Enterprise End-User
This end-user guide was created for Enterprise customers who login to Keeper using a Master Password.
Last updated
This end-user guide was created for Enterprise customers who login to Keeper using a Master Password.
Last updated
Keeper is simple to install, easy to use and you’ll be up and running in just minutes.
To create your Keeper account, click the Set Up Your Account Now button located in the email invitation sent by your Keeper Administrator.
Next, you will be asked to create a Master Password. It's important you choose a strong Master Password this only used for Keeper. This will be the only password you have to remember.
Two-Factor Authentication (2FA) adds an extra layer of security to your vault by requiring a second passcode upon logging in. Some 2FA methods like Duo or RSA, require admin configuration. Others, like the Google or Microsoft Authenticator Apps, can be set up by individual end-users.
Click the Account Dropdown Menu (your email address) then click Settings > Security to enable 2FA for your vault.
You can either manually enter your existing logins and passwords into your vault or Keeper can import your existing passwords directly from your web browser (e.g. Safari, Chrome, Firefox), another password manager, or from a text file (.csv).
To begin the import process, click the Account Dropdown Menu (your email address), then click Settings > Import.
Download the Keeper Desktop and Mobile Apps to access your Keeper Vault from any platform and use it for native applications across all of your devices.
Visit: https://keepersecurity.com/download to download the Keeper App for all of your desktop and mobile devices.
Supported Platforms:
PC, Mac and Linux desktops
Chrome, Firefox, Safari, Edge and IE11 Web Browsers
iOS (iPhone & iPad)
Android (Phones & Tablets)
Your passwords, databases, SSH keys, bank accounts and other sensitive data are saved in your private digital Keeper Vault (as "Records") and are encrypted on your device using 256-bit AES.
To begin, click + Create New > Record.
Choose a Record Type from the dropdown menu ("Login" is the default type)
Enter a name for the Record and click Next
Enter the Login (Username or Email)
Enter the Password or click the dice icon to generate one (more on that here)
Enter the Website Address
Enter Notes, add Files & Photos, a Two-Factor Code and Custom Fields
Click Save to finish
For more information, please see our comprehensive Web Vault and Desktop App Guide.
Keeper's Browser Extension called KeeperFill, autofills your logins and passwords into websites and apps. To download KeeperFill for your browser, visit Keeper's Download page. KeeperFill is available for every web browser.
Records appear directly on the home screen as a list, with “Suggested Records” at the top to easily fill the credentials that match the website you're on. Select the record, then click Autofill to fill the credentials into the site's log in form.
When you log into your vault for a second time, you'll be prompted to set up a 24-word recovery phrase. If you forget your Master Password, this feature will help you quickly regain access.
Once your recovery phrase has been generated, be sure to store it in a safe place. For added convenience, you will be given the option to copy or download it.
If Account Recovery is not available, your Keeper Administrator may be able to transfer your vault to another Keeper account.
Keeper Business and Enterprise users can create a free, Keeper Family Plan for up to 5 family members with unlimited devices. Once the user sets up the Family Plan, each family member receives their own vault. They can also share passwords between family members using either Shared Folders or individual record sharing.
Log in to your Keeper Business or Enterprise Web or Desktop Vault.
Click on your email address in the upper-right corner.
Select Account from the dropdown menu.
Enter your personal email in the "Keeper Family License for Personal Use" section.
Click Send Email.
This will create a separate, non-enterprise managed vault which will be associated with your personal email address.
This vault is intended for personal use only. All business-related credentials must be stored within your company issued vault.
Keeper provides several methods of importing data into the vault. Each method is fully documented with screenshots and example data. (1) Import from Chrome, Firefox, IE, Edge, Safari and Opera using the Web Vault https://docs.keeper.io/user-guides/import-records-1/import-from-chrome-firefox-ie-edge-and-opera
(2) Import from Chrome, Firefox, IE, Edge, Safari and Opera using the Desktop App From the Desktop App, simply click on Settings > Import > click "Import" to begin the import process.
(3) Import from .CSV file https://docs.keeper.io/user-guides/import-records-1/import-a-.csv-file
(4) Import from a structured .JSON file https://docs.keeper.io/user-guides/import-records-1/import-json
(5) Import from LastPass (Fully Automated) https://docs.keeper.io/user-guides/import-records-1/import-from-lastpass
(6) Import from 1Password https://docs.keeper.io/user-guides/import-records-1/import-from-1password
(7) Import from Dashlane https://docs.keeper.io/user-guides/import-records-1/import-from-dashlane (8) Import from Encrypted KeePass (.kdbx) Files https://docs.keeper.io/user-guides/import-records-1/import-from-keepass-kdbx
(9) Import using the Commander CLI https://github.com/Keeper-Security/commander#importing-records-into-keeper
(10) Custom import coding using the Keeper Commander SDK https://github.com/Keeper-Security/commander
More videos are available at: https://keepersecurity.com/support.
For additional information, please see our comprehensive library of end-user guides in the left column of this page.
