# Notification Center

## Overview 

The **Notification Center** is a secure, in-app hub in the Vault where you can view and manage important account, security, and product updates - without relying solely on email. Notifications appear directly in the Vault and can also be delivered through native OS or browser notifications. Clicking a native notification will take you straight to the corresponding notification in the Vault.

After logging into the Vault, you’ll see a **bell icon** in the upper-right corner next to your profile. This is your Notification Center. The bell also shows how many unread notifications you have at a glance.

<figure><img src="/files/41iCS2oMEYsvhe2R7iru" alt=""><figcaption></figcaption></figure>

Inside the Notification Center, you can **filter notifications** and respond to **actionable events** such as device approvals and sharing requests. Next to each notification’s timestamp, you’ll see a small **dot**—clicking this dot marks the notification as read. You can also use the **overflow menu** (three dots) on each notification to mark it as read.

<figure><img src="/files/ccpe7JaXEOth37gR0qoS" alt=""><figcaption><p>Notification Center Alerts</p></figcaption></figure>

<figure><img src="/files/t8KQnP5Bo9ygBjed2Ca1" alt="" width="563"><figcaption><p>Notification Filters</p></figcaption></figure>

## Features

With Notification Center, you can receive and review key alerts directly inside Keeper, including:

* **Security alerts** – Suspicious login attempts, account setting changes, and other security-related events.
* **Subscription reminders** – Upcoming renewals and expired payment methods so you can act quickly.
* **Product and growth updates** – In-app promotions and product announcements that don’t interrupt your workflow.
* **Access requests** – Requests to access shared records or files, with quick paths to approve or deny.
* **Device management alerts** – Notifications about new device logins and reminders to review active device sessions.
* **Master Password notifications** – Reminders to update your master password or confirm password reset activity.
* **Record reminders** – Alerts for time-sensitive items such as expiring passwords or access keys.
* **PAM workflow notifications** – Updates about PAM approvals, check-in/check-out status, access control requests, and automatic credential rotation events.

The Notification Center keeps all of these updates in one place, making it easier to stay aware of what’s happening with your account and resources.

***

## Setup

On desktop and mobile devices, you may get asked to approve system notifications upon accessing the Keeper vault for the first time. Click "Allow" to receive the notifications at the system level.&#x20;

<figure><img src="/files/RvZAxHtnuJDGraBCp24D" alt=""><figcaption></figcaption></figure>

If you clicked Block by accident, you can re-enable this from your system settings. In order for system notifications to appear, you may need to enable them in 3 places: the website permission, browser notification permissions, and your OS/app notification settings.

## OS/App Settings

Make sure your OS allows notifications for the web browser you're using.

#### **macOS**&#x20;

Go to System Settings → Notifications → choose your Browser → Allow Notifications

#### **Windows**

Go to Settings → System → Notifications → turn on for your browser

<figure><img src="/files/u2gn5IEft3EeyvJpo98r" alt="" width="375"><figcaption></figcaption></figure>

***

### Chrome on Mac/PC/Linux

#### Allow notifications in Chrome (global)

* Open Chrome → go to **chrome://settings/content/notifications**
* Make sure: **Sites can ask to send notifications** is **ON** (recommended)
* Ensure the Keeper domain is **allowed to send notification**

<figure><img src="/files/3lQiiTea3bTEdzRxY99e" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/vEmD73DfQHNe5VXhGScG" alt=""><figcaption></figcaption></figure>

#### Allow notifications for a specific site

* Go to the site/web app
* Click the **lock icon** (left of the URL) → **Site settings**
* Find **Notifications** → set to **Allow**
* Reload the page, then use the app/site’s “Enable notifications” button (or wait for the prompt)

***

### Safari on Mac

* Go to **Safari → Settings…** (or **Preferences…** on older macOS)
* Click **Websites**
* In the left sidebar, click **Notifications**
* Make sure **“Allow websites to ask for permission to send push notifications”** is checked.
* Ensure that keepersecurity.com (or keepersecurity.eu, .com.au, .ca, .jp, etc) is allowed

<figure><img src="/files/sjlVpU1mex8ymxMYgqFN" alt=""><figcaption></figcaption></figure>

#### Allow notifications for the specific site

* Stay in **Safari → Settings… → Websites → Notifications**
* Find the site in the list
* Set it to **Allow** (instead of Deny).
* Refresh the site and use the app/site’s “Enable notifications” flow if it has one.

***

### Firefox on Mac/PC/Linux

#### Allow notifications in Firefox

* Open **Firefox Settings**
  * Windows/Linux: ☰ → **Settings**
  * Mac: ☰ → **Settings** (or **Firefox → Settings**)
* Go to **Privacy & Security**
* Scroll to **Permissions → Notifications**
* Click **Settings…**
* Make sure the site isn’t set to Block
* Ensure **“Block new requests asking to allow notifications”** is **unchecked** (if you want sites to be able to ask)

#### Allow notifications for the specific site

* Go to the site/app in Firefox
* Click the **lock icon** (left of the address bar) → **Connection secure / Permissions**
* Set **Notifications** to **Allow** (or remove any existing block)
* Then use the site’s “Enable notifications” button to trigger the prompt

<figure><img src="/files/WyM0p0eR2vDCmpVzOSBb" alt="" width="375"><figcaption></figcaption></figure>

***

### Chrome on Android

* Go to **Android Settings → Apps → Chrome → Notifications** → turn **On**
* In Chrome: Go to **Settings → Site settings → Notifications** → allow

***

### Firefox on Android

1. **Android Settings → Apps → Firefox → Notifications** → turn **On**
2. In Firefox: ☰ → **Settings → Site permissions → Notifications** → allow
3. Visit the site and accept the notification prompt

***

### Safari on iPhone/iPad

On iOS/iPadOS, web push notifications work for Home Screen web apps (added via “Add to Home Screen”), introduced with **iOS/iPadOS 16.4+**.

**To enable:**

* Open the site in Safari
* Share icon → **Add to Home Screen**
* Open it from the Home Screen (as an app)
* When prompted, tap **Allow** for notifications (and ensure notifications aren’t disabled in iOS settings for that web app).


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