Web Vault & Desktop App

This quick start guide will walk you through the setup steps and main features of Keeper for Web Vault & Desktop App, linking additional user guides throughout for a more detailed look.
Getting Started
This section will walk you through a few important set-up steps that will help get you started and ensure you are up and running with Keeper in no time.
Account Sign-up
Import Passwords
Download KeeperFill
Disable Browser Password Features
When signing up for Keeper you will first enter your email address then you will be asked to create a Master Password which will be the only password you have to remember. We recommend that you choose a strong Master Password that is only used for Keeper -- don't forget your Master Password! You will also be asked to create a Security Question and Answer. This is especially important during the account recovery process, which can be initiated if you do ever forget your Master Password. 
Watch the video below to learn how to create your account.
Create Your Account
You can either manually enter your existing logins and passwords into your vault or Keeper can import existing passwords directly from your web browser (e.g. Safari, Chrome, Firefox), another password manager, or from a text file (.csv).
To get started click your Account Dropdown Menu, then click Settings > Import
For instructions on how to import from your web browser, click here.
For instructions on how to import from another password manager, click here. 
For instructions on how to import from a text file, click here. 
Keeper Import Tool
Watch the video below to learn how to import your passwords from web browsers.
Import Your Passwords
To learn more about manually entering your logins and passwords into your vault by creating new records, click here.
KeeperFill is a browser extension that autofills your logins and password into websites and apps. Click here to visit the Keeper website and download KeeperFill for your browser.
Browser-specific setup instructions and more information for KeeperFill:
​KeeperFill for Chrome​
​KeeperFill for Firefox​
​KeeperFill for Safari​
​KeeperFill for IE​
​KeeperFill for Edge​
​KeeperFill for Opera​
The KeeperFill browser extension will appear in the upper-right corner of your browser window (except Safari).
In Safari, the KeeperFill browser extension will appear in the upper-left area of the browser window.
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To make the most of Keeper's Browser Extension, we recommend that you disable your browser's built-in password saving features. Keeper provides a much more secure and seamless solution to save and autofill your passwords across all browsers, devices and computers.
Chrome
Click
 then Settings > Passwords and toggle off "Offer to save passwords".
Firefox
Click
then Options or Preferences > Privacy & Security and uncheck "Ask to save logins and passwords for websites".
Safari
Click Preferences... > Autofill then uncheck the boxes next to "Autofill web forms".
Microsoft Edge
Click
then Settings > Passwords and toggle off "Offer to save passwords".
Internet Explorer
Click
then Internet Options > Content and in the AutoComplete section click Settings and turn off "Forms and Searches" and "User names and passwords on forms", click OK to finish.
Your Keeper Vault
Your passwords, logins and other personal information are saved in your private, digital vault. It is here where you can view and edit all of your website login credentials and details, as well as store important files and photos. 
All of Your Passwords Organized in One Place
Strengthen your security and productivity by storing your passwords and private information in your personal, encrypted Keeper vault. 
Create a Record
Create a Folder
Create a Subfolder
Import Passwords
Records = your passwords, files and photos securely stored in Keeper.
Click + Create New > Record
Name Your Record
Enter Your Email or Username
Enter Your Password or Tap the Dice to Generate One (more on that here)
Enter the Website Address
Enter Additional Notes, Custom Fields, and Add Files & Photos​
Click Save to finish
Watch the video below to learn how to create a record.
Create a Record
Click + Create New > Folder
Enter the name of the folder and click Create
Drag-and-drop the record(s) you would like to store in that folder and click Move or click Create shortcut 
Shortcuts = like alias files, can exist in two or more places and when edited, change together.
Watch the video below to learn how to create a folder.
Create a Folder
Right-click on an existing folder and click New Folder
Enter the name of the subfolder and click Create
Keeper can import existing passwords directly from your web browser (e.g. Safari, Chrome, Firefox), another password manager, or from a text file (.csv).
To get started click your Account Dropdown Menu, then click Settings > Import
For instructions on how to import from your web browser, click here.
For instructions on how to import from another password manager, click here. 
For instructions on how to import from a text file, click here. 
Keeper Import Tool
Never Have to Remember Your Passwords Again
Keeper generates and securely stores strong, random passwords for all of your sites and apps so you will never have to remember your passwords again. 
Password Generator
Change Your Password with KeeperFill
While viewing a record, click Edit then click
 and Yes to confirm the change.
Set the password requirements, click Save to finish.
This will NOT automatically change the website's existing login password. You still must visit the corresponding website's "Change Password" form to update the old password to match the new, stronger password.
Keeper will detect when you visit a site's "Change Password Form" (if you are signed in and there is a matching record in your vault) and you will receive a prompt asking if you would like help changing your password.
By clicking Yes Keeper will walk you through a few quick steps to change your password and simultaneously update the corresponding record in your vault.
1.Click
 located in the field of the old/current password, click Next
2.Click
 located in each field of the new password, click Next
3.In the Keeper pop-up click Save
4.In the password form click Save or Submit
5.If the change was successful click Yes
If the password change was not successful, click No - Revert ChangeThis will reverse the password update just made to the corresponding Keeper record, allowing you to attempt the password change again.
Watch the video below to learn how change your passwords with Keeper. 
Changing Your Passwords
Securely Share Information
Securely create, share and manage records with family, friends and colleagues.
Share a Single Record
Create a Shared Folder
While viewing a record click Options > Sharing
Enter the email(s) of the Keeper users then choose their permission type from the dropdown menu.
Permission Type
Permission Level
Can Edit
Users in folder can edit this record
Can Share
Users in folder can share this record
Can Edit & Share
Users in folder can edit and share this record
Read Only
Users can only view the record
Transfer Ownership
User will own the record and control the sharing permissions
Watch the video below to learn how to share a record. 
Share a Record
Click Create New > Shared Folder
Click the dropdown to select where you would like to nest the shared folder, enter the shared folder name and click Create
Click Edit to add record(s), user(s) and set permissions types, then click Save to finish.
Permission Type
Permission Level
Can Manage Users
Can add or remove users
Can Manage Records
Can add or remove records
Can Manage Users & Records
Can add or remove users and records
No User Permission
Can view only
Watch the video below to learn how to create a shared folder. 
Create a Shared Folder
Boost Your Efficiency with KeeperFill
KeeperFill is a browser extension that autofills your logins and password into websites and apps.
Download KeeperFill
Autofill Logins & Passwords
Create New Records
Click here to visit the Keeper website and download KeeperFill for your browser.
Browser-specific setup instructions and more information for KeeperFill:
​KeeperFill for Chrome​
​KeeperFill for Firefox​
​KeeperFill for Safari​
​KeeperFill for IE​
​KeeperFill for Edge​
​KeeperFill for Opera​
The KeeperFill browser extension will appear in the upper-right corner of your browser window (except Safari).
In Safari, the KeeperFill browser extension will appear in the upper-left area of the browser window.
​
On most browsers, if it is the first time logging into a site using KeeperFill, you will asked if you would like Keeper to autofill your login, click Yes
Your credentials will then be autofilled into the login form.
If they are not automatically filled, click
 located in the login field.
Click Fill Record to fill your credentials or click
to view the record details and/or fill individual fields.
Keeper recognizes when you are at a site's login form and will prompt you to create a record if one has not yet been created.
Click + Create New then select your record type (Login, Payment Card, or Address)
 Review and edit the details of the Keeper generated record and click Save to fill and save.
Watch the video below to learn how to autofill with KeeperFill.
Autofill with KeeperFill 
Securely Store Your Payment Info for Faster Checkout
Identity & Payments is the place for you to store your personal contact/address information, and credit card numbers safely, making checkout on websites and apps a breeze. 
Store Personal Info
Store Payment Cards
Autofill Payment Info with KeeperFill
In Identity & Payments enter a username and click + Phone Number and + Address
Enter your corresponding personal information, click Save to finish.
In addition to your vault, your personal info can also be accessed using the search feature in the KeeperFill browser extension tool.
Watch the video below to learn how to store your personal and payment information with Keeper. 
Store Personal & Payment Information
Click Identity & Payments > Payment Cards > + Payment Card 
You can also add a payment card by clicking + Create New > Payment Card
Enter your corresponding payment information, click Save to finish.
In addition to your vault, your payment info can also be accessed using the serach feature in the KeeperFill browser extension tool.
Click the KeeperFill Browser Extension icon, then search for your payment method then click Fill Card
Alternatively, you can right-click in the payment field of the form to produce a context menu that allows you to access the KeeperFill features and fill the payment info.
Protect Your Sensitive Files, Documents & Photos
Securely upload and store files such as passports, medical or credit cards, loan documents, photos and any other private file -- making them easily accessible within your vault. 
Upload a File or Photo
While viewing a record, click Edit > + Files or Photos and select a file from your computer.
Alternatively, you can drag-and-drop the file directly into the record.
When the upload is complete, click Save to finish.
To view or download the file, click
 
Personalize Your Keeper Records with Custom Fields
Custom Fields allow you to store additional important data, like the answer to a site's security question or your passport number. 
Create a Custom Field
Autofill Custom Fields with KeeperFill
While viewing a record, click Edit > + Custom Field
Enter the Custom Field Name and Custom Field Value, click Save to finish.
Keeper autofills the custom fields of login forms as long as both the Website Address and Custom Field Name of the Keeper record match those of the login form.
If Keeper does not autofill the custom field: 
1.Click
 located in the custom field.
2.Next to the matching record click
to view the record details
3.Click
to fill the data.
Add an Extra Layer of Security with 2FA
Keeper integrates seamlessly with all Two-Factor Authentication (2FA) methods including TOTP, SMS, Touch/Face ID, and U2F security keys. Use Keeper to store your sites' Two-Factor Authentication codes and KeeperFill will autofill them at your next login where 2FA is required.
Add 2FA to a Record
Enable 2FA for Your Keeper Vault
2FA Codes & KeeperFill 
Navigate to the site's Two-Factor Authentication page (usually located in Security Settings) and follow the prompts to set-up an authenticator.
When it's provided, screen grab/snip and save the QR pattern to your computer..
In the corresponding Keeper record, click Edit > Add Two-Factor Code
Click Upload and select the QR pattern from your computer, then click Add
The Two-Factor Code will appear in the record and will regenerate in real-time, click Save to finish.
Hover over the Two-Factor Code and click
 to copy the code
At the website, finish setting-up the authenticator by keyboard pasting the copied code when prompted, Ctrl + v  (Windows) or command + v (MacOS)
The video below demonstrates how to add a Two-Factor Code to a record using the Keeper Desktop App instead, which can be downloaded here.
Click the Account Dropdown Menu, then click Settings > Security and enable Two-Factor Authentication
Select a Two-Factor Authentication method and click Next then follow the on-screen prompts to complete the setup (more on that here)
Whether you choose text message or an authenticator app as your 2FA method, Keeper offers the convenience of not having to enter the verification code every time you login. To enable this feature,  selectSave code on this device foreverduring 2FA set-up and you will only have to enter the code once on each device you login into. 
The website address of the site you are visiting and the website address of its corresponding Keeper record must match in order for KeeperFill to autofill your login credentials.
Click on the KeeperFill extension icon and
next to the matching record. 
​
Click
next to the Two-Factor Code to copy and paste it into the code field. 
Alternatively, you can right-click in the code field of the form to produce a context menu that allows you to access the KeeperFill features and fill the Two-Factor code.
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