# Virtual Machine Persistence

<figure><img src="/files/54Xt7sTsLf5CO8kcWQVi" alt=""><figcaption></figcaption></figure>

## **Overview**

Some customers virtualize their workforce desktops with tools like VMware or Citrix. For the KeeperFill extension to function properly on such desktops, certain directories may need to be persisted.

This applies to the extensions for Chrome and Edge. For each, three directories within the user's home directory must be persisted, as listed below.

## Extension ID

Some directory paths refer to an `<Extension-ID>.`  Where the ID is referred to, you can opt to persist the entire parent directory, or you can find the ID in the table below.

For Chrome, the ID may be either of the Chrome IDs listed. For Edge, the ID may be either of the Edge IDs listed; or, if you installed on Edge using the Chrome Web store, the ID will be one of the two Chrome IDs.

<table><thead><tr><th width="177">Browser</th><th>Extension ID</th></tr></thead><tbody><tr><td>Edge</td><td>lfochlioelphaglamdcakfjemolpichk<br><strong>OR</strong><br>mpfckamfocjknfipmpjdkkebpnieooca</td></tr><tr><td>Chrome / Edge</td><td>bfogiafebfohielmmehodmfbbebbbpei<br><strong>OR</strong><br>kbedblbpfmeicfpadihimgombbafaeeh</td></tr></tbody></table>

### Edge Locations

The following three directories should be persisted when using the Edge extension.

**Extension Installation:**

`C:\Users\%username%\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\<Extension-ID>`

**Indexed DB:**

`C:\Users\%username%\AppData\Local\Microsoft\Edge\User Data\Default\IndexedDB\chrome-extension_<Extension-ID>`

**Storage:**

`C:\Users\%username%\AppData\Local\Microsoft\Edge\User Data\Default\Local Extension Settings\<Extension-ID>`

## Chrome Locations

The following three directories should be persisted when using the Chrome extension.

**Extension Installation:**

`C:\Users\%username%\AppData\Local\Google\Chrome\User Data\Default\Extensions\<Extension-ID>`

**Indexed DB:**

`C:\Users\%username%\AppData\Local\Google\Chrome\User Data\Default\IndexedDB\chrome-extension_<Extension-ID>`

**Storage:**

`C:\Users\%username%\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\<Extension-ID>`


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