Enterprise End-User

This end-user guide was created for Enterprise customers who login to Keeper using a Master Password.

Keeper is simple to install, easy to use, and you’ll be up and running in just minutes. You can create and access your Keeper vault by clicking on the invitation link sent by your Keeper Administrator.

The video below highlights the end-user experience using a Master Password.

End-User Vault Overview (Master Password Login)

Master Password Login Flow

Start from Email Invitation

Click on the email link provided by your Keeper Administrator.

Complete Vault Registration

You will be instructed to create a Master Password. The Master Password must adhere to the policies defined by your organization. This is the only password you need to remember.

Do not share your Keeper Master Password with anyone or use your Keeper Master Password for any other service or website.

You will also be asked to select a custom security question and answer. The security question is used as an optional account recovery process. Please choose a strong security question and answer that only you know. Security answers must have a minimum of 10 characters.

If account recovery is not available, your Keeper Administrator may be able to transfer your vault to another Keeper account.

Click Create Account and wait a few seconds until your private encryption keys are created. Once completed, your account is active and ready to use.

Import Passwords

The first time inside your Keeper Vault, you'll be asked to import your existing passwords. Click Next to install the Keeper import tool and begin the import process.

After installing the import tool, you'll be asked to copy-paste a code or "token" from the Vault into the import tool.

Once the import tool finds all the passwords on your device, you will be presented with a screen to finish the import process.

If you are using an existing password manager, or if your passwords are stored in a spreadsheet or text file, you can import those passwords by following the instructions on the setup screen.

After the import is complete, you are taken to your Keeper Vault.

Login to Sites with KeeperFill

When you click on the Website Address (URL) field of a Keeper record, you'll be prompted to install the KeeperFill browser extension. The KeeperFill Extension allows you to login to websites and create new passwords automatically.

KeeperFill is available for every web browser. Complete the installation by adding the extension to your browser either from your browser's add-on store or from Keeper's Download page.

When you log in to a site, KeeperFill will appear. If you have a record in your vault with a website address that matches the site, you'll be able to quickly log in by clicking the Fill Record button.

The "Website Address" in your Keeper Vault record must match the website domain.

Create New Passwords

New Vault records can be added by the browser extension when logging into your sites or from the Keeper Vault user interface. When browsing new sites click on the Create New button to add the site to your vault. Keeper will suggest a strong password. Click Save to save the record and fill the new password into the login form.

To create new records from the Keeper Vault, click on the + Create New button. Select Record and then click the dice to generate a strong password.

Create Password from Keeper Vault

Install Keeper Applications

Download Keeper to access your Keeper Vault from any platform and be able to use it for native applications across all of your devices.

A native application is an app that is developed specifically for a certain device or platform.

Visit: https://keepersecurity.com/download to download the Keeper App for all of your mobile and desktop devices.

Mobile and Desktop App Login

From the desktop and mobile app login screen, type in your email address, master password and two-factor authentication (if enabled).

After logging in, your Vault records are downloaded and easily accessible from your device.

Mobile Vault

Supported Platforms:

  • iOS (iPhone, iPad)

  • Android (Phones and Tablets)

  • PC, Mac and Linux desktops

  • Chrome, Firefox, Safari, Edge and IE11 web browsers

Create Personal Vault from Business or Enterprise Account

If you've been invited to create a complimentary Keeper Unlimited account to securely store and access your personal credentials, follow the steps below to get setup.

  1. Log in to your Business or Enterprise Vault.

  2. Click on your email address found in the top right corner.

  3. Select Account from the dropdown menu.

  4. Enter your personal email in the "Keeper Unlimited License for Personal Use" section.

  5. Click Send Email.

  6. This will create a separate, non-enterprise managed Vault which will be associated with your personal email address.

This Vault is for personal use only. All business-related credentials must be stored within your company issued Vault.

Other Helpful Videos

iOS (iPhone, iPad)

Keeper iOS Overview

Android (Phones and Tablets)

Keeper Android Overview

Browser Extensions (Chrome, Safari, Firefox, Edge and Internet Explorer)

KeeperFill for Chrome Overview

More videos are available at: https://keepersecurity.com/support.

User Guides

Additional user guides can be found by visiting the below links: