# Resetting Keeper Desktop App If you encounter an issue with the Keeper Desktop application and you need to reset the content and settings, follow the steps below. ### Mac & Windows While in the Keeper Desktop App, navigate to **Help > Reset Keeper**.

### Mac Store Version Additional information may need to be deleted manually if you installed Keeper from the Mac App Store. Open the "Terminal" application from your Applications > Utilities menu then run the below command: ``` rm -rf ~/Library/Application\ Support/Keeper\ Password\ Manager/ ``` --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.keeper.io/en/user-guides/tips-and-tricks/resetting-desktop-app.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.