# Website Developers

If you are a website developer and your users are experiencing a compatibility issue with Keeper's browser extension, please follow the steps below.

### Keeper Icon Appearing in Wrong Field

![Form Field Icon](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F3Fr8tMfTYyhYUqcE7Lb7%2FScreen%20Shot%202024-06-04%20at%209.50.19%20AM.png?alt=media\&token=54ddf61c-a78e-411d-b065-fddf9fcd0156)

Keeper uses pattern matching to determine if a field should display a lock icon. If a lock icon is showing on a form field in error, you can supply a CSS class of `keeper-ignore` to your form element.  For example:

```
<input id="user_field" type="text" class="keeper-ignore my_class"/>
```


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.keeper.io/en/user-guides/troubleshooting/website-developers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
