware security keys, you may add additional methods of 2FA such as a TOTP code. When logging into a device, you will then have the option of using either method. #### Security Key as the Only Factor For the highest level of protection, you can elect to use Security Keys as the only 2FA method. There are some important things to know about this configuration: * Support for enforcing a FIDO2 Security Key can vary based on the device operating system and device firmware capabilities. * Keeper on iOS currently requires using NFC-enabled keys. * The PIN requirement is supported based on the capabilities of the device. As of this writing, mobile OS support for PIN enforcements is limited. We do not recommend enforcing the PIN if users are accessing Keeper on their mobile device. * Keeper supports up to 10 security keys on a single account. Any key can be used during the login process. #### Managing the Security Key PIN Requirement To manage the entry of PIN every login with a security key, go to Settings > Security > Security Keys > Edit > Edit > and see the "Require PIN if set on security key" setting.

### 2FA for **Websites & Apps** Keeper can protect, manage and store TOTP codes for authenticating into any 3rd party website. (1) At the target website, visit the two-factor authentication screen which is usually located within security settings. It is sometimes referred to as "login verification" or "two-step verification". Screengrab the QR pattern or copy the secret code to your clipboard. (2) Within a record, click **Add Two-Factor Code**. ![Add Two-Factor Code](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FUmSEDYM1SHMTo6qwGbXH%2FScreen%20Shot%202023-04-13%20at%2012.25.47%20PM.png?alt=media\&token=79f1ce06-603b-4aac-9e67-74b505619d42) (3) Upload the screengrab of the two-factor QR pattern (with security key) associated with the site or application. If there isn't a QR pattern, use the manual entry method. Enter the code given under “Secret Key”, often a 32-digit code and fill out the rest of the fields. If you're using Keeper Desktop, you can also use the handy "Scan" feature to automatically capture the code.

(4) After adding the security key to the record, a two-factor code will be generated inside the Keeper record. (5) The two-factor code will be regenerated frequently and can then be copied and filled into the site or app when prompted after logging in with a username and password. ![Store 2FA Code in a Record](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2Fm1q9m4nb1QQ6NoYX9Zo0%2FScreen%20Shot%202023-04-13%20at%2012.29.38%20PM.png?alt=media\&token=77cca885-87b9-48bd-b21e-4939720ff29c) ## KeeperFill for Apps KeeperFill for Apps is a convenient tool used to further enhance your experience with the fully-featured Keeper Desktop App. Used in conjunction with your desktop applications, KeeperFill for Apps provides a simple login solution and quick access to your vault records. Using a hotkey, KeeperFill for Apps also provides autofill features for native desktop applications. Please note, this feature is only available when using the Keeper Desktop application. ![KeeperFill for Apps](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSGVtOTYUIkVBoYtFvK%2F-M7cMeNcW3ftDbJtTyEH%2F-M7cOHaQntsE2zLc_9RX%2FScreen%20Shot%202020-04-20%20at%2010.32.44%20AM.png?alt=media\&token=5e530339-aeb7-41e0-8c1c-8c089391b70d) {% hint style="info" %} To learn more about KeeperFill for Apps, click [here](https://docs.keeper.io/en/user-guides/keeperfill-for-apps). {% endhint %} ## Platform-Specific Features ### Touch ID Magic Keyboard (Fingerprint Login) On supported Mac devices equipped with the Apple M1 chip, users with [Touch ID Magic Keyboards](https://support.apple.com/guide/mac-help/touch-id-mchl16fbf90a/mac) can use their fingerprint to log in to the Keeper Desktop App. #### Touch ID Configuration To configure your Touch ID Magic keyboard fingerprint login capabilities, you must first be running the latest version of macOS (Big Sur 11.5.2 or newer). Once updated, navigate to your computer's **System Preferences > Touch ID > Add Fingerprint**. Follow the prompts to register your fingerprint to the device. ![Mac System Preferences](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSGVtOTYUIkVBoYtFvK%2F-Mi8pn29QGvzcO36d9pk%2F-Mi8qFhOPgDxGP0ZwhdQ%2FScreen%20Shot%202021-08-26%20at%2012.07.21%20PM.png?alt=media\&token=ea899e59-4f5b-4a6a-a119-91b671d7a3de) ![System Preferences > Touch ID](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSGVtOTYUIkVBoYtFvK%2F-Mi8pn29QGvzcO36d9pk%2F-Mi8qThn3n3nC4HrTg_s%2FScreen%20Shot%202021-08-26%20at%2012.07.35%20PM.png?alt=media\&token=946244c7-b616-4de4-b4f0-6064135ce0e1) ![Fingerprint Successfully Registered](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSGVtOTYUIkVBoYtFvK%2F-Mi8pn29QGvzcO36d9pk%2F-Mi8rjfGI636WrxQ3rQ7%2FScreen%20Shot%202021-08-26%20at%2012.15.55%20PM.png?alt=media\&token=80956160-211a-4ad7-880c-086c4c28bb47) **Enable Touch ID in Your Keeper Vault** Once you have registered your fingerprint, log in to the Keeper Desktop App and click on the account dropdown menu in the upper-right corner of your screen, then click **Settings > Security** and toggle "Touch ID" on. ![Enable Touch ID](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2Fs0aBEiTtp9LRFZeEtAdq%2FScreen%20Shot%202023-06-08%20at%2012.41.29%20PM%20$1$.png?alt=media\&token=739bff24-3e36-4c11-ad64-df0171496db1) The next time you login to the Keeper Desktop App, the "Touch ID" button will appear at the login screen. Click **Touch ID** and when prompted, apply your registered fingerprint to the Touch ID sensor on your keyboard to log in. ![Touch ID Login](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2Falpw5GMLdpw5Al4w3Wtm%2Flogin-mac-toucid.jpg?alt=media\&token=2023c895-fb63-4b08-8d17-184cfd2c8ab7) ![Touch ID Prompt](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FCa3E7VBDVbZqDJi0Iv2g%2Flogin-mac-touchid-prompt.jpg?alt=media\&token=dae952a3-7b1c-4495-a4e1-19f26da9ac1e) ### Windows Hello Login Keeper is compatible with Windows Hello, a biometrics-based technology that allows users to authenticate and log into their Windows device using biometric facial recognition, fingerprint reader, or pin (available on Windows 11). To enable Windows Hello Login for Keeper, from the Account Dropdown Menu, click **Settings > Security** and toggle "Windows Hello Login" on. ![Enable Windows Hello Login](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FesFT8DksvYIAAWnicpx0%2FSettings%20for%20windows.jpg?alt=media\&token=5326bd37-8555-4168-afeb-1efc3a91be0c) Next time you log in to Keeper, click the **Windows Hello** login button.

Windows Hello will then attempt to authenticate your identity. Once authenticated, you will be automatically logged into Keeper. ![Windows Hello Prompt](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FpN0QwR5Wbp8Q7m6ksvwB%2Flogin-windows-hello-prompt.jpg?alt=media\&token=cef4b41e-89c3-4c93-90cd-69ab98c2c864) {% hint style="info" %} To learn more about logging into Keeper with Windows Hello, click [here](https://docs.keeper.io/en/user-guides/tips-and-tricks/login-to-keeper-with-windows-hello). {% endhint %} ### Keychain Access (Mac OS) When accessing your Keychain, a popup will be triggered asking you to enter your Mac password. This is because Keeper Desktop App saves local storage protected by a key saved in Keychain Access which is used to encrypt local app data. Enter your Mac password and click **Always Allow**. ![Keychain Access Password Popup](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FfZ7k4clSpJitXpiTmnSC%2FScreen%20Shot%202022-08-16%20at%2012.36.57%20PM.png?alt=media\&token=1b1dc0ad-21e8-4ab6-a9de-8e591ce59418) ## Password Export (Backup) To backup your records or generate a Shared Records Report, from the Account Dropdown Menu click **Settings > Export**. There are 4 formats for export: CSV, JSON, PDF and encrypted KeePass (.KDBX). To begin backup, select your preferred file format and click **Export**.

{% hint style="warning" %} The encrypted KeePass format (.kdbx) is the only format which includes attachments saved in records. For advanced backup capabilities see [Keeper Commander](https://docs.keeper.io/keeperpam/commander-cli). {% endhint %} ## Uninstall The instructions below are for uninstalling Keeper Desktop App (Keeper Password Manager) for Mac and Windows OS. {% hint style="danger" %} Uninstalling the Keeper Password Manager will delete the data from Keeper on the local device. Data stored in Keeper's Cloud Security Vault is NOT erased. {% endhint %} #### Mac 1. Drag the Keeper Password Manager app to the **Trash**. 2. Empty the Trash. {% hint style="danger" %} Uninstalling Keeper Password Manager will also remove KeeperFill Browser Extension from Safari. Data stored in Keeper's Cloud Security Vault will NOT be erased. {% endhint %} #### Windows ![Uninstall Keeper Password Manager](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSGVtOTYUIkVBoYtFvK%2F-M-zqL1hcX2B3ok3T7ce%2F-M-zqVMFyyksir2rHNYP%2FWindows%20Desktop%20Web%20Vault.jpg?alt=media\&token=f31a5418-e593-4ae1-9c84-22f87801112a) 1. Navigate to the **Windows Start Menu > Settings > Apps & Features**. 2. Within Apps & features, click the **Keeper Password Manager** application. 3. Click **Uninstall**. 4. You will be warned that the app and its related info will be uninstalled, click **Uninstall** to confirm. 5. User Account Control will ask you to confirm making changes to your device, confirm the changes by clicking **Yes**. {% hint style="info" %} Additional user tutorial videos are available at: {% endhint %}