Enterprise End-User

This end-user setup guide was created for Enterprise customers who login to Keeper using a Master Password.

Keeper is simple to install, easy to use, and you’ll be up and running in just minutes. You can create and access your Keeper vault either by clicking on the invitation link sent from your Keeper Administrator.

The below video highlights the end-user experience using a Master Password.

End-User Vault Overview (Master Password Login)

Master Password Login Flow

Start from Email Invitation

Click on the email link provided by your Keeper Administrator.

Complete Vault Registration

You will be instructed to create a Master Password and a Security Question/Answer. The Master Password must adhere to the policies defined by your organization. This is the only password you need to remember.

Do not share your Keeper Master Password with anyone. Don't use your Keeper Master Password for any other service or website. This is the only password you need to remember.

You will be asked to select a custom security question and security answer. The security question is used as an optional account recovery process. Please choose a strong security question and answer that only you know. Note that if account recovery is not available, your Keeper Administrator may be able to transfer your vault to another Keeper account.

Click "Create Account" and wait for a few seconds until the private encryption keys are created.

Import Passwords

The first time inside your Keeper vault, you'll be asked to import your existing passwords. Click "Next" to install the Keeper import tool and begin the import process.

After installing the import tool, you'll be asked to copy-paste a "token" from the vault into the tool.

Once the import tool finds all the passwords on your device, you will be presented with a screen to finish the import.

If you are using an existing password manager, or if your passwords are stored in a spreadsheet or text file, you can import those passwords by following the instructions on the setup screen.

After import is complete, you are taken to your Keeper Vault.

Login to Sites

When you click on the Website Address (URL) field of a Keeper record, you'll be prompted to install the KeeperFill browser extension. The KeeperFill Extension allows you to login to websites and create new passwords automatically.

The below example is for Chrome, but KeeperFill is available for every web browser. Complete installation by adding the extension to your browser.

When you login to a site, Keeper will appear. If you have a record in your vault with a website address that matches the site, you'll be able to login by clicking the "Fill" button.

Note: The "Website Address" in your Keeper vault record must match the website domain.

Create New Passwords

New vault records can be added by the browser extension when logging into your sites, or from the Keeper Vault user interface. When browsing new sites click on "Create New Record" to add the site. Keeper will suggest a strong password. Click the checkmark to save the record and fill the new password.

To create new records from the Keeper Vault, click on "Create New" > "Record" and then use the Dice to generate a strong password.

Create Password from Keeper Vault

Install Keeper Applications

Download Keeper to access your Keeper Vault from any platform and to be able to use it for native applications on your devices.

Mobile and Desktop App Login

From the desktop and mobile app login screen, type in the email address, master password and two-factor authentication (if enabled).

After logging in, your Vault records are downloaded and accessible from your device.

Mobile Vault

Supported Platforms:

  • iOS (iPhone, iPad)

  • Android (Phones and Tablets)

  • PC, Mac and Linux desktops

  • Chrome, Firefox, Safari, Edge and IE11 web browsers

Download Keeper for all your mobile and desktop devices from: https://keepersecurity.com/download

Other Helpful Videos

iOS (iPhone, iPad)

Keeper iOS Overview

Android (Phones and Tablets)

Keeper Android Overview

Browser Extensions (Chrome, Safari, Firefox, Edge and Internet Explorer)

KeeperFill for Chrome Overview

More videos are available at: https://keepersecurity.com/support

User Guides

Additional user guides can be found by visiting the below links: