# Enterprise End-User

![](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSGVtOTYUIkVBoYtFvK%2F-MQJ5JqblNW9_Q5Cb-87%2F-MQJ5Swi99WrGJq2c2Jq%2Fenterprise-end-user-header.png?alt=media\&token=cf555e35-abc1-4053-8098-e4194dfe08da)

## **Welcome to Keeper**

{% embed url="<https://vimeo.com/640142297>" %}
Welcome to Keeper for Enterprise End Users
{% endembed %}

## Account Creation & Setup

Keeper is simple to install, easy to use and you’ll be up and running in just minutes.

To create your Keeper account, click the **Set Up Your Account Now** button located in the email invitation sent by your Keeper Administrator.

<figure><img src="https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FP8J2e1R28lUfG4K3ViRK%2FScreen%20Shot%202023-06-02%20at%2012.25.54%20PM.png?alt=media&#x26;token=e1c345e3-7081-4f55-a2a1-e70cdea68b1e" alt=""><figcaption><p>Keeper Email Invitation</p></figcaption></figure>

### Create a Master Password

Next, you will be asked to create a Master Password. It's important you choose a strong Master Password this only used for Keeper. This will be the only password you have to remember.

<figure><img src="https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FL930mlUNSX4FPDthd9mI%2FScreen%20Shot%202023-06-02%20at%2011.47.31%20AM.png?alt=media&#x26;token=fdafa881-b8d0-4497-85a4-ff01dfc7819a" alt=""><figcaption><p>Create a Master Password</p></figcaption></figure>

### Enable Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) adds an extra layer of security to your vault by requiring a second passcode upon logging in. Some 2FA methods like Duo or RSA, require admin configuration. Others, like the Google or Microsoft Authenticator Apps, can be set up by individual end-users.

Click the **Account Dropdown Menu** (your email address) then click **Settings > Security** to enable 2FA for your vault.

<figure><img src="https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FSZTvbD8hEM5BLbPEADHI%2FScreen%20Shot%202023-04-13%20at%2012.43.14%20PM.png?alt=media&#x26;token=38fcd3d1-3164-4ca7-b288-a130bb46ed4b" alt=""><figcaption><p>Enable Two-Factor Authentication</p></figcaption></figure>

<figure><img src="https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FAKu5Z4I5Tg1VqfbRczlo%2FScreen%20Shot%202023-04-13%20at%2012.48.20%20PM.png?alt=media&#x26;token=c3cd74e9-7462-4bc5-aa74-2e1369439e67" alt=""><figcaption><p>Two-Factor Authentication Methods</p></figcaption></figure>

### Import Passwords

You can either manually enter your existing logins and passwords into your vault or Keeper can import your existing passwords directly from your [web browser](https://docs.keeper.io/en/user-guides/web-vault#from-web-browsers) (e.g. Safari, Chrome, Firefox), another [password manager](https://docs.keeper.io/en/user-guides/web-vault#from-password-managers), or from a [text file](https://docs.keeper.io/en/user-guides/web-vault#from-text-file-.csv) (.csv).

To begin the import process, click the **Account Dropdown Menu** (your email address), then click **Settings > Import**.

<figure><img src="https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F6NJGzt8v8uHOuTaXE5bR%2FScreen%20Shot%202023-04-12%20at%2011.49.52%20AM.png?alt=media&#x26;token=bdad2a95-dd12-470e-b43b-36a88d50b2fe" alt=""><figcaption><p>Import Your Passwords</p></figcaption></figure>

### Download Keeper Applications

Download the Keeper Desktop and Mobile Apps to access your Keeper Vault from any platform and use it for native applications across all of your devices.

{% hint style="info" %}
Visit: <https://keepersecurity.com/download> to download the Keeper App for all of your desktop and mobile devices.
{% endhint %}

Supported Platforms:

* PC, Mac and Linux desktops
* Chrome, Firefox, Safari, Edge and IE11 Web Browsers
* iOS (iPhone & iPad)
* Android (Phones & Tablets)

![Keeper Download Page](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2F80ykzyy42kEkI7nZOb8M%2FScreen%20Shot%202023-06-01%20at%201.01.23%20PM.png?alt=media\&token=c12619df-0d47-4fbf-b522-ca8ec51a2442)

## Create a Record

Your passwords, databases, SSH keys, bank accounts and other sensitive data are saved in your private digital Keeper Vault (as "Records") and are encrypted on your device using 256-bit AES.

To begin, click **+ Create New > Record**.

* Choose a [Record Type](https://docs.keeper.io/enterprise-guide/record-types) from the dropdown menu ("Login" is the default type)
* Enter a name for the Record and click **Next**
* Enter the Login (Username or Email)
* Enter the Password or click the **dice icon** to generate one (more on that [here](https://docs.keeper.io/en/user-guides/web-vault#password-generator))
* Enter the Website Address
* Enter Notes, add [Attachments](https://docs.keeper.io/en/user-guides/secure-file-storage), a [Two-Factor Code](https://docs.keeper.io/en/user-guides/web-vault#two-factor-codes-for-totp) and [Custom Fields](https://docs.keeper.io/en/user-guides/web-vault#custom-fields)
* Click **Save** to finish

<figure><img src="https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FwCRiPzHvoWtI2s8ucqXh%2F2023-04-12_12-45-57%20(1).gif?alt=media&#x26;token=3001ad83-17b3-4bd8-8507-9cddf8630b02" alt=""><figcaption><p>Create a Record</p></figcaption></figure>

{% hint style="info" %}
For more information, please see our comprehensive [Web Vault and Desktop App Guide](https://docs.keeper.io/en/user-guides/web-vault).
{% endhint %}

## Autofill With KeeperFill

Keeper's Browser Extension called KeeperFill, autofills your logins and passwords into websites and apps. To download KeeperFill for your browser, visit [Keeper's Download page](https://www.keepersecurity.com/download.html?t=v). KeeperFill is available for every web browser.

Records appear directly on the home screen as a list, with “Suggested Records” at the top to easily fill the credentials that match the website you're on. Select the record, then click **Autofill** to fill the credentials into the site's log in form.

<figure><img src="https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FDho1kLd7Zp1jpiH90Uby%2FScreen%20Shot%202024-05-15%20at%2012.15.37%20PM.png?alt=media&#x26;token=6d5d14b1-7bef-4b74-bc87-64bc03206187" alt=""><figcaption><p>Autofill Suggested Record</p></figcaption></figure>

## Account Recovery

When you log into your vault for a second time, you'll be prompted to set up a 24-word recovery phrase. If you forget your Master Password, this feature will help you quickly regain access.

Once your recovery phrase has been generated, be sure to store it in a safe place. For added convenience, you will be given the option to copy or download it.

{% hint style="info" %}
If Account Recovery is not available, your Keeper Administrator may be able to transfer your vault to another Keeper account.
{% endhint %}

<figure><img src="https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2Fd5WfRu5pO9PbombrECJh%2FScreen%20Shot%202023-06-02%20at%2011.47.04%20AM.png?alt=media&#x26;token=7bc96a65-5316-49fa-8ca5-8ee4c64b6dee" alt=""><figcaption><p>Account Recovery Phrase Set Up</p></figcaption></figure>

## Create a Personal Vault (via Business or Enterprise Account)

Keeper Business and Enterprise users can create a free, Keeper Family Plan for up to 5 family members with unlimited devices. Once the user sets up the Family Plan, each family member receives their own vault. They can also share passwords between family members using either Shared Folders or individual record sharing.

1. Log in to your Keeper Business or Enterprise Web or Desktop Vault.
2. Click on your **email address** in the upper-right corner.
3. Select **Account** from the dropdown menu.
4. Enter your **personal email** in the "Keeper Family License for Personal Use" section.
5. Click **Send Email**.
6. This will create a separate, non-enterprise managed vault which will be associated with your personal email address.

{% hint style="warning" %}
This vault is intended for *personal use only*. All business-related credentials must be stored within your company issued vault.
{% endhint %}

![Create Personal Account](https://914511346-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LSGVtOTYUIkVBoYtFvK%2Fuploads%2FE5R6Pu4sVAjYPhW4v6EJ%2FScreen%20Shot%202023-06-02%20at%2012.22.27%20PM.png?alt=media\&token=4b7be7d7-d834-493f-801d-620f3d08ab7b)

## Importing Data from Other Sources

Keeper provides several methods of importing data into the vault. Each method is fully documented with screenshots and example data.\
\
\&#xNAN;**(1) Import from Chrome, Firefox, IE, Edge, Safari and Opera using the Web Vault**\
[https://docs.keeper.io/user-guides/import-records-1/import-from-chrome-firefox-ie-edge-and-opera](https://docs.keeper.io/en/user-guides/import-records-1/import-from-chrome-firefox-ie-edge-and-opera)

\
\&#xNAN;**(2) Import from Chrome, Firefox, IE, Edge, Safari and Opera using the Desktop App**\
From the Desktop App, simply click on Settings > Import > click "Import" to begin the import process.

\
\&#xNAN;**(3) Import from .CSV file**\
[https://docs.keeper.io/user-guides/import-records-1/import-a-.csv-file](https://docs.keeper.io/en/user-guides/import-records-1/import-a-.csv-file)<br>

**(4) Import from a structured .JSON file**\
[https://docs.keeper.io/user-guides/import-records-1/import-json](https://docs.keeper.io/en/user-guides/import-records-1/import-json)<br>

**(5) Import from LastPass (Fully Automated)**\
[https://docs.keeper.io/user-guides/import-records-1/import-from-lastpass](https://docs.keeper.io/en/user-guides/import-records-1/import-from-lastpass)<br>

**(6) Import from 1Password**\
[https://docs.keeper.io/user-guides/import-records-1/import-from-1password](https://docs.keeper.io/en/user-guides/import-records-1/import-from-1password)<br>

**(7) Import from Dashlane**\
[https://docs.keeper.io/user-guides/import-records-1/import-from-dashlane<br>](https://docs.keeper.io/en/user-guides/import-records-1/import-from-dashlane)\
\
\&#xNAN;**(8) Import from Encrypted KeePass (.kdbx) Files**\
[https://docs.keeper.io/user-guides/import-records-1/import-from-keepass-kdbx](https://docs.keeper.io/en/user-guides/import-records-1/import-from-keepass-kdbx)

\
\&#xNAN;**(9) Import using the Commander CLI**\
<https://github.com/Keeper-Security/commander#importing-records-into-keeper><br>

**(10) Custom import coding using the Keeper Commander SDK**\
<https://github.com/Keeper-Security/commander>

## More Helpful Videos

### iOS Overview (iPhone & iPad)

{% embed url="<https://vimeo.com/303812898>" %}
Keeper iOS Overview
{% endembed %}

### Android Overview (Phones & Tablets)

{% embed url="<https://vimeo.com/166280720>" %}
Keeper Android Overview
{% endembed %}

### KeperFill Overview (All Browsers)

{% embed url="<https://vimeo.com/585559712?share=copy>" %}
Autofill with KeeperFill
{% endembed %}

{% hint style="info" %}
More videos are available at: <https://keepersecurity.com/support>.
{% endhint %}

**For additional information, please see our comprehensive library of end-user guides in the left column of this page.**
