Log In to Keeper With Windows Hello

How to configure Keeper Desktop with Windows Hello biometric login.

Windows Hello Login

Keeper is compatible with Windows Hello, a biometrics-based technology that allows users to authenticate and log into their Windows device using biometric facial recognition, fingerprint reader, or pin (available on Windows 10). If Windows Hello is configured on a user's device and enabled in Keeper, this eliminates the requirement for users to enter their master password at the Keeper login screen, further expediting the login process.

Enable Windows Hello:

1. Open the Account Dropdown Menu.

2. Click Settings > Security.

3. Toggle "Windows Hello Login" on.

4. Once you have read the warning notification, click Enable to accept.

Enable Windows Hello Login

Windows Hello Setup

If Windows Hello is not yet configured on your device, you will receive a prompt to open your Windows Settings to configure it. Once you have configured Windows Hello, close out of the Settings window and return to your Vault to proceed with steps 3 & 4 above (Enabling Windows Hello).

Authentic With Windows Hello

Next time you log in to Keeper, Windows Hello will first attempt to authenticate your identity. Once authenticated, your vault will be decrypted and you will be automatically logged into Keeper.

By clicking Cancel you will be returned to the login screen to log in with your Master Password instead.

Windows Hello Prompt

Windows Hello login became available in March 2020 in our new unified App Installer when Keeper Desktop is installed from the download page of our website or the Microsoft Store. Customers on a prior version will not receive the Windows Hello feature until they install the proper version. The Windows Hello-compatible version of Keeper can be installed one of two ways:

1. Via the App Installer link on our website download page 2. From the Microsoft Store download site