Notification Center
The notification center consolidates important in-app messages for the Keeper platform
Overview
The Notification Center is a secure, in-app hub in the Vault where you can view and manage important account, security, and product updates - without relying solely on email. Notifications appear directly in the Vault and can also be delivered through native OS or browser notifications. Clicking a native notification will take you straight to the corresponding notification in the Vault.
After logging into the Vault, you’ll see a bell icon in the upper-right corner next to your profile. This is your Notification Center. The bell also shows how many unread notifications you have at a glance.
Inside the Notification Center, you can filter notifications and respond to actionable events such as device approvals and sharing requests. Next to each notification’s timestamp, you’ll see a small dot—clicking this dot marks the notification as read. You can also use the overflow menu (three dots) on each notification to mark it as read.
Features
With Notification Center, you can receive and review key alerts directly inside Keeper, including:
Security alerts – Suspicious login attempts, account setting changes, and other security-related events.
Subscription reminders – Upcoming renewals and expired payment methods so you can act quickly.
Product and growth updates – In-app promotions and product announcements that don’t interrupt your workflow.
Access requests – Requests to access shared records or files, with quick paths to approve or deny.
Device management alerts – Notifications about new device logins and reminders to review active device sessions.
Master Password notifications – Reminders to update your master password or confirm password reset activity.
Record reminders – Alerts for time-sensitive items such as expiring passwords or access keys.
PAM workflow notifications – Updates about PAM approvals, check-in/check-out status, access control requests, and automatic credential rotation events.
The Notification Center keeps all of these updates in one place, making it easier to stay aware of what’s happening with your account and resources.
Setup
On desktop and mobile devices, you may get asked to approve system notifications upon accessing the Keeper vault for the first time. Click "Allow" to receive the notifications at the system level.
If you clicked Block by accident, you can re-enable this from your system settings. In order for system notifications to appear, you may need to enable them in 3 places: the website permission, browser notification permissions, and your OS/app notification settings.
OS/App Settings
Make sure your OS allows notifications for the web browser you're using.
macOS
Go to System Settings → Notifications → choose your Browser → Allow Notifications
Windows
Go to Settings → System → Notifications → turn on for your browser
Chrome on Mac/PC/Linux
Allow notifications in Chrome (global)
Open Chrome → go to chrome://settings/content/notifications
Make sure: Sites can ask to send notifications is ON (recommended)
Ensure the Keeper domain is allowed to send notification
Allow notifications for a specific site
Go to the site/web app
Click the lock icon (left of the URL) → Site settings
Find Notifications → set to Allow
Reload the page, then use the app/site’s “Enable notifications” button (or wait for the prompt)
Safari on Mac
Go to Safari → Settings… (or Preferences… on older macOS)
Click Websites
In the left sidebar, click Notifications
Make sure “Allow websites to ask for permission to send push notifications” is checked.
Ensure that keepersecurity.com (or keepersecurity.eu, .com.au, .ca, .jp, etc) is allowed
Allow notifications for the specific site
Stay in Safari → Settings… → Websites → Notifications
Find the site in the list
Set it to Allow (instead of Deny).
Refresh the site and use the app/site’s “Enable notifications” flow if it has one.
Firefox on Mac/PC/Linux
Allow notifications in Firefox
Open Firefox Settings
Windows/Linux: ☰ → Settings
Mac: ☰ → Settings (or Firefox → Settings)
Go to Privacy & Security
Scroll to Permissions → Notifications
Click Settings…
Make sure the site isn’t set to Block
Ensure “Block new requests asking to allow notifications” is unchecked (if you want sites to be able to ask)
Allow notifications for the specific site
Go to the site/app in Firefox
Click the lock icon (left of the address bar) → Connection secure / Permissions
Set Notifications to Allow (or remove any existing block)
Then use the site’s “Enable notifications” button to trigger the prompt
Chrome on Android
Go to Android Settings → Apps → Chrome → Notifications → turn On
In Chrome: Go to Settings → Site settings → Notifications → allow
Firefox on Android
Android Settings → Apps → Firefox → Notifications → turn On
In Firefox: ☰ → Settings → Site permissions → Notifications → allow
Visit the site and accept the notification prompt
Safari on iPhone/iPad
On iOS/iPadOS, web push notifications work for Home Screen web apps (added via “Add to Home Screen”), introduced with iOS/iPadOS 16.4+.
To enable:
Open the site in Safari
Share icon → Add to Home Screen
Open it from the Home Screen (as an app)
When prompted, tap Allow for notifications (and ensure notifications aren’t disabled in iOS settings for that web app).
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